Prepper Joe's Pawn & Gun
(Distribuidor de U-Haul del vecindario)

269 comentarios

10550 N Ranch Rd   Hayward, WI 54843

(715) 634-0452

Horario

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Contáctanos

(715) 634-0452

10550 N Ranch Rd
Hayward, WI 54843

Horario

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Yuki Q. 
Clasificación:
3.0

I was charged a $20 "after hours fee" when I dropped the trailer off one half hour before they were scheduled to close.... Unhappy at best

BRIAN J. 
Clasificación:
5.0

Very nice person and helpful.

PETER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Fred H. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
3.0

Provide assistance with hookup. Also the computer system kept crashing and it took about 40 minutes for me to get checked in. That said the person who helped us did all she could and was very courteous.

Ruth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
4.0

Nada

Monica W. 
Clasificación:
5.0

Provide better weather......LoL

Randal S. 
Clasificación:
5.0

Easy check in and out. Staff is friendly and knowledgeable. This was the easiest part of the moving process.

Monte L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

Not a thing

Joseph B. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
1.0

This location was a joke. The location was listed as being open on Sunday, but it was closed. There was someone there moving trucks around, but he had no idea as to how to check in the vehicle, and just pointed me to instructions on the "key drop" box. I am somewhat technologically challenged, and trying to work through a rather complicated check-in procedure on-line was a real chore. U-Haul needs to come up with a better system, that's for sure. Also, folks at the drop-off location just didn't know how their own system works.

Mark J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

william Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
4.0

Allow drop off at non open hours without having to be forced by the app to take and upload pictures.

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
3.0

Kind of a sketchy drop off. Just so happens to be a adult toy/book store as well. Does not allow children either.

Thayer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT T. 
Clasificación:
1.0

The trailer had a low tire. Dealer told me to fill it up in town at the Kwik Trip. He didn't help with the hookup or check the lights. The tire had a puncture and I had to use my own spare for the trip, then fix it to return the trailer at a different drop off location.

Keith O. 
Clasificación:
5.0

Prepper Joes Pawn and Gun is one of the best places i have ever rented a uhaul from. The owners are always extremely friendly, happy to see you and sincerely appreciates your business. I love their store and the owners. Great American Patriots

Kenneth K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
4.0

Wow completing the return on my phone, while at the location, U-Haul app would not recognize my location so I could not proceed with the return online.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
1.0

It is a TRUMP headquarters (MAGA flags/hats and FOX news on) and adult sex toy shop -- not where I wanted to go. Reported that the tail lights on the trailer did not work and I was driving the trailer at night and he did not seemed concerned .

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
4.0

Properly train all counter employees to quickly and efficiently handle check ins, etc.

DOUGLAS P. 
Clasificación:
4.0

Make a 24/7 drop off an easier event after hours or on weekends.

DOUGLAS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Curtis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan P. 
Clasificación:
5.0

Owner very helpful and sociable, Made every attempt to make sure that everything went well.

Dewayne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER M. 
Clasificación:
5.0

Nothing went very well thanks again

Christopher B. 
Clasificación:
3.0

Charged an after hours fee for dropping off a trailer on Sunday when the business was closed. Perhaps UHAUL should inform people that they will be charged more for unhooking and parking a trailer WITHOUT ANY ASSISTANCE FROM STAFF. Still waiting for follow-up and explanation from customer service at UHAUL.

BRAD T. 
Clasificación:
2.0

Poor service, slow check in no help with hooking up trailer. Trailer had numerous dents and had to get attendant to make sure I wouldn't get changed.

Fred H. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

Great service.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich F. 
Clasificación:
1.0

Terrible Posted hours were 10 to 2 But NO ONE showed up at all. Used phone pick-up which was difficult. Person on phone was terrific.

James K. 
Clasificación:
1.0

El cliente no dejó un comentario.

scarlett Y. 
Clasificación:
5.0

Servicio amable

MARK M. 
Clasificación:
4.0

Originally, I had reserved a truck at WK Appliance in Hayward Wisconsin. They were nowhere to be found for my reservation time. Uhaul did a great job of transferring my order to the next closest location and Prepper Joe's was a quick and simple process.

Curtis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

Keeping up the good work

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scot S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
5.0

Add Cruise control to your vans, it would be nice on long trips.

Doug P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce S. 
Clasificación:
5.0

I really like the idea of driving a new or newer truck. The move was smooth and the truck ran flawlessly. Kudos to Uhaul!!

Kevin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
4.0

Turn in using the web site was difficult. Site kept crashing when we tried to load the required picture. Had to finally call the 800 number. Took far longer than expected. Not preppier joes issue.

Kevin K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fred H. 
Clasificación:
5.0

Excellent personalized service

JONATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

My contract said drop off at Hayward. There had been communication about drop off at Chippewa Falls for contract price, but contract said drop off at Pepper Joe's as your survey shows. I ended up having another $83 charged to me because I did not drop at Chippewa Falls. I talked to the area manager who was an absolute jerk. Did not apologize for confusion in regard to drop off. Simply insisted that another $95 would be charged to my credit card. Extremely poor customer relations. I was going by what the contract said and should not have been required to pay an additional sum. It's UHaul's paperwork and if they can't make it clear then UHaul should absorb the cost. I changed my schedule based on the contract saying drop off in Hayward. Please reverse the additional charge. This was no fault of guys at pick up and drop off locations. They were just fine.

Thomas S. 
Clasificación:
5.0

It would be nice if all the trucks were full of gas when you rent them. Moving is stressful enough and that's the last thing we should be worried about is topping off the tank.

Kevin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin Y. 
Clasificación:
5.0

Very friendly owner!

Debbie N. 
Clasificación:
5.0

Smooth process.

Brian N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg G. 
Clasificación:
5.0

We learned about the need to pick this rental up from a location 70 miles away a couple of days before our move. This would have been very difficult for us if we were not moving to the place we had to go to pick it up. If there were a way to give us this knowledge at the time of rental, that would have saved us some last minute anxiety. We were very happy with the rental experience otherwise. Moving is always a challenge and U-haul equipment and services were very helpful and a good value.

John I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne C. 
Clasificación:
4.0

I called in to let them know I would be picking up a 10' truck. When I got there the person was pleasant. The truck ran well and worked great. It took 15 mins for me to get the key and pay for the vehicle. Your Uhaul systems are always slow. The truck had ice and snow covering the windshield. Your return mechanism is burdensome for the customer. Mine was rejected the first time due to too much volume in the system. The text says it's $20 if you don't do the return process online. I wasn't told that when I got the truck. I would have disputed the charge if I hadn't seen this. Fix your systems and improve your processes and training.

Jeff K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teri T. 
Clasificación:
3.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
3.0

I had a reservation for a 26' truck made 3 days in advance. When I arrived to pick it up I was informed that it wasn't available and I had been downgraded to a 15' truck. I was never notified of this and in fact had a confirmation email for a 26' truck. I was informed by the franchisee that if U-Haul has a need for a truck that produces more profit then they will rent to the more profitable trip. My rental was a one day rental and the other was a one way rental to somewhere. I believe this is a very poor business practice and in this case left me high and dry as there were no other trucks the size I needed in the area, and none coming in anytime soon. The 15' truck I ended up with didn't have a high enough door for what I was hauling and will require another trip (65 miles one way) with a different truck for me to finish what I needed to do. If at all possible I will not use U-Haul again. I quote Seinfeld, "you know how to TAKE a reservation, you just don't know how to KEEP a reservation". Bad Form!! U-Haul should be ashamed!!

Ken F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David or Sharyn A. 
No se han enviado comentarios para esta ubicación.

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