Gerard, was extremely helpful.Frank F.
Customer Reviews for Premier Towing & Transport Inc
(Distribuidor de U-Haul del vecindario)
Langhorne, PA 19053
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: 8:30 a. m. - 12:30 p. m.
- 7/3/2022 - 7/4/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The customer service here is incredible.Greg S.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.Carl L.
The customer service was great! The van smelled a bit, but not their fault.Gregory S.
El cliente no dejó un comentario.Tracy H.
My customer service experience was absolutely amazing! The gentleman that helped me represented Uhaul in a most professional and truly caring way.William M.
Kaye was the best.nancy A.
The left rear brake light wasn't working the people following me to help the move informed meJeff B.
So Kay at Premier was excellent ( as was Andre), but I a problem with your policies. When I went to pick up my trailer I was sent to 2 different places. ( no big deal there) So I got back from my trip early, yesterday morning, and went to Premier. They weren't open yet so I went to another uhaul location just down the road to drop off the trailer and I was told I couldn't do that. I was pressed for time and had to leave and I was told if I left it I would be charged a couple hundred dollars for not going to the exact location! That's just WRONG!! Uhaul had NO PROBLEM sending me to 2 different places, and it was MY GAS, but I couldn't take it 2-3 miles away??? Fortunately Premier opened and I took it there but you need to look at your policies!!!!! If not for Premier and the people who work there I would be one angry customer!!!'tom S.
The truck was good, but it was not the best for a long distance drive. Though it drove well, it made loud sound when it went uphill with a load. I have driven uhaul trucks before that was much smoother and quietJoji G.
The woman who checked us out was very friendly and helpful. A+ service!Ashley H.
El cliente no dejó un comentario.Karen G.
El cliente no dejó un comentario.Bill E.
Friendly service and very convenient.Randal B.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.Bill E.
friendly staff...Privately owned location..Bill E.
friendly staff...Privately owned location..William E.
They were extremely friendly and helpful.Melissa J.
El cliente no dejó un comentario.Sean A.
El cliente no dejó un comentario.EDMARI F.
My experience with uhaul was not the best at all. First the first location I went to I was 8 minutes late and they REFUSED to give me my van. They said their last van could be given at 6:30 although there were more available pick up times later than 6:30. We had to find a place where we could get a vanâ€¦. When we got there everything was fine but the van did not have battery!!!! Thank God my boyfriend was there if not I would not have been able to drive it. When got yo my house and everything was fine. The best morning AGAIN the van was out of batteryâ€¦â€¦ we had to flag someone down to get cable startersâ€¦ this was so bad I'm never going to work with them againâ€¦. Abs not cheap.. cost me 150$Troy L.
More customer parking. Not so much ice & mud.Gina D.
The U-Haul website inaccurately represented the cost of the rental. I put in the exact date and vehicle I wanted at the beginning of the process and it stated the rate per mile would be $.49 on the day of the contract I was presented had the rate per mile as $1.49. The man let me know it was the weekend rate and the site did not mention this price increase on the day I reserved for. I feel bated and switched on when I needed something for a specific day and time, very unfair.Michael T.
Accomodating and cordialRAMON J.
El cliente no dejó un comentario.Patricia H.
El cliente no dejó un comentario.GERARDO M.
Drop off was easy, the uhaul attendant was unavailable at the time of drop off. But the individual I spoke with the phone was friendly and provided instructions.Andrew C.
El cliente no dejó un comentario.BRIAN P.
El cliente no dejó un comentario.JEFFRY W.
Great staff!! Awesome customer service!!!thomas T.
Friendly staff, convenient location Truck should use an oil change, thoughDIAN H.
Awesome to work with!! The move was very low stress and convenient . GraciasJAIME W.
El cliente no dejó un comentario.CLARK S.
These people are always so nice and accommodating. Best place to rent a vehicle.Nu-Temp H.
Thank you so much for the great service! Will definitely be using your company for all our truck rental needs.Jose S.
El cliente no dejó un comentario.Nu-Temp A.
The App was TERRIBLE. I couldn't return my vehicle as the App would NOT accept a picture of the odometer. I eventually just put the key in the dropbox. At least please add a phone number for help in the app.Steve G.
I was very satisfied with current service.JANET P.
Kay was very helpful and knowledgeable. Explained everything in a timely manner and the gentleman behind the counter got me hooked up and on the road in no time at all. 100% satisfied.ANDREW P.
El cliente no dejó un comentario.JOSEPH K.
Was a great experience. I would definitely rent from here again.ANGELA T.
El cliente no dejó un comentario.Peter T.
El cliente no dejó un comentario.RYANMADDOCK C.
El cliente no dejó un comentario.CHARLES B.
The girl who ran the office was absolutely amazing. Have not had such great customer service in a long time. She is the bestTammy D.
The person at the counter was very helpful. I had a problem on the website, uploading a photo, I called the number on the contract, and the person who answered was very helpful. Overall a great experienceEric G.
Better signage at locationKenneth T.
all very good no improvment neededROBERT B.
Nothing, Kay was the best customer service rep that I have ever had. I have moved 26 times. She rocks!DONN M.
El cliente no dejó un comentario.CRAIG S.
The Agent that work there was awesome 👌 great customer service.WILLIE M.
El cliente no dejó un comentario.THOMAS M.
I was very happy. They were the only one with a cargo van in stock and it was brand new and clean. The woman at the desk was very helpful and clear. It was an easy and pleasant transaction.ROBERT Z.
El cliente no dejó un comentario.WILLIAM E.
El cliente no dejó un comentario.JEFFREY S.
El cliente no dejó un comentario.Eric Y.
Gene was great!BRIAN M.
Very nice and helpful at this location.MARK B.
Wonderful experience and i will definitely recommend to a family member or friend.LINSAY M.
Make place more visible for 1 st time customers why driving on Bristol road.LEONARD K.
El cliente no dejó un comentario.Satyaprak R.
El cliente no dejó un comentario.TIMOTHY D.
Rude and difficult agent at siteJOSEPH W.
El cliente no dejó un comentario.ALICIA R.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.MATTHEW R.
El cliente no dejó un comentario.JACQUELINE T.
Kay, the manager who handled my rental, was professional, attentive, and friendly with strong people skills and an eye for customer satisfaction. I definitely will be using her rental services again.GARY M.
El cliente no dejó un comentario.CHARLES H.
Yard shared with other companies and very confusing. No one in office at 3.30pm on a Tuesday to accept key and assist.Andrew K.
El cliente no dejó un comentario.Anthony P.
It was ridiculously overpriced. For the same vehicle, 4 years ago for the same distance one way was just over $100 and this one was over $700. Absolutely scandalous and a rip off!JOHN P.
I will be back Kay was awesome !!!MICHAEL W.
My reservation was cancelled after walking on langhorne location in person. I would never use services again. Spoiled trip. My reservation was down headed to a dollyJEFFREY M.
No suggestions for improvement- everything was great.MARY J.
El cliente no dejó un comentario.Lyle S.
El cliente no dejó un comentario.MICHAEL C.
I will only rent from here now! Kay and Girard were so knowledgeable and friendly. They helped me with a busy move and made renting the truck easy! Thank You!!Janet H.
Amazing customer service and such great people!! I will only rent from here now. Busy time moving and Kay and Girard took care of everything for me.Janet H.
Went after hours so I didn't interact with anyoneHarry T.
Better sign(s) out frontSteven D.
El cliente no dejó un comentario.Susan O.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Maria J.
Hard to find Not well marked It's an auto parts place first and Premier Towing & Transport Inc second. Address in a gps puts you at a defuncted restaurant We lost about 50 mins in time looking for the place Staff person was new not efficient we lost another 40 mins bc she was distracted w her phone and she didn't know how to add a second driver Pickup process put us over 2 hours behind in a very long day.JEAN D.
Nothing. This facility is a pleasure to eork eith. Have used them twice. Exelly derviceBRENDA M.
The location was fine and the person that waited on me was nice. Very courteous. However, I do have two issues and not looking to place the blame on anyone. When I showed up, I was told my rate was $1.49 per mile. i reserved my rental for the Wednesday before but we were getting some snow and called to reschedule that morning when it started snowing. I was told that Friday was open and could have it then at no additional charge or change fees. I am retired and could have done it any other day. i knew I needed to clock around 100 miles and was looking for the .89 rate that i signed up for. No one mentioned that it would be much more expensive to rent on a Friday. I called about it and was told that my claim was going to be reviewed for several days. Also, this isn't a major concern but my gas tank was not completely full. It was just short of an 1/8 from full. I also reported that and have a photo.. I'm hoping you can correct this for me. I rescheduled with good intentions and didn't want to use your vehicle in bad weather.FRANK Z.
Nothing comes to mind.JOSEPH C.
El cliente no dejó un comentario.Paul L.
El cliente no dejó un comentario.Stephen H.
Friendly staff, clean truck, easy check in and out. Will use again.THOMAS K.
The only issue i had was i ordered a truck from a location closer to my home and because the location was changed by uhaul it added about14 miles to my intended trip which cost. Me an additional $21. 00 approximately.John M.
Excellent serviceHector C.
El cliente no dejó un comentario.JENNIFER R.
I reserved a 20' truck and changed it to a 15'. I was charged for the 20' truck and only rented a 15' truck. U-haul changed my pickup location. I received the truck with a half tank of gas and returned it with slightly less and was charged $18.55. I will never recommend or use U-haul for anything again!!! Truly a horrible experience..MICHAEL D.
El cliente no dejó un comentario.DANIEL G.
Great experience. Woman at counter that checked me in was very friendly and accommodating. Truck was very clean and ready to go when I arrived. Self-return went smoothly! Great overall experience!Gary N.
El cliente no dejó un comentario.Elin W.
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