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Rmard M
Customer Reviews for Preet C Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
CLOSE DOWN AWFUL SERVICE !!!!THE TRUCK WAS ABSOLUTELY FILTHY .
laverne lI had a $50 guarantee that if the truck was not available at the time I went to pick it up I would get $50. I arrived to pick up the truck (that was reserved for 1:30 pm) at 1:45 pm and the truck was not ready and I never received the $50. Also the gas credit was not explained to me that I had to return the truck with 1/4 tank of gas to get the credit.
Sandra KTruck was not ready at 9am reservation time. I had to wait over 40 minutes for the guy to get a password. The back of truck was dirty with trash and a broken ceramic plate; I had to sweep it out before I could use it. The interior cab of the truck was filthy. When I returned the truck the guy did not log in my return and refused to give me a receipt. I had to insist on him inspecting the truck and I had to record him with my phone stating the date and time the I returned the truck and record the milage and fuel level. I will NEVER EVER use or recommend this place.
Lynnelle CThey charged me for equipment that wasn’t in the truck. Reservation #71290531. I reserved this uhaul on 2/22 for 3/1 at 9:30AM. Then told me I could pick it up on Mercer University Drive but the uhaul was on Rocky Creek Road. They mad me late. I requested there to be blankets in the truck and there was were no blankets. I NEVER requested a dolly, there was never a dolly in the truck but I was charged for it. I need me refund and $50 credit that I was told I would get for having to drive all around Macon finding this uhaul that wasn’t where I was told it would be
Katie RTruck was dirty, horrible experience, bad neighborhood to pick it from and they charged me 300.00 for 2 days
Brittney WHard to find. Not a good part of town. Zero helpful staff.
Seth HI'm still waiting for my $30 gas refund
terry aEverything was perfect. Quick and easy.
Raquel WThis location is a convenience store with heavy foot traffic
Dinsdale GHorrible experience Bad directions Poor communication I miss a day of work @200 I miss a Dr appointment $100 fee miss appointment
Keshia AThey did not know they had a truck. They did not have a dolly either. Both I reserved. I had to drive to grey hwy U-Haul and get dolly. That location is professional and on point.
Ryan CWell get the staff to go out and check the equipment in and close the contract
Gregory LThe sales person did not know how to connect any of the safety requirements, but for my knowledge, skills and abilities you may not had a rental.
James W