Customer Reviews for Portside Diesel Repair & Storage
(Distribuidor de U-Haul del vecindario)

32 comentarios

120 Bryan Rd   Wilmington, NC 28412

(910) 338-1035

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(910) 338-1035

120 Bryan Rd
Wilmington, NC 28412

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Art G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cameron S. 
Clasificación:
3.0

I just dropped the truck off I did not speak to anyone there.

CHARLOTTE D. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRIAN R. 
Clasificación:
2.0

The location assigned is not normally open on Saturdays and the clerk was 45 minutes late arriving. The truck was dirty, low on gas and had a check engine light illuminated. Overall bad experience.

JOHN B. 
Clasificación:
3.0

I did a precheck and it still took over 15 min to check in. Then there was no light check after hook up. Couldn't get a copy of my rental, because there printer wasn't working.

Richard P. 
Clasificación:
3.0

Drop off location was far from our area Other locations would not take Didn't understand wY I had to farles place from me.

ROBERT H. 
Clasificación:
3.0

Customer service was excellent. No issues encountered. Quick and clean execution.

Paul N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent M. 
Clasificación:
2.0

No one is available on weekends at this location in order to provide support or address problems. I did not rent from here initially, at the last minute, my pickup was scheduled here. From this location's perspective, it looked like a last minute rental even though I reserved more than a week in advance. Consequently, I did not have the additional supplies I rented and there was no one there to accommodate. Additionally, I had reserved a storage unit when in truth, there was no storage unit available. The manager there said that the UHaul website allows clients to reserve even without availability and then it is on the site manager to notify the client of the lack of units with as little as 5 days notice. The last-minute switch of pickup site (I had chosen the one I did for a specific reason), the lack of support at that site, and the storage unit problem will likely make me rethink my use of UHaul in the future.

Ronald David S. 
Clasificación:
5.0

Easy to return at this location

Kellee B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
1.0

I'm not ok with the fuel charges I put $30 of gas in the truck before I took it back and it was charged to the invoice $30 and $42. I don't feel I owe this nor do I wish to pay it!!

Sidney B. 
Clasificación:
5.0

Blessed

Michael B. 
Clasificación:
1.0

1) Uhaul site stated this location was opened at 0900 on date of pick up. I arrived 10 min prior only to find office empty and doors locked. After calling the number to contact someone, I was advised the location was supposedly closed on Saturdays 2) I wasted 30 min trying to contact someone even going to different locations to straighten out the issue. During which time I was called by the original pick up location to tell me to check in on line only to fine that the original quoted rate had nearly tripled upon log in. Finally, another gentleman called and went out of his way to assist me. Today, 3 days later, I recieve my receipt of the contract which states that the vehicle was returned with between 1/8 and 1/4 tank of gas. However, I took a pic of the gas reading when I dropped the vehicle off which clearly shows that the vehicle has roughly 3/8 a tank. Being prior military and having to use UHaul on NUMEROUS occasions for DITY Moves, this was by far the absolute WORSE experience that I have EVER encountered. Seriously do believe that in the future event of needing a moving truck or equipment, I will NOT be using UHaul and certainly NOT Port City Diesel Repair & Storage. In fact, I will advise everyone to stay away from this location. They even had a tractor trailer driver there that said he had an appointment on the same morning yet noone was there to meet with him.

Tony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick C. 
Clasificación:
5.0

Helped with the lights, great folks!

William S. 
Clasificación:
5.0

I took it back 1 day earlier and nobody their, very clean company. Easy access.

JOHN M. 
Clasificación:
5.0

Nothing!!! Very friendly and professional. The transaction process was quick and painless.

ROBERT L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
4.0

why am I being charged an additional $10 after dropping the trailer off?

Shawn R. 
Clasificación:
5.0

Great customer service and family like environment look forward to renting from this company again.

steven F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

George L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael P. 
Clasificación:
1.0

I was charged for fuel I didn't use and miles I didn't drive. Essentially charging me twice for the original quoted amount. It's been 2 days now and they can't seem to figure out how to refund my money or get things right. So frustrated!!! Call me immediately to resolve this!

Devin R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jared S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dante R. 
No se han enviado comentarios para esta ubicación.

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