Comentarios del cliente para Premier Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Premier Self Storage

Grado total:

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Adrian C.
Grado:

The truck rental process was smooth and easy. I was in and out of the location within 5 minutes. Return was a snap as well. Would rent from them again.

Arthur W.
Grado:

Ms Ann at the Dadeville store was very generous and kind

Austin T.
Grado:

I tired to call and cancel the u haul but couldn’t get it canceled.... we had and unexpected emergency to come up and couldn’t use it at all...

Norma C.
Grado:

El cliente no dejó un comentario.

Jessica A. | Reservación |
Grado:

Very nice and clean facility with friendly staff

William M.
Grado:

This location was closed through the holidays so I left the dolly at their front gate. I had no trouble with the dolly and it performed perfectly delivered it and all was good although no one was there at the location. Put it beside to other transport devices.

RANDY N.
Grado:

El cliente no dejó un comentario.

wesley K.
Grado:

El cliente no dejó un comentario.

Bennie J.
Grado:

El cliente no dejó un comentario.

CHARLES S. | Overall Experience |
Grado:

Nice unit

Christie B. | Reservación |
Grado:

We had a very positive experience with the people here. They were very helpful and accommodating in our circumstance.

Robin M.
Grado:

El cliente no dejó un comentario.

Juanita M.
Grado:

The location was fine but the uhaul had several problems that I was very disappointed with. Like the air didn't work and the brake light kept flashing and the window didn't roll down all the way and the gas gauge didn't work properly

Henry H.
Grado:

El cliente no dejó un comentario.

JOHNNY W.
Grado:

El cliente no dejó un comentario.

JOHN B. | Overall Experience |
Grado:

Well Maintained

jack l. | Overall Experience |
Grado:

Danielle provided excellent customer service!!!!

jeff D.
Grado:

El cliente no dejó un comentario.

charles J.
Grado:

El cliente no dejó un comentario.

Wesley S.
Grado:

El cliente no dejó un comentario.

danielle W.
Grado:

El cliente no dejó un comentario.

stephen M.
Grado:

Very nice employees prompted employees thank you.

James H.
Grado:

El cliente no dejó un comentario.

Allen M.
Grado:

El cliente no dejó un comentario.

ALLAN F.
Grado:

El cliente no dejó un comentario.

Wade S.
Grado:

El cliente no dejó un comentario.

Chris V.
Grado:

El cliente no dejó un comentario.

JEFFERY S.
Grado:

Danielle was very friendly and knowledgeable. Great customer service and clean facility/trailer.

Christine B.
Grado:

I was called two days prior to my rental and was told I would have to drive 30 miles away to pick up my truck. I had made my reservation two months before.

Jarod S.
Grado:

El cliente no dejó un comentario.

Miles H.
Grado:

I absolutely recommend using the Uhaul location at 4100 Dadeville Road in Alexander City. The staff was very friendly, knowledgeable, and helpful. I notified them that I was traveling a long distance and she made sure that I had the best trailer possible. Although, all the trailers were well kept. She also helped me hook-up and check my lights. Even though I am very capable of doing it on my own, it was nice to have the second set of eyes and hands. I rate the overall experience top notch and well above what I expected.

REBECCA S.
Grado:

The manager, Danielle Weaver, always is great. She is friendly, helpful and always a joy to talk with. I won't rent from anyone else in this area.

Carolyn W.
Grado:

I received personal, prompt, courteous And professional service at both the pick-up and drop off locations. Most impressive ?? It is rare to find.

ladonna C.
Grado:

Review how to park a trailer. I almost got ran over by the one we rented when we tried to unhitch and park it.

dean A.
Grado:

El cliente no dejó un comentario.

Terry M.
Grado:

El cliente no dejó un comentario.

Brenda H.
Grado:

Nothing the lady there was great to work with. Thank you .

Bobby M.
Grado:

Small operation, but was convenient for my purpose. Very polite lady that assisted me.

kelly N.
Grado:

It was wonderful. The owner helped me get everything I needed. The truck was ready to go when I arrived. I was in and out without a problem. The truck was a truck. It was loaded and at times it didn't go very fast but it didn't need to. I was concerned about driving this truck 6 hours by myself but there wasn't a problem at all. It all went very smooth. I would definitely rent from U-Haul again.

mike G.
Grado:

El cliente no dejó un comentario.

Mona B.
Grado:

El cliente no dejó un comentario.

James L.
Grado:

they were very helpful and courteous. it was a good experience.

gary D.
Grado:

Mileage rate is not comparable to Penske truck rental

TRAVIS J.
Grado:

El cliente no dejó un comentario.

Melvin E.
Grado:

This is an excellent facility and the attendant provides excellent service. I highly recommend this facility to anyone seeking uhaul service.

Andrew B.
Grado:

El cliente no dejó un comentario.

charles L.
Grado:

Nothing. Also Danielle was excellent to deal with.She is a good people person.

David M.
Grado:

Great Customer Support

Lloyd G.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

David E.
Grado:

Making a reservation through the national website was somewhat cumbersome. It took three follow-up phone calls to get the right equipment. The experience with the local dealer was excellent in every way. Very helpful and flexible.

James E.
Grado:

Customer service exceeded my expectation.

GWENDOLYN W.
Grado:

Everything went well!

Victoria A.
Grado:

El cliente no dejó un comentario.

jerry P.
Grado:

El cliente no dejó un comentario.

CHRIS W.
Grado:

El cliente no dejó un comentario.

JENNIFER N.
Grado:

El cliente no dejó un comentario.

PATRICIA P.
Grado:

the trailer handled just fine even in the rain storm on the trip...the folks at Premier are absolutely wonderful...our storage unit was clean & ready to use !!!...thank you

JIM B.
Grado:

Very helpful

Teressa D.
Grado:

El cliente no dejó un comentario.

RESEDA S.
Grado:

Danielle, the person who waited on me was very personable and nice. This was one of the best experiences I have had since being born in this town 63 years ago. The town is a little hole in the wall, with "certain kinds of folk," but your representative was not one of those characters. She could give a course in good customer service. Great Experience!

RICHARD L.
Grado:

I came by and reserved the truck for a next day use. I told the manager that I would pick the truck up next morning and return it the same day. I had the truck for 12 hours and retuned it before 8 pm that day. I was informed this morning that I was being charged and extra day because I did not have it returned by closing time. I rented the truck for a day and I returned it that day. I will never again do business with u haul and do anything I can to keep my family and friends from doing business at that location or anywhere else. And please do not send any advertisements to my home or email

RANDALL T.
Grado:

El cliente no dejó un comentario.

Rob P.
Grado:

I had an outstanding experience with Premier Self Storage. They were very helpful and informative with the rental. Everything went smoothly and I have already recommended them to others.

ROBERT M.
Grado:

El cliente no dejó un comentario.

mark T.
Grado:

The store manager, Danielle Weaver was very professional and helpful. I will rent from this store again because of her.

DENISE M.
Grado:

Danelle was wonderful in meeting what we needed. Thank you, Denise Moseley Director, Tallapoosa County Christian Crisis Center

James D.
Grado:

El cliente no dejó un comentario.

PAULA J.
Grado:

El cliente no dejó un comentario.

JOSH A.
Grado:

El cliente no dejó un comentario.

JULIA H.
Grado:

Danielle is a sweetheart & was extremely helpful when I called moments after another company cancelled on me 18 hours before moving day was to begin. She made a potentially stressful situation a stress free one. Thanks Danielle!

SIERRA S.
Grado:

She was great!

TODD G.
Grado:

I had several problems over 2 days trying to make an online reservation. Danielle at this location was very helpful and friendly. She went out of her way to assist me and resolve online issues.

LYSSA Y.
Grado:

El cliente no dejó un comentario.

FREDERIC H.
Grado:

El cliente no dejó un comentario.

Anna Lisa D.
Grado:

Actually, I was not suppose to go to this location. I was suppose to go to 17257 HWY 280 in DADEVILLE, but they closed at 3:30 pm at my appointment time. I was told by U-HAUL they were open till 4 as well as on their door it said open till 4 pm. I was very frustrated considering I had driven 40 minutes from Auburn AL just for them to be closed with no explanation. There were 3 other customers waiting and confused as well. U-HAUL customer service was very helpful and fixed the problem promptly when I called. I am very dissatisfied with that particular location, however I am very impressed with U-HAUL resolving the situation and offering me an alternative location that was very friendly and helpful.

CANDICE K.
Grado:

Great Job

HELEN T.
Grado:

El cliente no dejó un comentario.

robert I.
Grado:

Great customer service; friendly, considerate and very helpful.

MICHELLE B.
Grado:

Great staff, ggod experience. Will be back!

CARMEN S.
Grado:

El cliente no dejó un comentario.

KATIE S.
Grado:

El cliente no dejó un comentario.

DYLANA R.
Grado:

El cliente no dejó un comentario.

SHANTIKA W.
Grado:

That location was wonderful, however Carden's in Sylacauga, AL sucks. I went there at 9 am to pay deposit and went back at 10:30 to pick up truck and was not notified until 11:20 that the truck wouldn't be in but that there was one available in Alex City which was 30 minutes away and the location closed at 12. When the arrangements were changed from one location to the other I was inconvenienced but had to pay same price for every thing and didn't get mileage discount or anything. The home office people were not nice at all about accommodating the me. It was there way or screw the customer. Very unhappy with that part of the experience.

THERESA H.
Grado:

El cliente no dejó un comentario.

MICHAEL J.
Grado:

El cliente no dejó un comentario.

ROBERT I.
Grado:

Great customer service. Thank you.

ROBERT P.
Grado:

El cliente no dejó un comentario.

TERESA F.
Grado:

Make sure they get the location they desire or at least allow them to change the status from "in town" to out-of-town" when they have to pick up a truck in another city!!!!

GARY H.
Grado:

El cliente no dejó un comentario.

WAYNE W.
Grado:

El cliente no dejó un comentario.

DAVID C.
Grado:

El cliente no dejó un comentario.

TONY C.
Grado:

El cliente no dejó un comentario.

DANNY A.
Grado:

Nothing wrong with this location except that it was 45 minutes from my online reservation location. Last day changes to pickup location by U-Haul Corp are UNACCEPTABLE!

Stephen W.
Grado:

This place was great. It was just an hour away from where I had scheduled the pick up. Had I known the location would not have the trailer I requested, I would have looked at other options. I was just disappointed that the website would let me reserve a trailer for pick up at a specific location when that location does not have the trailer.

JOHN B.
Grado:

El cliente no dejó un comentario.

RANDY B.
Grado:

Dropped off after hours on a Saturday. Received a call from the office manager the following business day telling me that they had received the trailer and paperwork and all was in order. Thanked me for the business. Unexpected, yet very professional. I will rent from them in the future and certainly recommend to a friend.

ANTHONY G.
Grado:

i was guranteed a pickup in montgomery al. i had to drive an hour and a half to pick up the vehicle. if i had time,(which i didn't) i would have went to another rental company. They could have at least driven it to montgomery. the extra mileage and discount only covered the miles back to the house and gas.

PEGGY T.
Grado:

Well concidering I had to go to different location to pick up a truck..This is the second time I contracted a truck from u haul and it wasn't where it was suppose to be and I had the inconvenience of picking it up somewhere else. I read somewhere if uhaul didn't have it where I was suppose to get it I should get a fifty dollar credit ! I think this should apply sense it happen twice to me in three months.

TONYA C.
Grado:

Pesonnel was very helpful and professional. Storefront was clean and full of helpful info and products needed for move. The rep called us to confirm delivery (left after-hours) and thank us for our patronage, as well as ask if we needed any thing else from U-Haul. VERY PLEASANT encounter!

cynthia G.
Grado:

GREAT SERVICE!!!

KENNETH J.
Grado:

The people and facility location was great for me. I suggest you look at the tire replacement guidelines as the front tires were borderline on tread.

latoya K.
Grado:

The lady was super nice. Don't know where she came from but please keep her. Moving is hard enough. She was the nicest lady I ever met. I'm going through so much right now it was so nice to have a ray of sunshine

BEVERLY K.
Grado:

El cliente no dejó un comentario.

EMMETT D.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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