Have a notice to pull the uhaul to the back. It was an inconvenience to park, then be told to move the uhaul to another location. Also poor choices of uhauls at this location
Kevin D.
Customer Reviews for Postal Annex 97
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The van was a total mess and seemed on the verge of failure. I noted small roaches in the cab. The back was littered with old blankets and dolly thrown about. The online app noted that you could pick up the van using your phone after an hour of trying to do so "manager" or rep came out showing another customer one of the vans. His interaction with me was poor to say the least. He gave off the impression that he could care less about anyone he serviced along with the condition of the truck. He even calmly made threats to charge more if parking was not as strictly specified even by a few feet, noting that you people pay much more to have their car parked in vegas. Over all the experience was poor and if i could have gone back in time i would have just borrowed a friends truck.
JAMES C.Nothing to improve! Everything is great here and I intend on doing business here again.
ARAMIS H.Alex was great and I was very pleased with he service.
JOHN S.10/10 would go here again
JOSE N.great costumer service
MICHEL P.Self-checkout process was pretty anti-user and really relied on a wireless internet stability the parking lot didn't have
VERNON B.The van was terribly dirty, never rented such a dirty van like that. Most importantly, the dolly ( hand truck) that I paid for was not in the van.
NEIL G.Superb customer service. Very friendly and efficient.
RACQUEL W.Customer service was extremely rude and up to your face. They had a really bad attitude and very unfriendly face. The car was really dirty and the side mirrors where is such a dirty that I could not see anything from the back and it was very dangerous I asked if I can have a towel or a paper towel or something they gave me a very small Wipe that he was not even enough to clean your eye glasses. Then I had to use my jacket to wipe the mirrors to avoid accident. Never ever rent a car from this location. There really made me disappointed I never ever recommend anyone to rent a car or anything from U-Haul on Clayton Road.
Allen P.Was very friendly. Quick drop off. Very satisfied.
Alicia P.