Customer Reviews for Premier Storage Solutions LLC
(U-Haul Neighborhood Dealer)

174 reviews

170 Trojan Trl   Glasgow, KY 42141

(270) 261-5439

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/8/2024: Closed

Services at this Location:

Contact Us

(270) 261-5439

170 Trojan Trl
Glasgow, KY 42141

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/8/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Robert Reynolds 
Rating:
5.0

Customer did not leave a comment.

Mark Goessling 
Rating:
4.0

The lady was very pleasant to talk to.

FREDRICK WILES 
Rating:
5.0

Customer did not leave a comment.

Martha Lynott 
Rating:
5.0

Customer did not leave a comment.

Don Kirkpatrick 
Rating:
5.0

Customer did not leave a comment.

April Coomer 
Rating:
5.0

Customer did not leave a comment.

Don Kirkpatrick 
Rating:
5.0

The young lady in the office was very helpful.

dennis King 
Rating:
5.0

Customer did not leave a comment.

Nicholas Compton 
Rating:
5.0

Customer did not leave a comment.

Christopher Beard 
Rating:
5.0

Customer did not leave a comment.

Emilee Bailey 
Rating:
5.0

Very helpful. Highly recommend!

alex unruh 
Rating:
5.0

Customer did not leave a comment.

JEFFREY KITCHENS 
Rating:
5.0

Ashley is always very helpful and friendly, she even hooked and unhooked the trailer hitch from my truck. Will definitely be back next time I need a rental.

Michael Stanley 
Rating:
5.0

very friendly , very helpful , very professinal , truck i rented was a good truck , ran and drove great ...

CHARLES GILLESPIE 
Rating:
5.0

Customer did not leave a comment.

Wesley Crews 
Rating:
5.0

Staff was friendly, worked fast getting the turn in inspection done after a long day of moving. Over all would recommend

Sam Lewis 
Rating:
5.0

Customer did not leave a comment.

william pace 
Rating:
5.0

Customer did not leave a comment.

Chase Dukes 
Rating:
5.0

Customer did not leave a comment.

Justin Balog 
Rating:
5.0

Customer did not leave a comment.

David Wood 
Rating:
5.0

Great place, great service! No improvements necessary!!

James Albritten 
Rating:
5.0

Customer did not leave a comment.

Kenneth Austin 
Rating:
5.0

Customer did not leave a comment.

HARSHIL PATEL 
Rating:
4.0

Customer did not leave a comment.

Bill Pabian 
Rating:
5.0

Everything was perfect. Equipment was clean and in great shape! This is the second time we've rented from Premier Storage Solutions. Ashley is kind, courteous, and professional. Great experience both times!

Clarissa Bryant 
Rating:
5.0

Customer did not leave a comment.

Benton Estes 
Rating:
5.0

Very accommodating with extensions to our 15 ft truck rental in the wake of my mother's death. Would highly recommend.

Brian Combs 
Rating:
5.0

They were awesome

CAROL TWYMAN 
Rating:
5.0

Customer did not leave a comment.

DON CASH 
Rating:
3.0

Customer did not leave a comment.

Heather Anderson 
Rating:
5.0

They were kind enough to give us our car hauler when assigned pick up didn’t have ine

Richard Martin 
Rating:
5.0

Customer did not leave a comment.

JOSEPHINE HERRING 
Rating:
5.0

Very nice lady.trailer pickup was easy to get to.trailer towed great

toren garrett 
Rating:
5.0

Nothing

MaryJane Booth 
Rating:
5.0

Customer did not leave a comment.

Michael Smith 
Rating:
5.0

Customer did not leave a comment.

SCOTT KLEIN 
Rating:
5.0

Customer did not leave a comment.

SETH EDMUNDS 
Rating:
5.0

I left a deposit of 651.92 on my card for the rental do you know when it will be released please let me know Thank you

FRANCISCO OLMO 
Rating:
5.0

Lubricate the jack for the car carriers.

RENOLD BLEEM 
Rating:
5.0

Customer did not leave a comment.

Brent Pipgrass 
Rating:
5.0

Customer did not leave a comment.

JERRY HOLT JR 
Rating:
5.0

Customer did not leave a comment.

SUSAN WOODIE 
Rating:
5.0

Customer did not leave a comment.

JAMES BRAY 
Rating:
5.0

excellent service

CHARLES LEGUE 
Rating:
4.0

Customer did not leave a comment.

jeremy lucas 
Rating:
5.0

Customer did not leave a comment.

Shane Jensen 
Rating:
5.0

Customer did not leave a comment.

Kristy Jarrell Jarrell 
Rating:
5.0

The lady in the office was really nice and helpful. It was fast picking up truck.

CASEY SPEARS 
Rating:
4.0

Customer did not leave a comment.

Dave Hofmeister 
Rating:
5.0

Customer did not leave a comment.

STEVEN SHERRILL 
Rating:
5.0

Customer did not leave a comment.

JASON MARSDEN 
Rating:
1.0

Customer did not leave a comment.

SHANIAH GOUTY 
Rating:
5.0

Ashley is the best! She helped us in everything we requested and more. Highly recommended!!

Millard Kidd 
Rating:
5.0

Everything was perfect. Staff super friendly, helped hook everything up, demonstrated how to use everything correctly.. PERFECT

WILLIAM NEUROHR 
Rating:
5.0

Customer did not leave a comment.

ROBERT DAVIS 
Rating:
5.0

Customer did not leave a comment.

WILLIAM JONES 
Rating:
5.0

Ashley was very professional and helpful.

SUNIL MUPPALA 
Rating:
5.0

I can’t remember her name for sure, but I Think it was Ashley. She was super nice and helpful.

BRADLEY FITZGERALD 
Rating:
5.0

The haul app needs alot of work. It wouldn't let me upload pictures so I could return my truck. I had to get on the website to finish my return.

MAURICE PERRY 
Rating:
5.0

No need for improvement. The lady who helped me was friendly and fast, I was in and out in no time!!

Jimmy Belcher 
Rating:
5.0

None

CHRYSTAL LASSY 
Rating:
5.0

Customer did not leave a comment.

ROBERTD ROTOLO 
Rating:
5.0

Customer did not leave a comment.

DEBRA CALFEE 
Rating:
5.0

Ashley was super nice and equipment was clean.

JAMES THURMAN 
Rating:
5.0

She is AWESOME! Best customer service Ive had in awhile

BILLY COOK 
Rating:
5.0

Customer did not leave a comment.

Clifford Barker 
Rating:
5.0

Customer did not leave a comment.

CARL VANDURMEN 
Rating:
5.0

Customer did not leave a comment.

TONYA TIVITT 
Rating:
5.0

Customer did not leave a comment.

MELISSA MILLHOLLAND 
Rating:
3.0

The truck needs to be waterproofed! We conveyed our complaint to the drop-off site but not sure what they could do as the truck was set to go out within the hour. Hopefully, they were not going to be driving in rain!

Gary Howard 
Rating:
5.0

Customer did not leave a comment.

ELAINE DANLEY 
Rating:
1.0

Give people help when asked for help when people are disabled

Regina Burns 
Rating:
5.0

Nothing, perfect customer service 👌

APRIL SHAW 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY ROWE 
Rating:
5.0

Customer did not leave a comment.

FREDDY COFFMAN 
Rating:
3.0

The location was closed when I dropped off the truck.

Robert Bagwell 
Rating:
5.0

Thank you!!!

William Ponath 
Rating:
5.0

Customer did not leave a comment.

Jackson Arnett 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CARRON 
Rating:
5.0

Friendly, speedy service. They did great!

Guyla Dethridge 
Rating:
5.0

Great service and friendly.

DARYL PROFFITT 
Rating:
5.0

By far the best uhual service around !

SETH EDMUNDS 
Rating:
5.0

Customer did not leave a comment.

KAMLESH DAHYALAL Patel 
Rating:
5.0

Customer did not leave a comment.

gordon mcgrath 
Rating:
5.0

Customer did not leave a comment.

KEVIN CORNELL 
Rating:
5.0

Customer did not leave a comment.

Matthew Mikolajczyk 
Rating:
5.0

Customer did not leave a comment.

ORIS YOUNG 
Rating:
5.0

Nothing. You were great!

RICHARD NEAL 
Rating:
5.0

Customer did not leave a comment.

MARILYN IRWIN 
Rating:
5.0

Customer did not leave a comment.

Morton Childress 
Rating:
5.0

Customer did not leave a comment.

ELAINE DANLEY 
Rating:
3.0

Customer did not leave a comment.

Barbara Stafford 
Rating:
5.0

Customer did not leave a comment.

RICHARD MAYS 
Rating:
5.0

Very very polite and extremely nice lady I believe her name is Ashley! She deserves a high five , very professional

Joel Salas 
Rating:
5.0

extremely helpful and very easy to work with, with always go back to this location in the future.

MICHAEL SMITH 
Rating:
5.0

Customer did not leave a comment.

chad reynolds 
Rating:
4.0

Customer did not leave a comment.

DEWEY BROWN 
Rating:
4.0

Wonderful Service!! I cant say enough about how great she was!!!

KEVIN DUNAWAY 
Rating:
5.0

Ashley was amazing to work with. She handled everything and made life very simple for me. Very personable, friendly, and great to work with. Highly recommend!!!

David Abney 
No reviews have been submitted for this location.

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