Customer Reviews for Postman Plus
(U-Haul Neighborhood Dealer)

705 reviews

4132 E Joppa Rd Ste 110   Perry Hall, MD 21236
(Located in the Festival at Perry Hall shopping center)

(410) 256-3428

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10:30 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(410) 256-3428

4132 E Joppa Rd Ste 110
Perry Hall, MD 21236
(Located in the Festival at Perry Hall shopping center)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10:30 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Location was excellent! Great staff!

SHARON G. 
Rating:
1.0

I was charged for miles I did not drive, I was charged for 26 miles. The location from the uhaul to my address is less than 6 miles. This location has bad customer service and has continually excessively over charged African American customers. I will be following a complaint wit the better business bureau. I will be contacting customer services regarding these charges.

Andre S. 
Rating:
5.0

Customer did not leave a comment.

Kelsy I. 
Rating:
5.0

Muy bien Gracias

WALTER E. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN D. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Nothing, this was one of the easiest moving processes I ever had! Great truck, great people, great process!

TINAMARIE F. 
Rating:
5.0

Flawless rental. Will use Postman Plus for my rental needs again!

Veronica H. 
Rating:
5.0

Customer did not leave a comment.

JOHN I. 
Rating:
5.0

Customer did not leave a comment.

SEAN M. 
Rating:
5.0

N/A

Dennis J. 
Rating:
5.0

Customer did not leave a comment.

MARVIN H. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA M. 
Rating:
5.0

I don't think you can improve I always rent from this location and always receive outstanding service!

MARK S. 
Rating:
5.0

Customer service was exceptional

ISAAC J. 
Rating:
5.0

Great staff at Postman Plus - pick up and drop off were quick and courteous. I'll be back to Postman Plus if I decide to rent from U-haul again.

ALAN S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Just continue with the excellent service. Jolie and Sharon were very, very helpful with guidance thru the procedure. Am an old man with no experience with all the latest modern technology, i.e smart phones etc. Thanks again to both of these ladies for all their help

WALTER S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
3.0

Wasn't happy that I spent $107 on this Service when it said the cost was for $19.99 plus tax.....

MONTE R. 
Rating:
1.0

They charged me extra extra money even i had fuelled the gas in the truck... i think thats how they make the money may be... i dont like to recommend there to anyone ...

SIMON G. 
Rating:
5.0

Customer did not leave a comment.

Peter R. 
Rating:
5.0

Customer did not leave a comment.

GREGORY O. 
Rating:
5.0

The check in process was an absolute pain in the ass

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
3.0

Customer did not leave a comment.

Franklin S. 
Rating:
5.0

nothing. The people are Postman Plus Perry Hall were wonderful

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

Funny, friendly staff. We had a big laugh!

KALVIN W. 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE P. 
Rating:
5.0

Always pleasant and helpful

KIMBERLY S. 
Rating:
1.0

Customer did not leave a comment.

COURTNEY J. 
Rating:
4.0

Customer did not leave a comment.

MARIA R. 
Rating:
5.0

I would highly recommend. Great customer service.

AMY Y. 
Rating:
5.0

Customer did not leave a comment.

Dmitry K. 
Rating:
4.0

Great customer service at this location

LEONARD B. 
Rating:
4.0

Customer did not leave a comment.

Sheri S. 
Rating:
5.0

The ladies at the Postman Plus location were very nice and kind. I hope all locations have the same staff.

SHERWIN ALFIE T. 
Rating:
5.0

Customer did not leave a comment.

OSE E. 
Rating:
5.0

Customer did not leave a comment.

GEORGE T. 
Rating:
5.0

Inside of vehicle was clean but the bed of the truck was muddy.

KATHERINE P. 
Rating:
5.0

I always get good service from Postman Plus/Uhaul

RILEY B F. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN M. 
Rating:
5.0

Customer did not leave a comment.

Lee S. 
Rating:
4.0

They forgot to include the requested hand cart with the truck

michael F. 
Rating:
5.0

All went well, the staff was very accommodating and flexible while being able handle my changing date and time requests.

Russell L. 
Rating:
4.0

Quick check in and drop off; staff curteious

Ronald L. 
Rating:
1.0

First the manager didn't have a mask on in the store then she estimated my return mileage she didn't check me in until they was closed i came back at 6:45pm before they closed and i was over charged i will never go back to her store again

Conswella M. 
Rating:
1.0

Customer did not leave a comment.

Phil T. 
Rating:
5.0

Fast service and self checkout and check in was fast.

Lawrence L. 
Rating:
5.0

Nothing to improve here. The personable, knowledgeable staff were excellent. Could not have had a better experience!! Have already recommended to family & friends!

John A. 
Rating:
5.0

Convenient over the phone scheduling, availability of truck and courteous customer service at pick up location. Thanks.

KENDRA P. 
Rating:
4.0

I have no issue with Postman Plus. The issue I have is it took 1 HOUR to confirm our pickup and get the code to the lock box. One hour of a 4 hour window, so then we only had 3 to complete our move. Uhaul had to call THREE different family and friends to confirm they could call them if we were back late - further delaying our start. Never did I think two 30-something adults would have to have their mothers called on a Saturday morning so we could rent a van for a few hours. I'd rather buy a truck than rent another Uhaul.

Kelli B. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

miriam J. 
Rating:
5.0

They were extremely helpful

Taevaun X. 
Rating:
5.0

All 3 women I met here were helpful, efficient and very friendly. I'd definitely use this location again.

WILLAM S. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
Rating:
4.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

WAYNE R. 
Rating:
5.0

No need to improve, very nice and friendly

MARGARET L. 
Rating:
5.0

The previous renter left a lot of dog hair in the truck bed. I swept it out before loading.

WILLIAM H. 
Rating:
5.0

great service, clean truck!

JOHN K. 
Rating:
4.0

Nothing everything was fine

ROBERT H. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth W. 
Rating:
5.0

Everything went very smoothly. Woman who helped us was very nice. I'd use this location again.

Rod M. 
Rating:
4.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

great service

VICKY K. 
Rating:
5.0

It was very easy and pleasant

Ivica M. 
Rating:
5.0

The online pickup AND drop-off was not working. Was told system was down at pickup and when I dropped off the key, the link for after-hours drop-off was also down.

George W. 
Rating:
5.0

Customer did not leave a comment.

Janese D. 
Rating:
5.0

Make it known that the Dropbox is around the back and not at the main entrance.

Alexandra H. 
Rating:
4.0

Customer did not leave a comment.

Jessica J. 
Rating:
3.0

Truck was dirty, I had reserved a truck but it took almost 20 minutes to complete the transaction. Person was unable twice to take picture of my license. Told me it would be $20.00 if I returned it late but if you use the app it wouldn't ok we'll waive that. Huh?

Eugene G. 
Rating:
5.0

Customer did not leave a comment.

BASHIR I. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

Caitlyn A. 
Rating:
4.0

i signed out the vehicle paperwork and guage read full yet it took 6.339 gallons to fill trip took @28 miles so over 4 miles per gallon seems steep.when questioned the pre-trip acceptance was stated as reason to accept the discrepancy. so, no resolution sorry sad

thomas I. 
Rating:
5.0

Customer did not leave a comment.

Cameron M. 
Rating:
5.0

N/A

Jen H. 
Rating:
5.0

You don't have to do anything. You have a great service.

Ricardo M. 
Rating:
5.0

Customer did not leave a comment.

tien N. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM I. 
Rating:
4.0

Customer did not leave a comment.

Melange S. 
Rating:
5.0

Pre registration great. in and out. just had a few problems getting last page to work.

Karen R. 
Rating:
5.0

The rep was great

TRACY R. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline L. 
Rating:
5.0

Customer did not leave a comment.

Bernadette L. 
Rating:
5.0

Customer did not leave a comment.

PAUL K. 
Rating:
5.0

Customer did not leave a comment.

TONY I. 
Rating:
5.0

Nothing service is excellent

FREDERICK A. 
Rating:
4.0

Customer did not leave a comment.

Tyrone C. 
Rating:
5.0

Customer did not leave a comment.

Ruth E. 
Rating:
4.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

Jermaine R. 
Rating:
5.0

Customer did not leave a comment.

David W. 
No reviews have been submitted for this location.

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