Comentarios del cliente para Poulsbo Mercantile

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Poulsbo Mercantile

Grado total:

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Marc D. en

Grado:

El cliente no dejó un comentario.

Peter R. en

Grado:

The onsite staff made the event a pleasure. Thank you to both!

Ann-Margaret W. en

Grado:

Very convenient location, nice staff, easy check out and return.

Joseph L. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

The online checkout process is extremely cumbersome. Not all required information is provided when making the reservation so I had to wait for the store to open in order to get the vehicle. Additionally I was charged for insurance even though I declined it at least 4 times online.

Sean K. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

El cliente no dejó un comentario.

Charlene P. en

Grado:

We were not told in advance that we needed to check in online the people in charge of rentals were not on site when we got there we had to make two trips out to pick up the van .

Glen M. en

Grado:

Very helpful person at desk, vehicle was spotless and worked great. Thanks!

John T. L. en

Grado:

Very helpful and pleasant staff.

Benson C. en

Grado:

Not much!

Dennis F. en

Grado:

El cliente no dejó un comentario.

Matthew M. en

Grado:

I was able to do EVERTHING from my phone. This was a lifesaver, as I was 10 minutes late for pickup and the store that hosts the U-Hual rental was closed. The uhaul mobile site walked me through everthing. I had issues getting my phone to allow uhual.com to see my location, and reading the user agreements caused some difficulty. Reloading the pages and being persistant eventually worked and I was able to do everything I needed on the timeline that worked for me. WOOT

Samantha D. en

Grado:

El cliente no dejó un comentario.

Tom B. en

Grado:

El cliente no dejó un comentario.

Marc D. en

Grado:

El cliente no dejó un comentario.

Andrea F. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

Very pleasant and friendly. Enjoyable experience. Will definitely use again.

crystal N. en

Grado:

stellar customer service. friendly staff offered an easy to use service that had made a stressful time of moving worry-free. thank you ladies for being the back bone of this transistion without your service our experience of moving would have been impossible.

Neal B. en

Grado:

El cliente no dejó un comentario.

Peter R. en

Grado:

Thanks very much to the onsite team who assisted me with reservations, vehicle check-out and check-in. They were all very kind and helpful.

John R. en

Grado:

Waited an hour to rent the vehicle, staff was not trained in the rental system, Vehicle had roaches, I had to clean vehicle before loading my things into vehicle. Not happy with my rental experience and am a regular Uhaul customer.

Andrea F. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

christine L. en

Grado:

nothing

Paula S. en

Grado:

El cliente no dejó un comentario.

Benson C. en

Grado:

Nothing! Excellent service with a smile :)

Margo R. en

Grado:

El cliente no dejó un comentario.

Benson C. en

Grado:

Nothing! Excellent service.

Benson C. en

Grado:

El cliente no dejó un comentario.

KAREN O. en

Grado:

El cliente no dejó un comentario.

Lyn P. en

Grado:

El cliente no dejó un comentario.

Michell T. en

Grado:

I appreciate the call on Friday afternoon to let me know that the van had been delivered on time. Friendly, professional service. I would definitely use Poulsbo Mercantile again!!

martha E. en

Grado:

Clean inside windshield better. The streaks driving into the sun were distracting!

lisa D. en

Grado:

Andrea at Poulsbo Mercantile rents out the U-Haul and is warm and professional. The truck was great - easier to drive than I expected. Thanks!

martha E. en

Grado:

El cliente no dejó un comentario.

cristina E. en

Grado:

I was very unhappy with my experience yesterday. I had issues with being able to book the van online, when I called to book the operator I spoke to was very, very nice but the computer wasn’t working and it took almost 30 minutes to reserve the van. Then the scheduler gave us a pick up location and when we got there they said that their computer was down and that the person who deals with the U-Hauls was out of town so they couldn’t rent it out. When we called U-Haul again we were hung up on after being on hold for 8 minutes. We had to call back again. We finally got the van which I appreciate but the whole thing put us very behind for the day.

mike S. en

Grado:

The ladies were very friendly and helpful. Will use again as needed.

George R. en

Grado:

El cliente no dejó un comentario.

Nathan A. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

Neal B. en

Grado:

El cliente no dejó un comentario.

Marc D. en

Grado:

El cliente no dejó un comentario.

LEE A. en

Grado:

Cargo van was perfect for hauling house hold items. And it was super easy to drive.

Paige S. en

Grado:

I had such a great experience and want to thank the Poulsbo Mercantile for coming in before opening just so I could check out the van. I was trying to get a jump on the limited daylight and they were kind to arrive at 7 am vs making me wait until they open at 10. I hope that they will be able to get the self-check in activated soon as it will make it easier for them and future uhaul customers. The price was great and I was very happy with the experience. Thank you!

Dawna A. en

Grado:

Fast and efficient when picking up the U-Haul and dropping it off. The staff was very pleasant, helpful and nice. I would use them again!

Kimberly S. en

Grado:

El cliente no dejó un comentario.

Victor R. en

Grado:

I can't think of anything that may need improving.

Lenore C. en

Grado:

The van we rented was clean and the staff was super friendly a wonderful experience overall!

Paul D. en

Grado:

El cliente no dejó un comentario.

Nancy H. en

Grado:

Our experience went well. It took awhile to do the paperwork, but that's to be expected. The person who helped us was very nice and friendly and the cargo van was easy to drive.

Paul S. en

Grado:

El cliente no dejó un comentario.

Carol B. en

Grado:

Renting the van was easy and I was treated very well. The cargo van was super and made my move fast and easy. Thank you to Poulsbo Merchantile for a great customer service.

Andrea F. en

Grado:

El cliente no dejó un comentario.

Andrea F. en

Grado:

El cliente no dejó un comentario.

Alex H. en

Grado:

Friendly and knowledgeable staff. Always a pleasure renting from this location.

ron T. en

Grado:

Really nice people. Also enjoyed shopping a bit in the antique/used books store.

Mary C. en

Grado:

Wonderful attention and customer service. Thank you!

Arthur M. en

Grado:

El cliente no dejó un comentario.

Rick D. en

Grado:

None, great friendly customer service!

William H. en

Grado:

El cliente no dejó un comentario.

JOSEPH B. en

Grado:

El cliente no dejó un comentario.

Alex C. en

Grado:

El cliente no dejó un comentario.

Jim C. en

Grado:

El cliente no dejó un comentario.

Andrea F. en

Grado:

El cliente no dejó un comentario.

Heidi O. en

Grado:

Excellent customer service in every way. I will rent from them again!

christine L. en

Grado:

Nothing it was an easy experience and not time consuming, which I so appreciate!

Carol B. en

Grado:

The van was exactly what I needed and everyone was extremely helpful and very nice. Great customer service!!

lissa W. en

Grado:

El cliente no dejó un comentario.

kris L. en

Grado:

I think Uhaul needs to lower it's mileage rates and demand insurance if we have full coverage insurance

Scott B. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

El cliente no dejó un comentario.

scott V. en

Grado:

El cliente no dejó un comentario.

karen K. en

Grado:

Nothing...everything was terrific!

Barbara P. en

Grado:

The clerk had trouble with the computer and it took longer to check out the vehicle than it did for us to move what we had. Other than that, the van is new and very nice.

Marleigh A. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

The lady running this operation went out of her way to accommodate my unanticipated need for a longer rental, calling the next customer and making alternative arrangements for him.

julie S. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Staff did a wonderful job in explaining and processing my Rental.