Customer Reviews for Power Zone
(Distribuidor de U-Haul del vecindario)

734 comentarios

2700 Roanoke St   Christiansburg, VA 24073
(Exit 118C off of I-81)

(540) 381-5590

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 10 a. m. - 1 p. m.
Horario especial
  • 5/30/2022: cerrado
  • 6/12/2022: cerrado
  • 6/19/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(540) 381-5590

2700 Roanoke St
Christiansburg, VA 24073
(Exit 118C off of I-81)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 10 a. m. - 1 p. m.
Horario especial
  • 5/30/2022: cerrado
  • 6/12/2022: cerrado
  • 6/19/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Wonderful staff at drop-off facility

Dennis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte C. 
Clasificación:
5.0

Great employee Mitchell. The back area if tge cargo van was dirty and at the least should have been vacuumed/swept clean.

Rene A. 
Clasificación:
5.0

Had an issue with the empty trailer cup coming off the trailer hitch ball and the trailer was "bucking" on the roadway(Swaying from side to side) - Luckily the chains kept the trailer from doing any further damage to my vehicle.

Delbert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoseFrancisco O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob G. 
Clasificación:
5.0

Everything was very satisfying good help very professional. Would use again.

STUART M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
5.0

Fantastic service, very friendly and helpful and they had the equipment that I reserved, which is rare among UHaul locations.

Mary W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JohnT C. 
Clasificación:
5.0

great experience.

Hayleigh H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleanor L. 
Clasificación:
5.0

The owner of the Uhaul @ Power Services was friendly & quick. In & out in a jiffy.

Paul F. 
Clasificación:
4.0

I was disappointed to find out I had to pay a 15 dollar cleaning fee. I was not told about this when I contracted with Uhaul. I feel it should be returned the trailer was clean when returned and a picture was sent to the number at the return location

Debra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon D. 
Clasificación:
5.0

Trailer leaked in three locations soaking contents including a computer monitor.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleveland P. 
Clasificación:
5.0

Everything worked perfectly. Equipment was perfect and plenty of convenient locations.

joel B. 
Clasificación:
5.0

Mitchell helped me out so much and was very very nice. Would definitely use him again!

Greyson N. 
Clasificación:
5.0

Maybe have a soft serve ice-cream machine. Just kidding. I loved the pre registration online. It made things much easier and of course the process was quicker. The service was excellent and very helpful. I will definitely recommend this location. Thank you all so very much. Oh and did I mention the rates are more than Reasonable.

Darrell W. 
Clasificación:
1.0

The straps to ratchet down the front tires were so worn that they were not long enough to use. There are usually safety chains on the trailer. One in front and one in the back both of these were missing. The tires on the trailer were so worn that the left rear tire threads are showing. Didn't get to use the trailer as intended because of these issues.

Davod A. 
Clasificación:
5.0

The young man working there was able to process the paperwork quickly and had me hooked up in less than 10 minutes

Michael D. 
Clasificación:
5.0

UHaul representative was very professional and knew his business. Easy checkout and return. Very satisfied.

Terry S. 
Clasificación:
5.0

Mobile Check-in App did not work properly.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela L. 
Clasificación:
5.0

It was great friendly service Mitchel was over the top helpful

frank S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Denton A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESAANNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

Nothing I can think of. All was good.

mark M. 
Clasificación:
5.0

Agent at the pickup location was knowledgeable, courteous, and efficient. I can't think of anything tgat was lacking.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carson F. 
Clasificación:
5.0

Absolutely amazing service. I've never been to a car/truck rental company that has as many quality workers or quality vehicles as this one does. Mitchell was the individual who assisted me today and I was in and out quickly, which really helped the moving process for me and being able to get everything done in one day. Don't waste your time at other companies, this is the place to go!!

Chase G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory P. 
Clasificación:
5.0

Make sure all fees are included in the quote. I was quoted for like 107.00$ and was charged 133.00$ I was not very happy about that.

Shantel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda W. 
Clasificación:
5.0

The gentleman that attended to me was fabulous. He is an asset to your organization.

SAMUELIHEANYI O. 
Clasificación:
5.0

Fast service and easy to work with!

ALANSNEAD J. 
Clasificación:
5.0

My experience was AMAZING. I wouldn't change a thing :)

Lindsay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN K. 
Clasificación:
5.0

The staff person was friendly and knowledgeable and he was easy to work with.

Randy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim B. 
Clasificación:
5.0

I cannot think of a thing that Power Zone could have done better.

Edward C. 
Clasificación:
5.0

ND

Arnold S. 
Clasificación:
5.0

Start to finish these guys we're great to deal with!

Joseph H. 
Clasificación:
5.0

Power Zone is a very clean, professional environment for the Uhaul rental office. I've experience the old Hawkeye building, Snuffy's in Blacksburg, and most recently the Dominion Land office (terrible) and this is definitely the best w/ great customer service.

Khris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris W. 
Clasificación:
5.0

Great experience. Very customer friendly and professional.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jodi W. 
Clasificación:
5.0

Smooth as silk getting paperwork done and us customers out the door. Vehicle was if good shape and handled my load great. The plastic trim on one bumper was cracked from a previous rental but caused no issue. I'll definitely go back to Power Zone for my next trip.

Lynne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam W. 
Clasificación:
5.0

The actual pickup experience was fine. The personnel there were helpful and well informed. However, reserving the truck was very annoying. I was called twice by very rude and equally uninformed U Haul representatives, claiming that i needed to go somewhere else to pick up the truck that i had reserved. The online signup site lost part of my information. Either get rid of the online registration or make it work, and train those U Haul phone people to behave professionally.

Ruth G. 
Clasificación:
5.0

Only improvements I can think of would be specifically saying where the Uhaul is rather than searching for it and maybe designating a parking place for returns

Evan S. 
Clasificación:
5.0

One tie strap on the tow dolly was seriously damaged and essentially unusable. Shouldn't have left the lot like that.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim H. 
Clasificación:
5.0

vans were ready for rental and process was handled very quickly for us.

JEFFREYB C. 
Clasificación:
5.0

everything was great thank you

JEFFREYB C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian E R. 
Clasificación:
5.0

Nothing. Service was flawless.

paul M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERALD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALISHA B. 
Clasificación:
5.0

By far the best experience with U-Haul yet. Thoughtful, kind and considerate of our needs. IN/OUT was the fastest and easiest to date.

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Candi H. 
Clasificación:
5.0

The guy working there was nice and inviting, very professional.

Darren S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JONATHON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita Z. 
Clasificación:
5.0

This was the best customer service, I work with hundreds of customers every year and I give my best of my abilities but this person in UHAUL power zone was above and beyond my expectations, it was friendly and very helpful and a good musician. I need it an extra day for droop of the truck due to I have to drive back four hours to Christiansburg and he gave me and extra day and miles with no charge. I hope they have a lot of business for a long time. People, this is the perfect place to rent your UHAUL truck

CARLOSA S. 
Clasificación:
5.0

Very friendly and great customer service

Bobbijo J. 
Clasificación:
5.0

My first experience with using U-haul was great! Mitchell had a great personality & seemed very easy going which helped for a stressful day! Will use again!

Adrienne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEYALAN B. 
Clasificación:
5.0

You are doing great

BONNIE D. 
Clasificación:
5.0

This does NOT apply to the pickup location, Matt was extremely helpful and the entire process. The UHaul personnel I spoke with for the reservation and subsequent issues that arose were not at all helpful! Better training in special needs reservations and when to send the customer to a supervisor would help make the entire process go smooth and be less stressful!

TIMOTHYWAYNE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANYFRANCES L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julian W. 
Clasificación:
4.0

App didn't work on android. I was charged for insurance I didn't ask for. Was expecting to pay around 60 and paid over 90.

Cristobal D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREWMALCOLM O. 
Clasificación:
5.0

The person working the U-Haul office here was fast and easy to work with. It's also an easy location to get in and out of. I'll be returning here for any future rentals in the area.

Micah D. 
Clasificación:
5.0

The representative I worked with was amazing! ¡Gracias!

MARIOPETER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stijn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald F. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVINWAYNE H. 
No se han enviado comentarios para esta ubicación.

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