It was streamlined.Patricia L.
Customer Reviews for Power Zone
(Distribuidor de U-Haul del vecindario)
Christiansburg, VA 24073
(Exit 118C off of I-81)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: 10 a. m. - 1 p. m.
- 7/4/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The service was fast and friendly. Whenever I had questions they were sorted out very quickly. The truck I used was great! The cold A/C was much appreciated on a very hot day!Bruce B.
Mitchell was exceptional!Keegan S.
The strap on my driver tire came undone while I was driving. I did not notice until I arrived at the next location drop-off the trailer.Daniel R.
I was supposed to be able to pick up the truck using your app. App did not work correctly. Wouldn't accept my picture of license. Thankfully a rep from the Power Zone was able to check me out before they opened.Lee B.
Uhaul after hours web site to retrieve key for truck was not clear and simple. Had to call support and walk through process. Stressful. Rented a hand truck and none on truck. Truck seat smelled like urine. Power Zone was helpful.Todd R.
Nothing that I could say, because my experience was flawless, and I Thank you very much.Kennette J.
El cliente no dejó un comentario.Barbara B.
El cliente no dejó un comentario.Nicole E.
El cliente no dejó un comentario.Juan M.
El cliente no dejó un comentario.Md Jubayer al M.
Nothing - had a GREAT experience. Mitchell was amazing and so friendly! Would highly recommend!Jeffrey C.
I feel that I was over-charged for extra gas when I filled the tank back to 1/2 tank (which is where it was when I picked it up) across the street before returning it. The gauge was not digital so I don't believe I should have been charged for more gas. If the rentals are not going to be "FULL" at pickup then a digital gauge is needed. I think it was overfilled after I returned it and the staff didn't have time to go over the vehicle with me. Take the time to look vehicle over when receiving. I would only recommend this location if the personnel have time to inspect vehicle with the customer.Daryll P.
I was not provided with enough information to check in at the self serve. No information was provided in advance! Obviously I had my driver's license and phone to take a photo but I did not have the additonal info needed ready. I had to wake up my sister in Chicago to get an alternate contact available! I waited in the truck for an hour to get my key from the lockbox because of that secondary verification process and I almost lost my moving help! I was in absolute tears. 15-20 minute wait time to hold for customer service? Are you joking me? And then the chat function was horrible. The first rep was horrible she dropped the chat while I was scrambling to get that alternate contact. Never again will I use self service. Thank goodness the movers waited and I finally got the key after waiting over an hour in the truck. Never again, U-Haul.Margie S.
El cliente no dejó un comentario.Korey K.
Great service, quick, efficient, helpful.Jed K.
El cliente no dejó un comentario.Joel M.
El cliente no dejó un comentario.Tammy B.
Nothing. They had a perfect recovery for the U-Haul Corpration. We were originally booked at Duck Deli. They were terrible and completely dropped the ball. We were glad that we called Power Zone next.Thad T.
My first time using the U-Haul and I was very pleased with it in every waykatherine T.
El cliente no dejó un comentario.Cayman B.
El cliente no dejó un comentario.Jennifer C.
El cliente no dejó un comentario.ryan K.
El cliente no dejó un comentario.Sara Y.
Friendly and smooth running operation. Clear directions for after hour operation. Prompt receipt in mail after return.David H.
El cliente no dejó un comentario.Nicole E.
El cliente no dejó un comentario.Jennifer F.
El cliente no dejó un comentario.Anthony W.
El cliente no dejó un comentario.Heather H.
Phenomenal. Made my move so easy, I was grinnin' like a possum eating a sweet tater. Personal skills? A+ Efficiency? 110% Knowledge of 1960s musicians? Unmatched Mitchell is the bomb.com, all that AND a bag of chips. Made my move easier than scootin' a pea around a buttered pan. 16,999/10 would recommend.Grac A.
El cliente no dejó un comentario.DANIEL T.
POWERZONE U-Haul offers great customer service along with very good equipment and a convenient and pleasant rental process. Mitchell and his team did a wonderful job!michael T.
Very impressed with the facility, staff, and level of service. We would highly recommend this location and will use it again when needed. Customer service was outstanding. Measurably different experience from all other truck rentals in the past (uhaul or other brands).Ellen F.
El cliente no dejó un comentario.CHRIS F.
El cliente no dejó un comentario.Ross O.
AC did not work in truck. Took 1.5 hours to do online check in. Called customer service two times for help. My drivers license had a crack so it would not accept it through the online sign in. Send message to location owner text multiple times for help no response. Sucked wish there was a penski close. the no AC on a 80+ degree mowing day was harsh.Ricky L.
My initial reservation was negated by a power outage. Don't plug an ac into a power strip etc etc. Stuff happens. Went another 5 miles to the next closest store. Dillon was amazing. Dude could tell I wasn't real happy about adding more miles to my estimate. He adjusted my rate and appeased basically everything. He had me in the truck in 10 minutes. Consumate professional. Give that dude a raise. Also, the first guy with the power outage (Matt maybe) was also very nice. Yes, I had to drive a bit further, but all in all, the customer service was perfect. I will recommend and will continue to use Uhaul.Brian L.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.FRANCIS M.
Mitchell was awesome. Worked with me to get the trailer I needed. Wonderful customer service!Laura C.
Not only was my uhaul rented to me in a timely manner, but it was spotless, ran like a dream, and purred like the 1980 Harley Davidson. Mitchell is very kind, intelligent, helpful, respectful, and quite handsome. Literally any positive word you can think of - Mitchell fits it. In addition to making my move as seamless as possible, Mitchell also rented me a high quality hammer free of charge to assist with personal construction responsibilities which was above and beyond the service I expected. I was, frankly, quite blessed to be in Mitchell's presence (albeit for a very short amount of time because he is so highly efficient and got me out the door lickety-split). 11/10 would recommend to any individual looking to rent a uhaul or be entertained by a talented musician and Beatles enthusiast (his office is very impressive). There were also free snacks outside the office which is cool AF.Zach G.
Best Uhaul experience I have ever had.Charlie W.
The vehicle smelled like cigarette smoke and the cupholders appeared to contain cigarette ashes. One of the windshield wiper blades nearly fell off when I operated the wipers for the first time. The odometer reading reported did not match the actual odometer reading.Robert T.
El cliente no dejó un comentario.Noa B.
El cliente no dejó un comentario.Kelly Y.
El cliente no dejó un comentario.Tress N.
Super nice people. I was in and out in minutes.Peter E.
Wonderful staff at drop-off facilityDennis L.
El cliente no dejó un comentario.Jason D.
El cliente no dejó un comentario.Charlotte C.
Great employee Mitchell. The back area if tge cargo van was dirty and at the least should have been vacuumed/swept clean.Rene A.
Had an issue with the empty trailer cup coming off the trailer hitch ball and the trailer was "bucking" on the roadway(Swaying from side to side) - Luckily the chains kept the trailer from doing any further damage to my vehicle.Delbert B.
El cliente no dejó un comentario.JoseFrancisco O.
El cliente no dejó un comentario.Matt T.
El cliente no dejó un comentario.Jacob G.
Everything was very satisfying good help very professional. Would use again.STUART M.
El cliente no dejó un comentario.KEVIN P.
Fantastic service, very friendly and helpful and they had the equipment that I reserved, which is rare among UHaul locations.Mary W.
El cliente no dejó un comentario.JohnT C.
great experience.Hayleigh H.
El cliente no dejó un comentario.Eleanor L.
The owner of the Uhaul @ Power Services was friendly & quick. In & out in a jiffy.Paul F.
I was disappointed to find out I had to pay a 15 dollar cleaning fee. I was not told about this when I contracted with Uhaul. I feel it should be returned the trailer was clean when returned and a picture was sent to the number at the return locationDebra H.
El cliente no dejó un comentario.Brandon D.
Trailer leaked in three locations soaking contents including a computer monitor.John F.
El cliente no dejó un comentario.Cleveland P.
Everything worked perfectly. Equipment was perfect and plenty of convenient locations.joel B.
Mitchell helped me out so much and was very very nice. Would definitely use him again!Greyson N.
Maybe have a soft serve ice-cream machine. Just kidding. I loved the pre registration online. It made things much easier and of course the process was quicker. The service was excellent and very helpful. I will definitely recommend this location. Thank you all so very much. Oh and did I mention the rates are more than Reasonable.Darrell W.
The straps to ratchet down the front tires were so worn that they were not long enough to use. There are usually safety chains on the trailer. One in front and one in the back both of these were missing. The tires on the trailer were so worn that the left rear tire threads are showing. Didn't get to use the trailer as intended because of these issues.Davod A.
The young man working there was able to process the paperwork quickly and had me hooked up in less than 10 minutesMichael D.
UHaul representative was very professional and knew his business. Easy checkout and return. Very satisfied.Terry S.
Mobile Check-in App did not work properly.John P.
El cliente no dejó un comentario.Justin P.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.eric B.
El cliente no dejó un comentario.Angela L.
It was great friendly service Mitchel was over the top helpfulfrank S.
El cliente no dejó un comentario.Jamie M.
El cliente no dejó un comentario.Denton A.
El cliente no dejó un comentario.THERESAANNE B.
El cliente no dejó un comentario.Ashley R.
El cliente no dejó un comentario.Louis K.
El cliente no dejó un comentario.Kevin P.
Nothing I can think of. All was good.mark M.
Agent at the pickup location was knowledgeable, courteous, and efficient. I can't think of anything tgat was lacking.John H.
El cliente no dejó un comentario.Carson F.
Absolutely amazing service. I've never been to a car/truck rental company that has as many quality workers or quality vehicles as this one does. Mitchell was the individual who assisted me today and I was in and out quickly, which really helped the moving process for me and being able to get everything done in one day. Don't waste your time at other companies, this is the place to go!!Chase G.
El cliente no dejó un comentario.Gregory P.
Make sure all fees are included in the quote. I was quoted for like 107.00$ and was charged 133.00$ I was not very happy about that.Shantel S.
El cliente no dejó un comentario.Ray K.
El cliente no dejó un comentario.Jason P.
El cliente no dejó un comentario.brenda W.
The gentleman that attended to me was fabulous. He is an asset to your organization.SAMUELIHEANYI O.
Fast service and easy to work with!ALANSNEAD J.
My experience was AMAZING. I wouldn't change a thing :)Lindsay S.
El cliente no dejó un comentario.nancy L.
El cliente no dejó un comentario.KEVIN K.
The staff person was friendly and knowledgeable and he was easy to work with.Randy O.
El cliente no dejó un comentario.jim B.