Customer Reviews for Power Zone
(Distribuidor de U-Haul del vecindario)

535 comentarios

2700 Roanoke St   Christiansburg, VA 24073
(Exit 118C off of I-81)

(540) 381-5590

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 10/24/2021: cerrado
  • 10/31/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(540) 381-5590

2700 Roanoke St
Christiansburg, VA 24073
(Exit 118C off of I-81)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 10/24/2021: cerrado
  • 10/31/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
5.0

Very fast n very friendly

WILLIAMCLAYTON V. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNISEDWARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARENFERNEYHOUGH R. 
Clasificación:
5.0

Very knowledgeable and friendly.

JADENICHOLE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin L. 
Clasificación:
5.0

Mitchell Kenyon is a great asset to your company at power zone in Christiansburg Virginia. He answered all my questions and was very helpful. We plan on moving next year and I will only go through Mitchell to ensure everything goes well because he' goes above and beyond to take care of his clients. Gracias.

JAMESJEROLD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEYWAYNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

When he changed the rental from a return trip to one way, he failed to carry over the rental days from 1 to 2 which caused some concern for the return office.

PAULJUNIOR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis F. 
Clasificación:
5.0

I was trying to work with the APP for checking the vehicle back in but could not get the application to accept my pictures of the dash to verify mileage and fuel level. other than that the rental was great. Gracias.

ROBERTANTHONY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAELWAYNE H. 
Clasificación:
3.0

I tried to call uhaul and was on hold for almost an hour. That is not acceptable. When I tried to check in online it wouldn't let me because my location didn't was wrong. Give me a break. What a lousy set up. I will try to go with another company for my final move. Your customer service socks. I called to try to set up a more convenient drop off and got zero hepl

Kent W. 
Clasificación:
5.0

I'd give 10 stars if I could. Powerzone far exceeded any previous U-Haul experience I've ever had. This place was fast, friendly and even the manager was funny. Trailer worked well and was hooked up for me. Lights were checked and it was cleaned out. Fantastic service here, if I ever need a U-Haul I will certainly go out of my way to come to this facility

Carl N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Mitchell and the team at Powerzone were FANTASTIC!! I have never been to a nicer U-Haul location. I will absoltukey return here in the future. The service was perfect, fast and simple. Everything was explained to me. The truck was clean and ran well. No problems. THANK YOU

John W. 
Clasificación:
5.0

The trailer had not been cleaned out; it had some rags, rubber gloves, and some leaves and dirt left behind. However, that was not an issue and was easy to clean out before I loaded in my gear. However, the trailer was in good working order, and the team at Power Zone hooked it to my hitch and checked all connections and lights.

ROBERTFOSTER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROYALLEN A. 
Clasificación:
5.0

Nothing, everything was great and easy.

CHRISTINELOUISE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

The guy that was working doing the checking out and such was fantastic. He went above and beyond for us. We had a horrible experience at a different Uhaul and he definitely changed our view on Uhaul. He made the whole transaction fast, friendly and enjoyable

Shannon O. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINDSAYBROOKE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREYCLARK H. 
Clasificación:
1.0

When I picked the truck up it was on empty, the trailers lights didn't work, a tire came off the rim because the rim was cracked. Also the truck had trash in it, and the oil light came on the whole time. I was also told that the total would be 100, when in fact it was close to 150. I was told I received a $17 dollar discount, so it would have put the total at almost $170. The trailer that I originally reserved I was told that it wouldn't work for me so they upgraded me with out my knowledge. I wouldn't recommend this place to anyone, they were short, didn't clean the truck, and didn't make sure that the lights worked. I will never use this location again. I will also file a report with corporate first thing on Monday.

MEGANANNETTE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

This was the nicest U Haul location I've ever been too. The gentleman that helped me was so courteous and got me on my way in minutes. Superb rental!

Edwin K. 
Clasificación:
5.0

Quick drop off no issues

Janeen S. 
Clasificación:
5.0

My expectations were exceeded. I can't think of any way it could have been better.

JULIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALLDOUGLAS G. 
Clasificación:
5.0

Have a broom handy so I can sweep the truck.

Jan O. 
Clasificación:
5.0

Process is cumbersome and very time consuming using online process

Marlan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree R. 
Clasificación:
5.0

This location for pick up and the Alexandria location for drop off were awesome… Once I get used to the system, it was also… The location in Blacksburg… The first location was an absolute disaster the lock that was protecting my key was broken and we had to go to another location… They should really fix that… In any case, on balance I love the 24 seven system. Thanks.

Theodore S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
5.0

The whole experience was great. Mitchell was excellent and very helpful.

CYNTHIADON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARYCLETIS K. 
Clasificación:
4.0

I paid a deposit had to drive 27 miles to pick it up was charged an additional deposit the truck was the most uncomfortable riding rental I've ever been in

JAMESEDGAR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hla T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben W. 
Clasificación:
5.0

I was asked to use the website to check in for renting the trailer. The web site was poorly developed/presented. For example, I was to upload pictures (image) of the front and back of my Driver lic. I tried this several time picking different image formats - it never worked . this took a lot of time for 'nothing". Any time a website entry is required of a customer, the web site should work. Really if you have a web site it should be easy to use, you should provide detailed instructions for any required/recommended action a customer is to ttake on the web site. When I told the attendant of the Problem he replied - yes that always is a problem. When checking the lights after hooking up the trailer, only the 4 way flashers were check. Actually there was a problem (on my auto) with the trail lights working. Turn signals, brake and flahers worked but trail lights did not work. I fixed the problem later.

TERRYLEE H. 
Clasificación:
5.0

Great service. Very easy to work with.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emory A. 
Clasificación:
5.0

Great customer service in Christiansburg.

John M. 
Clasificación:
5.0

The cargo trailer was dropped off after hours so no personnel was present. However, the location was very convenient and on the way home after taking our child to Va Tech. Customer service at UHaul was outstanding.

Robert R. 
Clasificación:
4.0

The check in link would not let me upload a picture nor review any previous photos.

Beverly A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Duane H. 
Clasificación:
5.0

All good. Thanks.

JOSEPHHOLT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESRICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNPAUL W. 
Clasificación:
5.0

They had a friendly staff and it was an easy pick up process.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANEANTHONY C. 
Clasificación:
5.0

Employee I dealt with was quick and courteous

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed S. 
Clasificación:
3.0

Again the app was not helpful. I tried to use the app to deposit the vehicle. It did not seem to be available or an option. Luckily the person at the drop off location came over and handled it very quickly. So the experience in person was good. But the app was not up to par. And I find that odd because the app worked great for a pervious in town rental some time ago.

MICHAELPHILLIP G. 
Clasificación:
5.0

It couldn't have been better.

MARYLIEBERT F. 
Clasificación:
3.0

The website is terrible and glitchy, complete fail. I had to call several times, with very long wait times, to finally get into the rental an hour later without the equipment I ordered. I wasn't charged for it so there's that. I payed for movers as well, so just another inconvenience. Also, there's a $20 charge to let them check out for you, just take 5 mins and do it yourself, save a little when you can 🤷🏽‍♀️

Crystal S. 
Clasificación:
3.0

Just give us the keys and bye.

Dorothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMKENNETH V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVINROSS P. 
Clasificación:
5.0

Very professional service.

Donald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Florence R. 
Clasificación:
5.0

The key drop-off was clearly marked, as was where we were supposed to park.

JANEMARA M. 
Clasificación:
4.0

Ninguno

JANETELAINE J. 
Clasificación:
5.0

No further comments.

RONALD B. 
Clasificación:
5.0

issues with honoring reservations

SIDNEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINEGEORGE H. 
Clasificación:
5.0

The staff was so amazing! They made my experience pleasant and they were extremely helpful and friendly. I will definitely be rented from I-Haul again. :-)

STAYCE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIALLCHAPMAN J. 
Clasificación:
5.0

The costomer service on site was steller,and the gentalmen that was there was the best.Should be a roll model for u haul!!

Ander J. 
Clasificación:
5.0

The website was kind of a nightmare to use, it could really afford to be updated and fine-tuned.

Kinsey C. 
Clasificación:
5.0

Mitchell was a HUGE help! Everyone was very professional

Tessa W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eduardo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cooper B. 
Clasificación:
1.0

-I waited 30m to get into the uhaul truck after arriving -Give users the option to preverify things like driver's license, alternate contact, etc. There was absolutely no reason I could not do that stuff ahead of time -Pricing is extremely misleading

Yousef J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cushmeer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALDBERNARD B. 
Clasificación:
1.0

Horrible experience. It's said my reservation was guaranteed. The worst thing was not only they don't reserve my car, but shown available on app but not there actually. No one picked up the phone for half an hour. I didn't actually use the truck at all, it's said in use on my account. The next day my truck was magically returned in my account. I didn't do anything. I was charged for 20 miles using the truck. Everything is so weird

Yongce C. 
Clasificación:
3.0

Make sure your customer are aware of additional fees when they have to extend there rentals and not just apply it to their card

Dana D. 
Clasificación:
5.0

I would only ask that you continue as is, could not have had a better experience. Pickup and return together less than 15 minutes!! Staff was extremely personable and organized. Thank you Guys!!

CHARLESMCKINLEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESSMITH C. 
Clasificación:
5.0

The guy who checked us in was very friendly and professional.

Natalie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE C. 
Clasificación:
5.0

Everything was exceptionally! The service I received was top rate and the equipment was better than I expected. Well done!

Wesley C. 
Clasificación:
5.0

Easy check in and out friendly employees and easy access.

MARYETHEL K. 
No se han enviado comentarios para esta ubicación.

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