Customer Reviews for Postal Source Plus
(U-Haul Neighborhood Dealer)

29 reviews

119 S Valley Dr Ste A   Nampa, ID 83686

(208) 936-2286

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 936-2286

119 S Valley Dr Ste A
Nampa, ID 83686

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gary Colvin 
Rating:
4.0

Customer did not leave a comment.

Thomas Nothnagel 
Rating:
4.0

I love the app

Paul Harness 
Rating:
5.0

Very nice customer service and information

Marnie Voyenger 
Rating:
5.0

Above and beyond with great service and caring employees

Daniel Medrano Sanchez 
Rating:
5.0

Customer did not leave a comment.

Catherine Vandiver 
Rating:
5.0

Customer did not leave a comment.

Aaron Aguyo 
Rating:
5.0

Customer did not leave a comment.

Kilila Apodaca-cassell 
Rating:
1.0

We were not alerted about a link to return our Uhaul, and even though it was returned only 3-4 hours after using it, we were still charged for two days!!!!!! I’m livid, this guy clearly stated that this would not happen. He then told me it’s a U-haul issue. Will not ever do business here again. I requested a dolly and blankets and got a small rolling cart. Then was still charged double for EVERYTHING. This needs to be fixed and cleared up as soon as possible.

Mason Leonard 
Rating:
5.0

My expectations were exceeded! I had the best customer service I’ve had in a long time!! I sure appreciated the help and ease of this rental on such a long day. Thank you!!

Sandy Bowen 
Rating:
5.0

Customer did not leave a comment.

Jose Arroyo 
Rating:
5.0

Customer did not leave a comment.

Jenny Gould 
Rating:
5.0

The experience was excellent. No need for improvement. They were friendly, efficient, speedy, concise and knowledgeable.

Michael Beach 
Rating:
5.0

Customer did not leave a comment.

Janice Eckles 
Rating:
5.0

Customer did not leave a comment.

RANDALL NORTON 
Rating:
1.0

The truck was already dirty and someone left a spilt soda all over the dash and they charged me 25$ for a cleaning fee when it was 100% not my mess

joseph dionne 
Rating:
4.0

Customer did not leave a comment.

Sean McElhaney 
Rating:
5.0

The app was difficult especially the confirmation and phone number.

Heidi Curtis 
Rating:
5.0

Customer did not leave a comment.

Bob McGee 
Rating:
1.0

I put in more gas than was in there when I got it but was still charged $9 for 2 gallons of gas I feel like I've been ripped off I paid $75 or one day where it says $19 rental I will never rent a U-Haul again

Cris Compton 
Rating:
4.0

Maybe update computer system.

Carver Knight 
Rating:
2.0

The staff was friendly. However, not very familiar with the rental process so it seemed. I am also very disappointed that the prior renter did not fill the tank completely and I was stuck with the cost of truly filling the gas tank. I drove 11 miles and it cost me $ $15.27 for 4.365 gallons of gas. I'm pretty darn sure a Uhaul gets more than 3 miles to the gallon as I have rented from Utah to Idaho. I didn't let the truck idle other than waiting for the traffic lights to change. I also don't believe I was given the option for the $14.00 insurance. I think this should be the renter's choice. If it wasn't for the excessive cost to fill the gas tank, I was "ok" with the rental fees, but again, I feel I got the short end of the stick. It would be much appreciated if I could be credited back some fees/costs associated with my rental. I am happy to provide you with a copy of my gas receipt if needed. Thank you for your time. Sara Crow

Sara Crow 
Rating:
5.0

Customer did not leave a comment.

IAN MCGAGH 
Rating:
3.0

The people were friendly, but it took awhile to get everything in the computer for me to take the truck. Then we received a truck with a dead battery. The overall cost was more than I had expected from my online order.

Kendra Wadsworth 
Rating:
5.0

Customer did not leave a comment.

RANDALL NORTON 
Rating:
5.0

Customer did not leave a comment.

Michael Goodall 
Rating:
2.0

They didn’t have the furniture and utility dolly as stated/promised on my reservation. They made me drive to another location to pick them up. The staff were not very knowledgeable

ASHLEY DAY 
Rating:
5.0

Customer did not leave a comment.

Michelle Teninty 
Rating:
5.0

Thank you for the excellent service

WESLEY ROBINSON 
No reviews have been submitted for this location.

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