The representatives were a big help in getting the trailer connected to my truck. I was very appreciative.Jeffrey P.
Customer Reviews for Portage Budget Storage
(Distribuidor de U-Haul del vecindario)
Portage, MI 49002
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 3:30 p. m.
- Dom.: 9:30 a. m. - 1:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Best experience with a rental facility--ever. Nice staff and clean facility.Deborah H. | Overall Experience
El cliente no dejó un comentario.Dave J.
El cliente no dejó un comentario.Brett C. | Overall Experience
El cliente no dejó un comentario.Ed L.
El cliente no dejó un comentario.Rashard B.
When I was in need of a safe, clean, dry and well ventilated facility to store some property I was thankful to find such friendly and helpful representatives. GraciasPenny S. | Overall Experience
Add a street sign to better direct people to the parking lot.Paul D.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.jeremy W.
El cliente no dejó un comentario.Rodney G.
El cliente no dejó un comentario.Edwin P.
The girls at the desk were so kind and helpful!! They deserve a raise!!Timberly D.
El cliente no dejó un comentario.Jon M.
They were rude unhelpfulRichard P.
El cliente no dejó un comentario.Lawrence O.
So easy and efficient. Couldn't have went smoother and to top it off the ladies who helped this morning were so friendly and helpful. Thank you. 10/10Shawn H.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Travis C.
El cliente no dejó un comentario.MATTHEW K.
El cliente no dejó un comentario.William J.
El cliente no dejó un comentario.Wayne H.
The only thing I didn't like was my unit getting broke into. The trespassers destroyed a few items that cannot be replaced.Jeremy C. | Overall Experience
El cliente no dejó un comentario.STORMEE B.
Staff was excellent. Truck was clean and drove wellStuart K.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.edward T.
Staff(Lisa, Mariah) went above and beyond to make my rental pain freemichael B.
Great customer service. Staff was friendly and made my rental experience easy .CRAIG STEVEN H.
After completing the online checkin, I was unable to obtain the key to the rental. The office was closed and there was no one around. It took an hour to resolve with Uhaul customer assistance and we ended up renting a different truck at a different location. VERY DISSATISFIED!Lisa F.
El cliente no dejó un comentario.Jeane J.
El cliente no dejó un comentario.MICHAEL JAY B.
The trailer I rented was full of snow and difficult to compare to pictures I was asked to accept. Also, the front passenger side wheel strap clamp would not engage properly, allowing the strap to become loose.Sidney H.
These folks could not have been nicer, more professional, caring, helpful, etc. etc. Great folks and super indoor facilities. Thank you. TomThomas N. | Overall Experience
El cliente no dejó un comentario.Avery S.
I rented the Trailer in Winter and the tie-down rings inside were covered in snow and ice and I had to dig them out. Other than that everything was fine. Thanks.Paul G.
El cliente no dejó un comentario.steven C.
El cliente no dejó un comentario.DENNIS JAMES R.
Nothing. The girls there are the name as Dave, described above. Perfect.SCOTT MATTHEW M.
My kids did note some animal hair in the vehicle that was not as a result of our use.LEODEGARIO B A.
Outstanding staff. Employees like t his are hard to find. Treasure them.Robert S. | Overall Experience
El cliente no dejó un comentario.Kristina S.
El cliente no dejó un comentario.Sandra E. | Overall Experience
El cliente no dejó un comentario.JOCELYN DARICE G.
El cliente no dejó un comentario.BENJAMIN H.
Nothing, very very well organized and helpful team at location.Thomas S.
El cliente no dejó un comentario.Carlos F.
El cliente no dejó un comentario.Tyler P.
El cliente no dejó un comentario.Ron E. | Overall Experience
El cliente no dejó un comentario.Wendi A.
El cliente no dejó un comentario.WARREN S.
El cliente no dejó un comentario.EDWARD EUGENE B.
Very friendly and helpful, easy to findRichard G.
El cliente no dejó un comentario.Brad B.
Mobil pick up is incredibly difficult to use and locked up. I ended up being forced to wait until the office opened to get my vehicle causing me to be an hour late. I would recommend other rental companies due to this.Bruce S.
El cliente no dejó un comentario.Joel H. | Overall Experience
The team is friendly and very thoughtful to your needs. I would recommend Budget Storage to all of the Kalamazoo and Portage area.Betty K. | Overall Experience
The car hauler was easy to load and it pulled my car effortlessly. I was very happy with the entire experience. The people were great to work with, too!ROBERT JOHN K.
The staff was wonderful.Deborah S. | Overall Experience
Everything went very smoothly; great location - I don't recall the name of the woman who helped me but she was genuinely interested in eliminating any type of hassles I could encounter. Awesome!KEVIN JOHN M.
Excellent customer service and clean well maintained facility. Would definitely recommend the location on Sprinkle Road in Portage, MIDAVID ALLEN D.
El cliente no dejó un comentario.DANIEL THOMAS S.
Enclosed trailer did leak. I drove in the rain and boxes along the front of the trailer inside got wet. I assume it was the age of the trailer.NORMAN JOSEPH T.
El cliente no dejó un comentario.Josh P. | Overall Experience
El cliente no dejó un comentario.BARBARA W. | Overall Experience
El cliente no dejó un comentario.Sandra E.
El cliente no dejó un comentario.PAUL JOSEPH L.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.SPENCER LANGDON P.
Mike and Kelly were wonderful to work with, very knowledgeable and friendly. I would recommend this location for rental strictly based on these two staff members.LYNN GEORGE S.
The lady made the drop off experience super easy and quickCameron S.
El cliente no dejó un comentario.PATRICK JOHN A.
Only place I'll rent from, very good customer service.MARK ALAN M.
El cliente no dejó un comentario.DANIEL J W.
El cliente no dejó un comentario.SANDRA J.
Wish they were upfront about all the fees and the required insurance. If I had known I had to pay an extra 30-40 dollars in fees and insurance on top of the already high price, I honestly would not have rented.Camilla V. | Overall Experience
El cliente no dejó un comentario.Jose G.
El cliente no dejó un comentario.WILLIAM THOMAS G.
Parking lot is too small for easy trailer parkingDerrek S.
None.BRIAN ELLIOTT C.
Super nice people!!Valerie M. | Overall Experience
The young man was very polite and nice.Good customer service!TAJSHA TONIK B.
El cliente no dejó un comentario.Angela D.
The truck didn't start after the lady moved it up. I had to go to a Sprinkle Rd store. The lady at Portage Rd had asked them to take. $15 off and not to charge the first 12 miles but they said they couldn't do that. The lady on Sprinkle did bring the gas mileage charge downJOANN JONES M.
El cliente no dejó un comentario.Robert B.
Very fast and easyJeffrey S.
El cliente no dejó un comentario.Amy L.
El cliente no dejó un comentario.Catherine F.
El cliente no dejó un comentario.Clifford J. | Overall Experience
El cliente no dejó un comentario.BALKRISHNA JULIU S.
El cliente no dejó un comentario.BRAD O.
The women were very friendly and very helpful!Samantha H.
El cliente no dejó un comentario.Patricia L.
Business closed had no idea how to turn trailer in .Jessica R.
Lovers Lane, Portage Mi location The cab of the truck reeked of dead fishTINA MARIE B.
I use a cargo trailer to haul band equipment to our gig. $20 for peace of mind is very much worth it!!!Richard M.
El cliente no dejó un comentario.Ken P.
I had wanted to rent a van from the location where I have a u-pod. It was very inconvenient NOT being able to do this. I think it cost me money and I know it cost me time.Marlyce R.
El cliente no dejó un comentario.Aubrey R. | Overall Experience
Website/app needs to accurately reflect the current situation, not just what is reserved. Luckily I was able to get a much bigger truck (26ft instead of 15ft) at my desired location, but only because I called the day before because the companies other location was on the website. If it had shown the correct address, I wouldn't have called, and I would have shown up and not had a truck to rent.CRAIG ARTHUR K.
El cliente no dejó un comentario.Glenn M.
I loved the experience that we had at this facility. The staff was super friendly and helpful. I would definitely recommend this facility!Tina K. | Overall Experience
Best U-Haul experience ever!Stephen M.
El cliente no dejó un comentario.HALLIE ERIN S.
Nothing, your staff goes above and beyond to take care of customers!!!!!!Mark J.
El cliente no dejó un comentario.EDWARD JOSEPH K.
El cliente no dejó un comentario.Linda M.
El cliente no dejó un comentario.Grant C.
Nothingâ€¦. Quick and easy pickup location!Troy S.
I have had 2 encounters with the staff at this location. They are extremely friendly and accommodating.JOSEPH S.
This location has the most helpful and caring staff that I have ever run across!Joseph S.
El cliente no dejó un comentario.PATRICK JOHN A.
Lisa and the staff are all fantastic…!Brian P. | Overall Experience
El cliente no dejó un comentario.Anacleto A.
El cliente no dejó un comentario.Katelyn H.
Two women hooked the trailer up and did a very good job!!Robert A.
Great place & Great experience! Everything worked fantastic and as advertised. EZPeezyJohn M.
El cliente no dejó un comentario.Andrew D.
El cliente no dejó un comentario.Larry L. | Overall Experience
El cliente no dejó un comentario.Catrena N. | Overall Experience
Broken gate took months to fix.Dan R. | Overall Experience
We had a unit for about 5 months. The access gate was disfunctional for the majority of that time. Access was limited to the offices business hours. The exit gate was kept open during that time and anyone could get in.Lawrence R. | Overall Experience
The staff and their attitude really made this an easy decision. They were Fantastic and really awesome to work with. The unit and the perimeter was secure and well taken care of.Joseph H. | Overall Experience
In the 9 months we had a storage unit, the card reader was down for a long time, leaving the gate opened for anyone to enter and when it was finally fixed a truck damaged the entrance gate, which still has not been repaired again requiring the exit gate to be left open. Don't understand why these breakages take so long to fix. Which means there is only access during business hours and not 24 hour accessibility. And anyone can access the storage units.Mary L. | Overall Experience
Clean, accessible location. Friendly staffSteven D. | Reservación
Staff was very helpful and friendly.Katie W. | Reservación
Staff was very friendly and helpful!Sarah M. | Overall Experience
I liked the self closing doors on the indoor unit that goes to the outside.Marcia V. | Overall Experience
Great experence!DONALD H. | Overall Experience
Great staff-very personable and helpful. We appreciate the service.RONALD S. | Overall Experience
HelpfulRICK B. | Overall Experience
Very friendly staff!KYLEE M. | Overall Experience
N/CPrivacy R. | First Impressions
The personnel was knowledgeable and friendly. Instructions were clear and we couldn't be happier.Privacy R. | First Impressions
I am very satisfied with the unit I rented and the serviceJULIE O. | First Impressions
Did not end up renting the storage unit as this location did not participate in U-hails first month free program. Ended up using a different location.Privacy R. | First Impressions
The ladies who worked at this location were very profession and very nice.Privacy R. | First Impressions
I did not end up using this storage unit and will be cancelling it. Nothing was wrong with this place, I just found one closer to my location.Privacy R. | First Impressions
Very nice staff and clean unitPrivacy R. | First Impressions
Customer service could be better but the storage unit is very good/clean.Privacy R. | First Impressions
I found a location closer to my residence. Thank you for making the process so incredibly easy though..Privacy R. | First Impressions
This is a great place for storagePrivacy R. | First Impressions
N/A never moved inPrivacy R. | First Impressions
Great service, very helpful, personally sowed us the grounds, very clean! Extremely happy! Julie OPrivacy R. | First Impressions
Moving became delayed for me for this reason, I wasn`t able to movePrivacy R. | First Impressions
Very disappointed to arrive on the date scheduled and find they were not open. No mention of the facility being closed when I set up the drop off date.Privacy R. | First Impressions
Unit and area clean. Ladies in office nice. So far so good.Privacy R. | First Impressions
This is a very friendly and professional facility. They have outstanding customer service, and i would recommend this location to everyone!Privacy R. | First Impressions
The lady that I spoke with each time ordering and cancelling was helpful and knowledgeable. Unfortunately, she couldn`t send an email confirming the cancellation because the system didn`t allow it.Privacy R. | First Impressions
BuenoPrivacy R. | First Impressions
Great jobPrivacy R. | First Impressions
Our check in and customer service was excellent. The women working in the office went above and beyond to help us get into our storage unit, detach our auto transport, and help us get on our way.Privacy R. | First Impressions
The storage facility seemed really clean and secure. The pricing was a bit steep but the customer service reps on sight were nice although they had a issue with the gates that secure the facility.Privacy R. | First Impressions
So far our experience has been very professional. Our space was clean climate controlled and employees have been very kind and helpful.Privacy R. | First Impressions
The lady who checked us in was very helpful, patient, and pleasant. I felt I could ask questions and the process was easy. ¡Gracias!Privacy R. | First Impressions
Clean and secure. The staff was most helpful.Privacy R. | First Impressions
Great! The space is wonderful, we could drive a 26ft Uhaul into the building, and the staff there was extremely helpful and kind.Privacy R. | First Impressions
The unit is very clean, convenient, and the staff was extremely nice and helpful.Privacy R. | First Impressions
Servicios adicionales en esta ubicación
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