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Cornesha C.
Customer Reviews for Pratt Marketing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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deandre L.Easier lock box
Anthony T.Great service, friendly customer service, it was an outstanding experience.
Jose L.Agent was onsite at drop-off and was very courteous in accepting the vehicle.
PETER W.The passenger door could not be opened from the outside. That should be fixed before renting to customers. Other than that, customer service was excellent. I will recommend renting from the Pratt ave location.
ABDULRAZAK A.The service was great did not have the size I wanted but got the next size for the same price
Rick G.The gentleman who runs the location was Very nice and helpful
Marcus C.I rented a car hauler. The gentleman that checked me out, was very knowledgeable about the equipment and pointed out several safety features that were very important. It was obvious that he was concerned for not only my safety, but also for everyone else's. I appreciated that very much.
Britt T.Uhaul used to be the place to go! Now all the confusing rates, and unwilling to accommodate is sad. We rented a one way truck, was given one price and charged another. Then brought it back early and there was no credit given. Accidentally filled the truck up and we picked up the truck at half. I feel like I was taken advantage of.
Jamie G.The guy that owns this company will charge outrageous price he changed me 100 dollars for 5 hours and I put gas in truck it was almost full
Wanda is S.Dane is friendly and cares about his business. Anytime I need something from U-Haul I'm going to this location.
Brian B.The cost of a two wheel dolly for Just 4 hours which it came out to be $48.10
Dennis H.Great guy that works there. He took time to help us and set us up. Would recommend just because of him. 5 stars!
CASSIE N.They over charged me saying i drove 900 miles when i only drove from Tuscaloosa to Huntsville
Jaylen M.Very thorough and fair
Colten W.Uhaul canceled my order after reserving a month earlier, told me there were none in a 50 mile radius. This uhaul place found a truck for me and it was a perfect experience.
Candice B.No one was there. It is in a location where the GPS cannot pick up the location because it is outside of the town and away from everything. The location is an old gas station parking lot. There is no gate or anything to stop anyone from coming behind you and taking the Uhaul you just dropped off.
Clyde A.Truck was clean... Uhaul member was sweeping it when I arrived. He was very thorough on orientation and very calming when I explained this was the largest Uhaul vehicle I had ever reserved. He gave me great tips and was extremely nice. Another great experience with Uhaul. Thanks Team V/R COL Cardenas
Roberto C.Good service w/ agent(Dane)
Gerard B.NINGUNO
Greg V.