El cliente no dejó un comentario.CHARLES B.
Customer Reviews for Premier Towing & Transport Inc
(Distribuidor de U-Haul del vecindario)
Langhorne, PA 19053
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: 8:30 a. m. - 12:30 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The girl who ran the office was absolutely amazing. Have not had such great customer service in a long time. She is the bestTammy D.
The person at the counter was very helpful. I had a problem on the website, uploading a photo, I called the number on the contract, and the person who answered was very helpful. Overall a great experienceEric G.
Better signage at locationKenneth T.
all very good no improvment neededROBERT B.
Nothing, Kay was the best customer service rep that I have ever had. I have moved 26 times. She rocks!DONN M.
El cliente no dejó un comentario.CRAIG S.
The Agent that work there was awesome ðŸ‘Œ great customer service.WILLIE M.
El cliente no dejó un comentario.THOMAS M.
I was very happy. They were the only one with a cargo van in stock and it was brand new and clean. The woman at the desk was very helpful and clear. It was an easy and pleasant transaction.ROBERT Z.
El cliente no dejó un comentario.WILLIAM E.
El cliente no dejó un comentario.JEFFREY S.
El cliente no dejó un comentario.Eric Y.
Gene was great!BRIAN M.
Very nice and helpful at this location.MARK B.
Wonderful experience and i will definitely recommend to a family member or friend.LINSAY M.
Make place more visible for 1 st time customers why driving on Bristol road.LEONARD K.
El cliente no dejó un comentario.Satyaprak R.
El cliente no dejó un comentario.TIMOTHY D.
Rude and difficult agent at siteJOSEPH W.
El cliente no dejó un comentario.ALICIA R.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.MATTHEW R.
El cliente no dejó un comentario.JACQUELINE T.
Kay, the manager who handled my rental, was professional, attentive, and friendly with strong people skills and an eye for customer satisfaction. I definitely will be using her rental services again.GARY M.
El cliente no dejó un comentario.CHARLES H.
Yard shared with other companies and very confusing. No one in office at 3.30pm on a Tuesday to accept key and assist.Andrew K.
El cliente no dejó un comentario.Anthony P.
It was ridiculously overpriced. For the same vehicle, 4 years ago for the same distance one way was just over $100 and this one was over $700. Absolutely scandalous and a rip off!JOHN P.
I will be back Kay was awesome !!!MICHAEL W.
My reservation was cancelled after walking on langhorne location in person. I would never use services again. Spoiled trip. My reservation was down headed to a dollyJEFFREY M.
No suggestions for improvement- everything was great.MARY J.
El cliente no dejó un comentario.Lyle S.
El cliente no dejó un comentario.MICHAEL C.
I will only rent from here now! Kay and Girard were so knowledgeable and friendly. They helped me with a busy move and made renting the truck easy! Thank You!!Janet H.
Amazing customer service and such great people!! I will only rent from here now. Busy time moving and Kay and Girard took care of everything for me.Janet H.
Went after hours so I didn't interact with anyoneHarry T.
Better sign(s) out frontSteven D.
El cliente no dejó un comentario.Susan O.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Maria J.
Hard to find Not well marked It's an auto parts place first and Premier Towing & Transport Inc second. Address in a gps puts you at a defuncted restaurant We lost about 50 mins in time looking for the place Staff person was new not efficient we lost another 40 mins bc she was distracted w her phone and she didn't know how to add a second driver Pickup process put us over 2 hours behind in a very long day.JEAN D.
Nothing. This facility is a pleasure to eork eith. Have used them twice. Exelly derviceBRENDA M.
The location was fine and the person that waited on me was nice. Very courteous. However, I do have two issues and not looking to place the blame on anyone. When I showed up, I was told my rate was $1.49 per mile. i reserved my rental for the Wednesday before but we were getting some snow and called to reschedule that morning when it started snowing. I was told that Friday was open and could have it then at no additional charge or change fees. I am retired and could have done it any other day. i knew I needed to clock around 100 miles and was looking for the .89 rate that i signed up for. No one mentioned that it would be much more expensive to rent on a Friday. I called about it and was told that my claim was going to be reviewed for several days. Also, this isn't a major concern but my gas tank was not completely full. It was just short of an 1/8 from full. I also reported that and have a photo.. I'm hoping you can correct this for me. I rescheduled with good intentions and didn't want to use your vehicle in bad weather.FRANK Z.
Nothing comes to mind.JOSEPH C.
El cliente no dejó un comentario.Paul L.
El cliente no dejó un comentario.Stephen H.
Friendly staff, clean truck, easy check in and out. Will use again.THOMAS K.
The only issue i had was i ordered a truck from a location closer to my home and because the location was changed by uhaul it added about14 miles to my intended trip which cost. Me an additional $21. 00 approximately.John M.
Excellent serviceHector C.
El cliente no dejó un comentario.JENNIFER R.
I reserved a 20' truck and changed it to a 15'. I was charged for the 20' truck and only rented a 15' truck. U-haul changed my pickup location. I received the truck with a half tank of gas and returned it with slightly less and was charged $18.55. I will never recommend or use U-haul for anything again!!! Truly a horrible experience..MICHAEL D.
El cliente no dejó un comentario.DANIEL G.
Great experience. Woman at counter that checked me in was very friendly and accommodating. Truck was very clean and ready to go when I arrived. Self-return went smoothly! Great overall experience!Gary N.
El cliente no dejó un comentario.Elin W.
El cliente no dejó un comentario.WILLIAM T.
Person working there was friendly and nice.Jeffrey M.
El cliente no dejó un comentario.paul C.
El cliente no dejó un comentario.Sommer P.
I was given a trailer with a bald tire. It was the only unit available, so I had to take it. I called a different location and they told me to call road-side assistance. I was told the unit was just inspected, but Roadside told me how dangerous the tire was and said it would never have passed. Lights on the trailer were out as well. Numerous calls to Go-Uhaul remain unanswered.Emma V.
El cliente no dejó un comentario.Roni L.
El cliente no dejó un comentario.Patrick O.
Was told 10'box truck had a ramp, it did not. Explained i was moving a 67â€ refrigerator, would not stand up and was told to fill tank since it was full, was not originally full. Drove 21 miles and put 4.5gal of gas. I was compensated for inconveniences so hats off for that but very rough move do to size and no rampAlan M.
El cliente no dejó un comentario.ANDREW P.
Great service. Quick and efficient. Very customer service orientedEric M.
There was very politic signage at the location which I found offensive and if I had known of its presence prior to pickup, I would not have chosen that location. Also, the truck smelled faintly of urine in the cabin. Otherwise, liked that it was entirely contactless.Kristina L.
Location needs a better rest room. I had to use the neighbor car repair garage toilet. I would suggest you add a no smoking sticker inside the rental truck like car rentals and hotels do. This truck smelled of stale cigarette smoke.Juozas J.
Please clone my service rep. Each of your stores could use a guy like thisRobert W.
El cliente no dejó un comentario.Robert L.
only recommendation would be having access to a hydraulic or manual type jack for lifting trailer up/off hitch. Great service though and fair pricing. GraciasEric M.
El cliente no dejó un comentario.August M.
El cliente no dejó un comentario.Marc B.
Brake calipers were into the rotors. Noisy. Burning smell, really bad. Wouldn't release when foot off the peddle. Air conditioning had intermittent problems. Blew hot air at times. Dealer was apologetic.Steven A.
I forget the gentleman's name who set me up with the U-haul van, but he was very helpful and polite! The task I was using the van for, took longer than expected and I had to return the van after hours. I called the office and the gentleman answered very quickly and let me know that returning it after hours would be no problem. Highly recommend this location for U-Haul rentals. Everything was done in a timely manner.Benjamin S.
El cliente no dejó un comentario.Louis B.
My wife was so impressed, she wants to use this location as our go to rental source.BRIAN M.
The U Haul email says they are U Haul Company but locally they are known as Premiere Towing and Transport Inc. if you are looking for directions. The address is Langhorne PA but on some GPS units it is Southampton. The sign on the road says Yale Auto Parts and another sign says Wizard Auto Repair.Gardner P.
El cliente no dejó un comentario.Gerard P.
El cliente no dejó un comentario.DOUGLAS D.
Customer service was great.ADAM PAUL H.
Very customer friendly, made my rental quick and very helpful. Will check there first for my rental.EUGENE P.
Drop off location was perfect and the gentleman at the counter was very helpful but the process was not leading up to nor was the pick up. I would like a phone call or I will reach out to my bank and dispute the charges.I have been reaching out to Tom who is supposed to be the regional Manager. I have left several messages and I have not heard back. I am not happy with the vehicle I am not happy with having to put $23 into a rental because the gas gauge is not working. I am not happy with the process and the way I was treated by U-Haul the day I picked up their truck.Brian S.
El cliente no dejó un comentario.Christine J.
Slight amount of dirt in the back of the van. However, the van ran very well and was comfortable. The office service was excellent.Eric B.
El cliente no dejó un comentario.Matt W.
The area to drop off after hours is very tight to maneuver with a 12 foot trailer. No room to back up and leave the trailer out of the way.RUBEN P.
El cliente no dejó un comentario.John Q.
Doing great, keep it up.Gary G.
El cliente no dejó un comentario.Jonathan C.
Great experience good price would use again in a heartbeat.Robert H.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.Philip S.
El cliente no dejó un comentario.Charles M.
Excellent, and quick, service. Thank you!Travus G.
El cliente no dejó un comentario.Christopher S.
They need a bigger sign out front. Otherwise, the service was extremely responsive and excellent. Thank you, Mary and Brian.Edward T.
No changes needed , I was more than happy w/ our choice of this location !! In & out was just simple !!Thanks Premier , we will be back !!Bryan W.
The location was closed even though the website said they would be open. The associate that I called was very polite and helpful.Starr O.
El cliente no dejó un comentario.Leduvina R.
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