Gave me one price and ended up paying over $200.00 for 2 hours way over priced, will never rent again when you paint $29 a day on your trucks and charge $100.00 an hour, that is false advertising. very miss leading.ROBERTO M.
Customer Reviews for Postal World
(Distribuidor de U-Haul del vecindario)
El Paso, TX 79936
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 11 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Andrew G.
El cliente no dejó un comentario.ARTHUR G.
Got charged for two days and only used for one day ! Lady argued with me telling me I was late to drop off by 50 min and would be charged an entire day even when I told her I thought I could drop off anytime when finished like all the other uhaul locations! Lots of attitude, Worst experience I have ever experienced while renting a uhaulCRYSTAL A.
Quick and easyAmanda R.
El cliente no dejó un comentario.Alex A.
The store did not open at the time stated on the door and I lost time because of that. Very unprofessional.CLAUDIA YVETTE M.
El cliente no dejó un comentario.MARCELA H.
Better customer service Fix your appAmaya H.
Claudio was really rude and unprofessional. I had experienced the worst service with uhaul on Saturday June 26th was the day the truck was supposed to be rented but the dealer on Montana said they could't wait for me because they closed at 5:30 and uhaul customer service said 6pm, so they left the keys in the lock box which we were never able to open, we spoke to 3 representatives that kept transferring me over and over and spent 3 hrs on the phone and the last representative was a more helpful she gave us 3 different passwords but none worked so i was transferred again and was told i would receive a call back so the dealer can open the lock and give me the keys but I never received a phone call, then i get another truck scheduled with the worst dealer Claudio on Pellicano, whom cussed out my husband when he told him he was being rude and unprofessional. This has been the worst service ever because it delayed my move and ended costing me more money and a waste of time.ANGELINA G.
It was a great easy return.donald C.
El cliente no dejó un comentario.CHRISTOPHER L.
El cliente no dejó un comentario.JULIO M.
I showed up at 1000am and Location didn't open till after 1030am. Didn't get my rental till 1047am. Truck was dirty outside and inside.ROBERTO A.
El cliente no dejó un comentario.TRACEY S.
El cliente no dejó un comentario.Jose R.
Mr. Claude Z. Is the man to go to when you need to rent a moving truck etc. Caring, very knowledgeable, professional!!! Who took care of my daughter when she was in need of help in finding the best size truck to use and price range. He also informs us how all the fees work and the information she needs to know. Unlike other places where you have to ask the right questions and ask for paperwork. Best way to go to In town!!! Postal World 11985 Pellicano Dr Ste G El Paso, TX 79936KEITH N.
Truck Pick up appointment was 10 am, Office did not open until 10:25 am. I arrived at 9:40 and waited along two other customers.OSWALDO G.
El cliente no dejó un comentario.GABRIELA S.
Not a good experience when the truck that was rented was dirty inside the cab and inside the bed of the truck. Spoke to the customer service representative at the location and no deduction was made on the rental after I cleaned it up after picking it up after hours.Jeremy V.
They charged me to use the dollie but they put one in the truck I rentedChristina B.
Excellent service. The best service I've ever had renting trucks. GraciasDaniel R.
El cliente no dejó un comentario.THELIA T.
Great help and great service. Friendly and courteous.TERESA W.
Awesome customer service will definitely use this location againManuel M.
Awesome customer service will definitely be back ????michelle M.
El cliente no dejó un comentario.JUAN C.
Very friendly and fast customer service. Would highly recommend!JON L.
El cliente no dejó un comentario.Annabell R.
I have used uhaul many times and never had a problem. This location was closed upon arrival for my pickup at 10:00 and I waited 45 minutes for someone to show up. They were suppose to open at 10:00 mind you. The truck was not clean or well kept.Hunter H.
The whole process was wrong. I was charged like 80 miles when I used it for maybe 15. It took days and I only got one follow up. I never found out what the resolution was in the end until I got an email with my receipt Over all it was a very bad experience. I regret going to this location.David N.
Great customer service... will definitely be back!!!SUIZETTE M. Z.
El cliente no dejó un comentario.Higinio M.
This is a ups store with u haul trucks. Gentlemen was busy working with others. Next time I'll go to a u haul store. Nothing against the gentlemen at the store. It's just he had more to do then rent trucksjose G.
El cliente no dejó un comentario.RYAN E.
El cliente no dejó un comentario.ANTONIO S.
Continue with the great customer service!rebecca W.
Be on time for scheduled appointment. Attendant was one hour late. The truck was extremely dirty with a strong odor of cat urine. Attendant was notified via phone call. Nothing was done about it. He just said he would notify uhaul. I had to wash the truck in order to use itJezabel O.
El cliente no dejó un comentario.IVAN B.
The Saturday schedule says that they open at 10 am and it was almost 11 am and it was closed and it does not have a phone number written down outside at the door to mark and know what happens. It was very uncomfortable and there was another person waiting in his truck for them to open.Maria R.
Excellent service!JAmes P.
I would make sure there is clear communication between the store and uhaul because I was charged for two additional days even when I returned the vehicle same day.Xavier P.
I tried turning in the truck through the website, but I couldn't get past the location question. I notified the office manager with texts and pictures of dashboard.Miguel C.
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.leon A.
Friendly and knowledgeable serviceMarivel C.