Customer Reviews for Postman Plus
(U-Haul Neighborhood Dealer)

748 comentarios

4132 E Joppa Rd Ste 110   Perry Hall, MD 21236
(Located in the Festival at Perry Hall shopping center)

(410) 256-3428

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sábado
    10:30 a. m. - 3 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 9:30 a. m. - 12:30 p. m.
  • 12/25/2022 - 12/26/2022: cerrado
  • 1/1/2023 - 1/2/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(410) 256-3428

4132 E Joppa Rd Ste 110
Perry Hall, MD 21236
(Located in the Festival at Perry Hall shopping center)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sábado
    10:30 a. m. - 3 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 9:30 a. m. - 12:30 p. m.
  • 12/25/2022 - 12/26/2022: cerrado
  • 1/1/2023 - 1/2/2023: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

When someone picks up the vehicle, always emphasize that picture be taken before they move d vehicle to avoid any argumet wen the vehicle is brought back especially in the isssue of fuel. Thank u.

Lolade J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon G. 
Clasificación:
5.0

Excellent! Very pleased! Will rent again! Pls send me coupons if possible.

Kenya T. 
Clasificación:
5.0

Highly! This was the easiest rental I have ever done!

JEFFREY M. 
Clasificación:
4.0

U-haul itself... the staff had problems closing my account and give me credit for equipment I didn't receive. The U-haul website was not helpful to the staff at all. Very frustrating for me and them.

Raul B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Monique J. 
Clasificación:
5.0

Staff were excellent

david M. 
Clasificación:
5.0

Nice service

BHIM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

dinesh K. 
Clasificación:
5.0

The bar was set high. No need for improvement.

Ray R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrice F. 
Clasificación:
5.0

I didn't understand the cleaning question on the mobile drop off check in and did not answer correctly, resulting in a $25 cleaning fee that I didn't think was fair. I commented about that on the mobile check on the invoice screen and when I received the contract receipt it seems it had been taken care of without me having to call. Thank you! Great customer service and good quality / good working vehicle.

Ginger G. 
Clasificación:
5.0

Very easy process

Penny C. 
Clasificación:
4.0

everything is good

SUMAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED G. 
Clasificación:
5.0

Your website was very slow or not working for some time.

budri A. 
Clasificación:
5.0

The particular uhaul I drove has AC problems. AC was blowing and can feel cold air but it's all coming out the bottom of dash, the AC control doesn't do anything. Everything else was good. 

Robertson D. 
Clasificación:
4.0

I didn't run into any issues Infact, the whole process seams very streamlined and seamless. At a whim, i needed a truck to load belonging and in merely under 30 minutes i was able to get one. Gracias.

Christopher C. 
Clasificación:
5.0

Postman Plus was a great selection for my U-Haul pick up....it was not the closest U-Haul location, but I selected it based on the positive reviews and was not disappointed. The pick-up and return was easy and the staff helpful and thorough. The vehicle was in good working order too. I'd highly recommend Postman Plus for future U-Haul needs.

Craig G. 
Clasificación:
5.0

meh … maybe a bit faster checkout? but hey, I'm “reaching.” And a bit more “U-Haul” signage out front. That's it!

Phil D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Royce Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ambrose J. 
Clasificación:
3.0

Need better drop off instructions on app.

Kyle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G. 
Clasificación:
5.0

Keep up the good work.

John I. 
Clasificación:
5.0

Katie and the rest of the staff are highly knowledgeable and expedite the rental transaction flawlessly. GREAT representatives for the U-Haul Corporation !

John I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JHABIR T. 
Clasificación:
4.0

pick up was smooth and easy.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon G. 
Clasificación:
5.0

Link truck size to location in reservation system.

GLEN S. 
Clasificación:
5.0

Staff were great….professional and super helpful. Truck ran great and provided exactly what was needed.

thomas K. 
Clasificación:
5.0

Not a thing…Katie is friendly and highly efficient at processing the Uhaul transaction. Uhaul is very fortunate to have this franchise location

John I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BHAGAWAN B. 
Clasificación:
5.0

Great location. Easy check-out and return. Very nice and informative staff. Great customer service.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DASHAWN T. 
Clasificación:
5.0

Nothing that I can think of.

JEANETTE C. 
Clasificación:
3.0

The app to use is glitchy and kept not working

Ashley J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANITA R. 
Clasificación:
5.0

Nothing. Staff was friendly and professional. I was finished very quickly.

STEPHEN S. 
Clasificación:
5.0

I love Katie!! She is amazing !

CHRISTINE H. 
Clasificación:
5.0

Easy and efficient, couldn't have asked for a smoother process

Joseph G. 
Clasificación:
5.0

The tank was not full. I had to put an additional $14.30 to return it full. I drove 14 miles. I couldn't have used over 4 gallons of gas to go 14 miles!

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

Staff at Postman Plus was helpful and friendly. Would definitely chose this location again in the future.

KELLY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsy I. 
Clasificación:
5.0

Muy bien Gracias

WALTER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

Nothing, this was one of the easiest moving processes I ever had! Great truck, great people, great process!

TINAMARIE F. 
Clasificación:
5.0

Flawless rental. Will use Postman Plus for my rental needs again!

Veronica H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN I. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
5.0

N/C

Dennis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA M. 
Clasificación:
5.0

I don't think you can improve I always rent from this location and always receive outstanding service!

MARK S. 
Clasificación:
5.0

Customer service was exceptional

ISAAC J. 
Clasificación:
5.0

Great staff at Postman Plus - pick up and drop off were quick and courteous. I'll be back to Postman Plus if I decide to rent from U-haul again.

ALAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

Just continue with the excellent service. Jolie and Sharon were very, very helpful with guidance thru the procedure. Am an old man with no experience with all the latest modern technology, i.e smart phones etc. Thanks again to both of these ladies for all their help

WALTER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
3.0

Wasn't happy that I spent $107 on this Service when it said the cost was for $19.99 plus tax.....

MONTE R. 
Clasificación:
1.0

They charged me extra extra money even i had fuelled the gas in the truck... i think thats how they make the money may be... i dont like to recommend there to anyone ...

SIMON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY O. 
Clasificación:
5.0

The check in process was an absolute pain in the ass

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Franklin S. 
Clasificación:
5.0

nothing. The people are Postman Plus Perry Hall were wonderful

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

Funny, friendly staff. We had a big laugh!

KALVIN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE P. 
Clasificación:
5.0

Always pleasant and helpful

KIMBERLY S. 
Clasificación:
1.0

El cliente no dejó un comentario.

COURTNEY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIA R. 
Clasificación:
5.0

I would highly recommend. Great customer service.

AMY Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dmitry K. 
Clasificación:
4.0

Great customer service at this location

LEONARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheri S. 
Clasificación:
5.0

The ladies at the Postman Plus location were very nice and kind. I hope all locations have the same staff.

SHERWIN ALFIE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE T. 
Clasificación:
5.0

Inside of vehicle was clean but the bed of the truck was muddy.

KATHERINE P. 
Clasificación:
5.0

I always get good service from Postman Plus/Uhaul

RILEY B F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee S. 
Clasificación:
4.0

They forgot to include the requested hand cart with the truck

michael F. 
Clasificación:
5.0

All went well, the staff was very accommodating and flexible while being able handle my changing date and time requests.

Russell L. 
Clasificación:
4.0

Quick check in and drop off; staff curteious

Ronald L. 
Clasificación:
1.0

First the manager didn't have a mask on in the store then she estimated my return mileage she didn't check me in until they was closed i came back at 6:45pm before they closed and i was over charged i will never go back to her store again

Conswella M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Phil T. 
Clasificación:
5.0

Fast service and self checkout and check in was fast.

Lawrence L. 
Clasificación:
5.0

Nothing to improve here. The personable, knowledgeable staff were excellent. Could not have had a better experience!! Have already recommended to family & friends!

John A. 
Clasificación:
5.0

Convenient over the phone scheduling, availability of truck and courteous customer service at pick up location. Thanks.

KENDRA P. 
Clasificación:
4.0

I have no issue with Postman Plus. The issue I have is it took 1 HOUR to confirm our pickup and get the code to the lock box. One hour of a 4 hour window, so then we only had 3 to complete our move. Uhaul had to call THREE different family and friends to confirm they could call them if we were back late - further delaying our start. Never did I think two 30-something adults would have to have their mothers called on a Saturday morning so we could rent a van for a few hours. I'd rather buy a truck than rent another Uhaul.

Kelli B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S. 
No se han enviado comentarios para esta ubicación.

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