It's FineWILLIAM C.
Customer Reviews for Premier Motorsports & Imports
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CALVIN W.
El cliente no dejó un comentario.Randy P.
Appt for 10, opened at 10. Waited 10min someone who worked with a different business inside opened the door said the uhaul guy wasn't there yet, called the uhaul guys asked if it was okay to do everything over the phone said sure. Came back early to drop off the truck, waited, guy pulls up sits in his car on the phone for a while until I just put the key inside and started to leave and he finally gets out and helps me check outâ€¦. I had places to be very unpunctualRachel S.
El cliente no dejó un comentario.Derek T.
El cliente no dejó un comentario.Roberto C.
I will be renting againWilliam C.
Thanks for everything!!!BETHSAIDA D.
Great truck, but without cruise control. Long trips NEED cruise control.BRUCE D.
I could not use the link when I returned the equipment it kept telling me that I was putting less miles than what I originally had which made no sense and now I have to pay 20 more dollarsVALENTINA M.
El cliente no dejó un comentario.BRETT M.
The costumer representative at this location was goodSTEPHEN J.
El cliente no dejó un comentario.ROBERT P.
The staff were excellent! Great experience. Rental and return very smooth.FRANCIS M.
Very goodYOVIEL M.
El cliente no dejó un comentario.Jessica M.
El cliente no dejó un comentario.BRANDON H.
El cliente no dejó un comentario.Jean J.
El cliente no dejó un comentario.GEORGE RUDY D.
Highly recommend the staff was so friendly helpful and accommodating 5 stars all the way!!!ANNMARIE B.
The employee was very helpful and politeISABEL C.
El cliente no dejó un comentario.Jean J.
Easy pick up and drop off. No issues thereLEAH H.
Pleasant experience.orlando V.
El cliente no dejó un comentario.JEAN J.
Oil all over the loading floor. Old truck. Under-inflated tires.JONATHAN L.
El cliente no dejó un comentario.Danny D.
Great experienceLarry S.
El cliente no dejó un comentario.JESSINA W.
El cliente no dejó un comentario.BRENDA C.
Scarey neighborhoodTarra O.
I was charged for 7 gal of gas when I brought the truck back with 5/8 tank just the level I took it out on. I want that refunded to meMICHAEL A.
The lady working was not personable at all no greeting when I walked in and out of that place. I had to ask if she worked there because she didn't even acknowledge when I walked inMELIZA C.
1st off the place I picked up is not representing your brand well the pick up location was terrible. The associate helping us was not helpful and was very difficult to communicate with during the pick up and drop off. More upset with being over charged I clearly declined insurance coverage and she charged me $28.00 then she charged me for gas when I brought the truck back with more fuel then when it was picked up. I tried to ensure this would not happen but the associate running this location felt shady and I have to say told my wife that was not a very good experience then I get my receipt charged $98 dollars for a $19.95 rental truck that we had 3 hours and drove only 30 miles- unacceptable I would like a refund for the coverage and miles. I have been in retail sales for 33 years I am telling you this U-haul location is not right for your brand just visit it and see for yourself. Please call me at 954-734-5978.WILLIAM A.
El cliente no dejó un comentario.VICTORIA Z.
El cliente no dejó un comentario.JoAnn M.
I will to that adress , there are so niceJUDENEY R.
El cliente no dejó un comentario.WENDY J.
El cliente no dejó un comentario.ADAM G.
I was supposed to pick up the trailer at another location but was not told until I got to the 1st location. Better communication would have been appreciated. If a location does not have what is requested, why can't the website ask me if I am willing/able to go to another location instead of telling me the product will be there when it isn't.KAREN L.
Excellent attention and very professionalALBERTO S.
Be more truthfulANGELA M.
El cliente no dejó un comentario.ANGELA M.
El cliente no dejó un comentario.Kenneth M.
Very helpful and quick service after another location was not on site and I had to sit on hold for 45 minutes with u-haul to change my pick up location.CHRISTOPHER N.
El cliente no dejó un comentario.CONNIE K.
El cliente no dejó un comentario.THOMAS A.
the place had bad serviceMARK P.
El cliente no dejó un comentario.Nathaniel G.
El cliente no dejó un comentario.DAVID S.
They had absolutely no place to park left when I got there but they gladly took it in and must have needed to take it someplace else but did so with total professionalismWayne H.
Nothing, Patrick was wonderful.Kimbal C.
El cliente no dejó un comentario.ANDREW N.
Better service and be able to recibe any truck back any time !!VICTOR R.
Very smooth transaction, no wait.LARRY P.
Got us on our way quickly. Large selection of vehicles.MICHAEL W.
Girl at the counter wasn't friendly and she seem bothered when I came in, we all have bad days I get it but is not the paying costumers faultJOHANNA H.
El cliente no dejó un comentario.Mark B.
It was full , no parkingLarry S.
Can't think of anything. Everyone was kind and very helpful too!MARK C.
Owner/Manager was kind and helpful. Equipment was not cleaned from prior renterJames W.
The owner/manager was kind and helpful. The truck looked like it hadn't been cleaned tho.James W.
El cliente no dejó un comentario.CAROLYN Z.
Salesperson very helpful and got us in and out efficientJanet D.
The location does not have enough lighting in the front of the building. The vehicle that was listed, when I arrived was not there, so another one was provided. I paid for a furniture dolly, but there was not one on the truck.Sonya P.
Parking was very inconvenientANTONIO P.
The drop off location was impossible to maneuver even the smallest of vehicles around. I was told to drop my AT in a handicap parking spot but with my 23 ft truck and all the other spaces filled I opted to park it in another place on the property. If not for a good semeritan I wouldn't have been able to back the trailer into the spot I did. The office staff didn't offer any assistance during the time I had the main road blocked. I will say they were very good on checking me out during that time but it would have been better to get parked and off the street. So I'd say the priorities were not in the right order.JOSEPH P.
El cliente no dejó un comentario.FRANK I.
El cliente no dejó un comentario.LANCE W.
El cliente no dejó un comentario.PAULETTE D.
El cliente no dejó un comentario.TODD P.
El cliente no dejó un comentario.Gregory W.
El cliente no dejó un comentario.Durwood D.
I arrived just before noon Wed June 2, which was when trailer was due per the contract. First thing I noticed was that trucks and trailers were scattered haphazardly behind and in front of the storefront with no indication of where to park, leave trailer or anything. Second, door was unlocked to office, and when I entered the lights were out and no one was there. Opened rear-facing door marked employees only, and again saw no one. Called out, and no response. Another trailer customer pulled up, and he went into the office and found no one. Anyway, he and I removed our trailers, and I left. Later that afternoon I received an emailed receipt from U haul showing a charge for an extra day -- They had logged the trailer in several hours after I left it. This is the worst UHaul location I have ever experienced over many years of using your service.Anthony S.
Answer the phones.LANCE W.
El cliente no dejó un comentario.JERRYWAYNE B.
When checking in online it would be nice to know that you need to change check in time in order to retrieve key if it is different time then originally anticipatedMatt J.
El cliente no dejó un comentario.Rolando Michel G.
El cliente no dejó un comentario.Gunner R.
El cliente no dejó un comentario.ANDREA D.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.CARA H.
During delivery, the guy/girl acted like she didn't know where I needed to put the trailer. Then acted like he/she didn't know how to unhitch the trailer. There was barely enough room in the back of the location to drop the trailer and safely pull my vehicle back out. Overall it was dirty and just a bad 5 minute experience.ANTHONY D.
Never received a final bill for my rental ,which I am still waiting on.the inside of the truck was fairly clean but the window s and outside was dirty.MICHAEL C.
Moses was very attentive and got me the best equipmentTRACY W.
The young lady on duty was so very polite, efficient and awesome to deal withRICHARD R.
Very good customer service.MOISES L.
El cliente no dejó un comentario.RICHARD M.
The owner and his daughter who took care of us were kind and helpful. However, he gave as a trailer to haul our car on that had a nail in one tire with a slow leak and another tire was bald. We were not aware of these things until we reached our stopping place halfway to our destination and my husband happened to check the tires. We called U haul roadside assistance and they immediately called someone for assistance. The person they sent was great and did everything in his power to take care of our problem. It was a very stressful situation for us to be in due to their negligence with their equipment.KEN M.
Pick up was fast and easy. Everyone was friendly and helpful. Gracias.Helga M.
El cliente no dejó un comentario.Thomas A.
Worst place ever had it no turn signals dirty inside and what a pig of a trailer I got 9 mi a gallon last one I rented was a newer one and I got 16.1 miles a gallon on my 2500 ram Crew cabTrevor M.
Reservation for a 15 ft truck with ramp and an appliance dolly needed to move appliances. Got there to pick up at 1210pm go in to finish rental paperwork. Find out no dolly what do ever period on site was told just gave way last one. Then no gas in truck. So renting for 4hrs meant nothing. Had to put gas in before I loaded up. And had to go find a dolly so could load truck. Waste of my time. Never will I refer this to anyone to rent from. Why bother reserving when it's still not there for use. Had I of known this location didn't have my entire order as in truck and dolly available wouldn't have rented here. Wasted an hour and a half trying to locate a dolly after clock had started. What should have been a quick pick up and move turned out to be waste of time and money. Angry customer ridiculous unnecessary aggravation to finish off my weekend. Would not give any stars except the lady receptionist was actually trying to be pleasant and felt she was genuine in feeling bad about the whole issue gas and dolly.JULIE B.
El cliente no dejó un comentario.Erik F.
El cliente no dejó un comentario.JAMES Z.
El cliente no dejó un comentario.gerald F.
Moving is never fun, but the staff at both locations were above the call of duty. Many Thanks !!!GARY H.
Very helpful. Fast service was in and outNILA G.
The truck was absolutely filthy. I had to clean the seat and steering wheel. In the day of COVID, you would think they would be careful and clean it. I had a car hauling trailer that they never put the chains on. I found this out after I hauled it from Florida to Texas!'n. The truck had horrible brakes and bounced all over the place. I've rented trucks many times and never had one like this. I felt like I was beat up when I finally made it.DEBBIE K.