Was overcharged 30 miles with no resolution.Michael G.
Customer Reviews for Power RV Storage
(Distribuidor de U-Haul del vecindario)
Queen Creek, AZ 85142
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Stephen D.
I rented a trailer and as I started loading it one of the tires was obviously very low. I had to stop and run to a service station and fill it. I'm glad I noticed it before we got on the road, it could have been dangerous.Ralph R.
El cliente no dejó un comentario.Kendra J.
El cliente no dejó un comentario.Darrell N. | Overall Experience
Kayden was very helpful and advised what trucks he did have available and offered his full assistance to make the move as painless add possible for us.DEAN T.
Fast and efficient! Can't ask for better !!!lance B.
Top notch serviceJAMES E.
Confusion when trying to return equipment after hours. My son was noted as the driver and operated the vehicle. When I used automated app for returning, my location did not match, which then did not allow for timely return - even though equipment had been returned timely. Seems like an issue with the app - you may want to investigate for future customers.Timothy P.
Top notch service, both U Haul representatives were extremely helpful, VERY personable, and the equipment was first rate. One mile from my house, the move couldn't have gone better!!! GraciasJAMES E.
El cliente no dejó un comentario.Stevens F.
Great customer service.ZANE A.
El cliente no dejó un comentario.Juan A S.
El cliente no dejó un comentario.Ben G.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.James O.
Fast service and very friendlyKerri W.
El cliente no dejó un comentario.DANIEL N.
El cliente no dejó un comentario.DOUGLAS P.
Don't get reservations wrong. Take responsibility for when you do.should not take 45 minutes to pick up a trailer when your the only customer. Also, charge my card when you say you going to charge it and for the correct amount. Terrible experienceCORY E.
El cliente no dejó un comentario.JOSHUA D.
Power RV Storage provided us with an upgrade at no additional charge when our reserved rental became unexpectedly unavailable at the last hour! They also supplied extra blankets with no additional charge. Our truck was very clean too which normally isn't the case with U-Haul.Jill S.
El cliente no dejó un comentario.edwin A.
El cliente no dejó un comentario.DALE W.
El cliente no dejó un comentario.James W. | Overall Experience
El cliente no dejó un comentario.Kendall G.
El cliente no dejó un comentario.Leonard Z.
The truck worked great. My only complaint is the annoying warning beeper that plays when you open the door. First I thought it was the lights I left on. After shutting the engine off, insuring the lights were off, the ignition off and key removed it still continues to bing, bing, bing .... very frustrating.John G.
El cliente no dejó un comentario.Dean S.
El cliente no dejó un comentario.brian h. | Overall Experience
Working with good and honest staff is always appreciated. I have previously rented equipment from the Power RV Storage location and have never experienced the level of professionalism I have experienced on a consistent basis. Thank you for your outstanding service.RAMON L.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.David P.
When a reservation is made for a specific location weeks in advance, the equipment should be at that location.James O.
Very prompt and helpful serviceFred B.
El cliente no dejó un comentario.Katherine S.
I was a PLEASURE doing business with Power RV Storage!!Deborah P. | Overall Experience
This is an AWESOME location! Highly recommended! Staff is the best!BRIAN O.
El cliente no dejó un comentario.Brenda M.
Nothing reallyRichard U.
El cliente no dejó un comentario.Geoffrey M.
Make various sized trucks more accessible at locations closerDouglas C.
El cliente no dejó un comentario.Steve L.
All goodTom G.
I've went here twice for various services and both times the people helping me were amazing. Very patient, very helpful with answering questions, very knowledgeable. I was very impressed with my transaction. We rented a trailer for the weekend to do some yardwork and she went out there and hooked up the trailer like a pro.Chris P.
El cliente no dejó un comentario.randal A.
I have to rent a trailer fairly frequently and have used this location a number of times. It is always a great place!Brian O.
El cliente no dejó un comentario.LISA F.
Not much. I like your location and use it when I rent a truck, locally.Dane W.
Excellent service. We rented the 26 foot moving truck. The truck was clean, had a full tank of gas and all equipment need for the move. Definitely recommend this U-Haul location.Michael T.
El cliente no dejó un comentario.Robert K.
East process and good experience.Steve K.
Front end of truck floats very badly.PIETER D.
The NA's are due to afterhours drop off which is very convient.Steven H.
The U-Haul representative was very pleasant to talk with. She help me finish my online application and also hitched the trailer up for me.Philip L.
Great employees who were both friendly & helpful!lionel L.
El cliente no dejó un comentario.Joulhiana B.
Charged me for moving blankets when I didn't ask or use any. However, they refunded my money after I sent an emailChris A.
Mobile pickup did not work- internet service was poor so I couldn't get into my account. The truck had dirt and other trash in it still.Elieser R.
El cliente no dejó un comentario.Matthew R.
When I rented the truck, I was not notified the location would be closed and I needed to use my mobile phone to complete the checkout option. I almost left to look for another truck. There was no signage at the location providing basic instructions for after hour rentals. Once I figured out where to get started, the process was fairly smooth.Doug V.
El cliente no dejó un comentario.Christine G.
Warn customers if they are going to do a drop off, they'll have to navigate the rental drop off procedures which will take a while to complete. It involves uploading pictures verifying mileage, gas tank level, cleanliness, and vehicle damage. I didn't watch the video! Surprised on how long it took me.richard E.
I picked up the uhaul on Saturday to bring a couch to 37th Street and McDowell in Phoenix. The trip is less than 75 miles round trip. I was charged for 142 miles. The telling issue is the attendant shared that he checked in the vehicle on Monday, that there was less than 1/2 tank of gas. I filled the truck less than 1 mile from their location, so how was over a half tank of gas burned. This has been a terrible experience and I'll be reporting this incident. I'll never use Uhaul again unless this is made right.Frank G.
Very professional very kind people in very patient thank you so muchJOHN M.
El cliente no dejó un comentario.DANIEL O.
El cliente no dejó un comentario.Richard F.
Brandy is a horrible U Haul employee and person. She was unprofessional and rude for no reason.James D.
Customer Service was excellent!!gerardo M.
Include truck cleanup in price so it's not a surprise when turning in truck OR let renter know is expected to avoid extra charge. I saw no instructions unless it was buried in the fine print.Eric K.
El cliente no dejó un comentario.Angella Z.
Very friendly staffChristopher W.
El cliente no dejó un comentario.Jose D.
Honest and friendlyJOHN Y.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Heather W.
Ryan provided such excellent customer Service! It's the little things that mean the most...from putting in my own hitch on my truck to wanting to make sure I didn't have to touch a thing when it was so hot outside. He was a gentleman and so thoughtful!!! Thank you Ryan. I'll always come back to this location to rent. Take care!caroline M.
El cliente no dejó un comentario.robert C.
El cliente no dejó un comentario.Curtis C.
El cliente no dejó un comentario.David M.
Good show troopsKit E.
Great Service! Great People!Jarrett M.
El cliente no dejó un comentario.srikanth P.
El cliente no dejó un comentario.Cassandra A.
El cliente no dejó un comentario.Michelle G.
The movers I got through U-Haul were the worst ever, they damaged my furniture and both of my homes. Not to mention when I was called regarding the men, I asked how much experience they had and I was told 10 years. I'm not sure about that but what I am sure of is that when you are sending movers that are deaf and can't talk, you should give me the option to see if I think I will be able to properly communicate with them to get the job done. The 2 men that were sent were nearly impossible to communicate with, they wanted me to text them everything, honestly that is impossible when you are moving. They took items to the wrong rooms, did not load the truck the way we wanted it and it took us several more hours to move since we could not talk to each other. Lesson learned, hire a moving company if you want movers and don't go through U-Haul.Chris B.
The location was a little out of my way but I needed the trailer. The young lady working there was friendly and the location was easy to get in to and out of.David M.
Great customer service! Friendly staff.Daniel N.
El cliente no dejó un comentario.Steve M.
The facility was not open on Sunday they allowed me to return itgwin H.
El cliente no dejó un comentario.MIGUEL A.
El cliente no dejó un comentario.BRIAN O.
El cliente no dejó un comentario.Donna H.
Brenda was amazing with her customer service.Stuart H.
El cliente no dejó un comentario.Xuong W.
Fantastic service. The trailer has a small hole in the roof which caused my mattress to get wetRICHARD M.
El cliente no dejó un comentario.Preston M.
The trailer we got was filthy and made our furniture dirty!! I have never had that happen at any other location.Natalie G.
El cliente no dejó un comentario.ken S.
reserved a 26' truck was called and basically told that I can have a 20' truck take it or leave it. And then I had to go to a different location than I originally had reserved my truck just to pick up a truck.micheal M.
Ive rented from this place a few times and Ill be back - 4 sure!!ALEX B.
El cliente no dejó un comentario.Jennifer M.
El cliente no dejó un comentario.Douglas D.
El cliente no dejó un comentario.Grant W.
Servicios adicionales en esta ubicación
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