Comentarios de los clientes para Postal Xpress Mail

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Postal Xpress Mail

Clasificación general:

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april J.
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El cliente no dejó un comentario.

Sembu K.
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Customer at the drop off location was helpful in explaining to a very bad customer service representative on my plight on how bad I was being treated. I will never in my life advice anyone in renting uhaul truck for out of State move. The Uhaul Customer service was complete BS and the whole system was a mess from the moment I started my reservation. I'll advise people to save money and call on movers company in helping you get your household stuffs from our home/house to your final destination with ease and less stress. Don't ever fall for uhaul tricks!!!! Wish I had the opportunity to replay and denounce the out of state move thing forever with uhaul.

Carl T.
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El cliente no dejó un comentario.

tushiba G.
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Please keep the trunks clean. Thank you

Sandra A.
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El cliente no dejó un comentario.

Nathan E.
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They did not give me the appliance dolly nor the furniture pads I ordered and paid for. Unhelpful to resolve problems

Clifford C.
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There Was an issue with link thru phone and staff was very patient with me. They assured me everything would be fine after reviewing the returned truck.

Kelly J.
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El cliente no dejó un comentario.

JAMES B.
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El cliente no dejó un comentario.

Bradford H.
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El cliente no dejó un comentario.

DAVID B.
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If uhaul is offered at a certain location all employees should know how to deal with them. Took me 2 hours to get a truck and only 1.5 hours to load, unload and return. Was very inconvenient and frustrating. Had to pay the movers extra for their wait. THANKS A LOT POSTAL EXPRESS, you suck. Lilly, you were absolutely NO help!!

Natalie D.
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the location had a different name and thus it was harder to find, and there was no key drop off box.

Candace C.
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The counter guy had no idea about the new online system. He insisted I was there to return my truck when I walked in with the screen that says "get the key". Then did the same thing when I returned it. Forced me to show him a receipt and then forward to his email before i could leave the store. It ended up taking double the amount of time it should have.

nutan B.
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El cliente no dejó un comentario.

Mark E.
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No signage, it's a postal/copy place, didn't know login for the uhaul system, didn't understand I had a reservation and appointment. Didn't know how to complete the rental process. Rented me a truck with a dolly in the back, I didn't need or ret a dolly.

alex C.
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El cliente no dejó un comentario.

Mike B.
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Location: Post Xpress Katy TX No assistance hooking up trailer No assistance with verifying trailer was properly hooked up or trailer lights were functioning. Did not have my furniture dolly

Brian M.
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My contract was not closed out in a timely manner. I am not sure this is the location for true UHual service.

Brittany L.
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It seemed like they never rented a uhaul to anyone ever.

Marilene C.
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I called this location before I left Florida, to know if I can drop off the equipment after hours, the guy said yes just leave it in front of the store. I dropped off the equipment Saturday night March 18, 2017. They are closed on Sunday, I called Monday morning as soon as they open to check if everything is ok, His name sounds Emthicar, he said I need to come and sign the receipt at their FM 259 location. I called the location spoke to Donald, I asked if he can just send it to me by email and resend it back to them, he said ok and he will email it to me. I did not receive anything, So I called him back the following day to advise, he then said the 3038 N Fry location owner Edgar will take care of it. I called the Fry location again, the same guy that I spoke Monday told me, he will not be in until noon, I told him I will be working by then I left my telephone number and requested to call or text me. No response. These people doesn't seem to know how take care of their clients.

Rosaura P.
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This location was close and convienent to our drop off point. They were also very friendly and helpful. We would also recommend this location to others.

Susan F.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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