The only issue i had was i ordered a truck from a location closer to my home and because the location was changed by uhaul it added about14 miles to my intended trip which cost. Me an additional $21. 00 approximately.John M.
Premier Towing & Transport Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Excellent serviceHector C.
El cliente no dejó un comentario.JENNIFER R.
I reserved a 20' truck and changed it to a 15'. I was charged for the 20' truck and only rented a 15' truck. U-haul changed my pickup location. I received the truck with a half tank of gas and returned it with slightly less and was charged $18.55. I will never recommend or use U-haul for anything again!!! Truly a horrible experience..MICHAEL D.
El cliente no dejó un comentario.DANIEL G.
Great experience. Woman at counter that checked me in was very friendly and accommodating. Truck was very clean and ready to go when I arrived. Self-return went smoothly! Great overall experience!Gary N.
El cliente no dejó un comentario.Elin W.
El cliente no dejó un comentario.WILLIAM T.
Person working there was friendly and nice.Jeffrey M.
El cliente no dejó un comentario.paul C.
El cliente no dejó un comentario.Sommer P.
I was given a trailer with a bald tire. It was the only unit available, so I had to take it. I called a different location and they told me to call road-side assistance. I was told the unit was just inspected, but Roadside told me how dangerous the tire was and said it would never have passed. Lights on the trailer were out as well. Numerous calls to Go-Uhaul remain unanswered.Emma V.
El cliente no dejó un comentario.Roni L.
El cliente no dejó un comentario.Patrick O.
Was told 10'box truck had a ramp, it did not. Explained i was moving a 67â€ refrigerator, would not stand up and was told to fill tank since it was full, was not originally full. Drove 21 miles and put 4.5gal of gas. I was compensated for inconveniences so hats off for that but very rough move do to size and no rampAlan M.
El cliente no dejó un comentario.ANDREW P.
Great service. Quick and efficient. Very customer service orientedEric M.
There was very politic signage at the location which I found offensive and if I had known of its presence prior to pickup, I would not have chosen that location. Also, the truck smelled faintly of urine in the cabin. Otherwise, liked that it was entirely contactless.Kristina L.
Location needs a better rest room. I had to use the neighbor car repair garage toilet. I would suggest you add a no smoking sticker inside the rental truck like car rentals and hotels do. This truck smelled of stale cigarette smoke.Juozas J.
Please clone my service rep. Each of your stores could use a guy like thisRobert W.
El cliente no dejó un comentario.Robert L.
only recommendation would be having access to a hydraulic or manual type jack for lifting trailer up/off hitch. Great service though and fair pricing. ThanksEric M.
El cliente no dejó un comentario.August M.
El cliente no dejó un comentario.Marc B.
Brake calipers were into the rotors. Noisy. Burning smell, really bad. Wouldn't release when foot off the peddle. Air conditioning had intermittent problems. Blew hot air at times. Dealer was apologetic.Steven A.
I forget the gentleman's name who set me up with the U-haul van, but he was very helpful and polite! The task I was using the van for, took longer than expected and I had to return the van after hours. I called the office and the gentleman answered very quickly and let me know that returning it after hours would be no problem. Highly recommend this location for U-Haul rentals. Everything was done in a timely manner.Benjamin S.
El cliente no dejó un comentario.Louis B.
My wife was so impressed, she wants to use this location as our go to rental source.BRIAN M.
The U Haul email says they are U Haul Company but locally they are known as Premiere Towing and Transport Inc. if you are looking for directions. The address is Langhorne PA but on some GPS units it is Southampton. The sign on the road says Yale Auto Parts and another sign says Wizard Auto Repair.Gardner P.
El cliente no dejó un comentario.Gerard P.
El cliente no dejó un comentario.DOUGLAS D.
Customer service was great.ADAM PAUL H.
Very customer friendly, made my rental quick and very helpful. Will check there first for my rental.EUGENE P.
Drop off location was perfect and the gentleman at the counter was very helpful but the process was not leading up to nor was the pick up. I would like a phone call or I will reach out to my bank and dispute the charges.I have been reaching out to Tom who is supposed to be the regional Manager. I have left several messages and I have not heard back. I am not happy with the vehicle I am not happy with having to put $23 into a rental because the gas gauge is not working. I am not happy with the process and the way I was treated by U-Haul the day I picked up their truck.Brian S.
El cliente no dejó un comentario.Christine J.
Slight amount of dirt in the back of the van. However, the van ran very well and was comfortable. The office service was excellent.Eric B.
El cliente no dejó un comentario.Matt W.
The area to drop off after hours is very tight to maneuver with a 12 foot trailer. No room to back up and leave the trailer out of the way.RUBEN P.
El cliente no dejó un comentario.John Q.
Doing great, keep it up.Gary G.
El cliente no dejó un comentario.Jonathan C.
Great experience good price would use again in a heartbeat.Robert H.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.Philip S.
El cliente no dejó un comentario.Charles M.
Excellent, and quick, service. Thank you!Travus G.
El cliente no dejó un comentario.Christopher S.
They need a bigger sign out front. Otherwise, the service was extremely responsive and excellent. Thank you, Mary and Brian.Edward T.
No changes needed , I was more than happy w/ our choice of this location !! In & out was just simple !!Thanks Premier , we will be back !!Bryan W.
The location was closed even though the website said they would be open. The associate that I called was very polite and helpful.Starr O.
El cliente no dejó un comentario.Leduvina R.
The guy that managed my rent went above and beyond, thank you for helping me make my move smoothMary Z.
Brian was so helpful. Love the ease of online check in and check out! I had to extend the contract and Brian handled it with no problem. If I ever have another reason to rent a van it will be through U-Haul/Premier Towing and Transportation. Thanks.linda L.
Very good customer service!!!Kathleen M.
Do not change pickup locations at the last minute especially when 2 different pieces need to be picked up and they were about 45 minutes away from each other. VERY inconvenient.sidney L.
El cliente no dejó un comentario.Charles S.
Received an e-mail after the reserved time started for the truck i rented that the truck was not available at the location i had chosen. Very poor customer service to change a reservation so last minute. Delayed the moving process almost an hour.Jessica I.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.Tina O.
El cliente no dejó un comentario.Thomas A M.
El cliente no dejó un comentario.Mark Y.
The proprietor at this location was very courteous, helpful and thoughtful.Michael B.
Automatically charged cleaning fee day after lock box drop off. Attempted to explain the situation and the attendant was very rude, did not allow me to finish any of my sentences and kept over talking me. When finally told her the situation she said 'nope, call the 800-number.' When I did they informed me that only the drop off location could settle the situation. I called my credit card company and disputed the extra charge.David I.
Tell the Customer not to make a right bc of the 11'3" tunnel and the truck being 12'. I had to reverse up the hill, it was not a big deal bc i have a Large truck driving experience.Thomas M.
El cliente no dejó un comentario.Angelo J.
El cliente no dejó un comentario.Colby M.
El cliente no dejó un comentario.James N.
El cliente no dejó un comentario.john jr F.
El cliente no dejó un comentario.Frank M.
Great experience!! Thanks Dawn!!thomas T.
Great service. Great location with easy access.Michael K.
El cliente no dejó un comentario.Jane A.
El cliente no dejó un comentario.ed M.
Gentlemen at desk performed great customer service. Turn in iof vehicle at end of trip was astonishing and superb .We were In and out in a momentrobert C.
El cliente no dejó un comentario.Gerard P.
El cliente no dejó un comentario.scott W.
El cliente no dejó un comentario.Gerard P.
This location NEEDS training. They had NO idea what they were doing. Double charged our card, didn't know how to dispute or stop the charge. Was there for over an hour, with NO AIR CONDITIONING. I am pissed off Uhaul changed my location to here.Scott A.
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