Customer Reviews for Portage Budget Storage LLC
(Distribuidor de U-Haul del vecindario)

650 comentarios

6741 S Sprinkle Rd   Portage, MI 49002

(269) 216-4273

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 9:30 a. m. - 3:30 p. m.
  • Dom.: 9:30 a. m. - 1:30 p. m.

Servicios en esta ubicación:

Contáctanos

(269) 216-4273

6741 S Sprinkle Rd
Portage, MI 49002

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 9:30 a. m. - 3:30 p. m.
  • Dom.: 9:30 a. m. - 1:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Catherine F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BALKRISHNA JULIU S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD O. 
Clasificación:
5.0

The women were very friendly and very helpful!

Samantha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
3.0

Business closed had no idea how to turn trailer in .

Jessica R. 
Clasificación:
3.0

Lovers Lane, Portage Mi location The cab of the truck reeked of dead fish

TINA MARIE B. 
Clasificación:
5.0

I use a cargo trailer to haul band equipment to our gig. $20 for peace of mind is very much worth it!!!

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken P. 
Clasificación:
3.0

I had wanted to rent a van from the location where I have a u-pod. It was very inconvenient NOT being able to do this. I think it cost me money and I know it cost me time.

Marlyce R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aubrey R.  |  Overall Experience 
Clasificación:
3.0

Website/app needs to accurately reflect the current situation, not just what is reserved. Luckily I was able to get a much bigger truck (26ft instead of 15ft) at my desired location, but only because I called the day before because the companies other location was on the website. If it had shown the correct address, I wouldn't have called, and I would have shown up and not had a truck to rent.

CRAIG ARTHUR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn M. 
Clasificación:
5.0

I loved the experience that we had at this facility. The staff was super friendly and helpful. I would definitely recommend this facility!

Tina K.  |  Overall Experience 
Clasificación:
5.0

Best U-Haul experience ever!

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HALLIE ERIN S. 
Clasificación:
5.0

Nothing, your staff goes above and beyond to take care of customers!!!!!!

Mark J. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant C. 
Clasificación:
5.0

Nothing…. Quick and easy pickup location!

Troy S. 
Clasificación:
5.0

I have had 2 encounters with the staff at this location. They are extremely friendly and accommodating.

JOSEPH S. 
Clasificación:
5.0

This location has the most helpful and caring staff that I have ever run across!

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK JOHN A. 
Clasificación:
5.0

Lisa and the staff are all fantastic…!

Brian P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anacleto A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn H. 
Clasificación:
5.0

Two women hooked the trailer up and did a very good job!!

Robert A. 
Clasificación:
5.0

Great place & Great experience! Everything worked fantastic and as advertised. EZPeezy

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

Very helpful

LAWRENCE REGAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward N. 
Clasificación:
5.0

The app did not let me take pictures of anything so I had to go to the website on my phone. Using the Android version of the app. That delay plus how slow the app runs took 15 minutes to work out and I was worried about a late fee. Website ran great, app did not. No other complaints, great experience otherwise

Chase H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE MICHEL S. 
Clasificación:
5.0

Lady's working at this location were very helpful and courteous.

Randall G. 
Clasificación:
5.0

Hate to say that the experience and service was perfect , but it was . .so Thank you

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS SIDNEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

It was prefect in every way. Thank you

Frank N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT ALAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY JOSEPH S. 
Clasificación:
3.0

Nice service keep up good the work

Joey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marla F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catrena N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anjum C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
5.0

Keep doing what you are already doing. Your employees are fantastic. They were kind and helpful. I am very pleased.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah G. 
Clasificación:
5.0

Super friendly and helpful customer service!!

Jason T. 
Clasificación:
5.0

Very professional

David B. 
Clasificación:
5.0

Over the years I have gotten away from utilizing your company secondary to the state of equipment maintenance, pricing, etc. I am happy to state the site listed above met and/or exceeded my expectations. The personnel was professional and friendly. The facility was clean, and the equipment was in good shape.

Robert S. 
Clasificación:
5.0

Excellent check in experience and very helpful! And fast!!

RAYMOND DALE D. 
Clasificación:
5.0

Broken gate took months to fix.

Dan R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela K. 
Clasificación:
5.0

The staff at this location is very helpful. Gracias

Todd P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

Control de velocidad de crucero

Jeffrey S. 
Clasificación:
5.0

BEST U-HAUL RENTAL EXPERIENCE EVER!!! Kudos go out to the 2 friendly and extremely helpful ladies at this location who helped get us checked in to the rental truck and on the road in no time. These ladies are the true definition of great customer service!! I would highly recommend this location to anyone needing to rent a U-Haul in this area!

KATHERINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

AZENETHDAVILA R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lanae N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Devin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

We had a unit for about 5 months. The access gate was disfunctional for the majority of that time. Access was limited to the offices business hours. The exit gate was kept open during that time and anyone could get in.

Lawrence R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

Everything was pretty much perfect. Things went smoothly.

CONNIE LYNN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

I expected an average experience but got an exceptional one! Plus the benefit that the employees were very nice, friendly and professional! Gracias

Dennis C. 
Clasificación:
5.0

The experience picking up the truck was good, and the people at the location were extremely friendly. The only tricky thing was that they had to call another contact at the time of pickup. It would have been great to know that ahead of time so I could let my additional contact know what's happening.

Sarah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy J. 
Clasificación:
5.0

The ladies working were very friendly and helpful. Everything went well!

Andrea L. 
Clasificación:
5.0

The staff and their attitude really made this an easy decision. They were Fantastic and really awesome to work with. The unit and the perimeter was secure and well taken care of.

Joseph H.  |  Overall Experience 
Clasificación:
5.0

Fix the gas gauge

Mariah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA KATHRYN-F K. 
Clasificación:
5.0

The portage group was great! They were friendly and extremely helpful.

Aubree S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BELINDA B. 
Clasificación:
5.0

Very easy drop-off.

Mark B. 
Clasificación:
5.0

In the 9 months we had a storage unit, the card reader was down for a long time, leaving the gate opened for anyone to enter and when it was finally fixed a truck damaged the entrance gate, which still has not been repaired again requiring the exit gate to be left open. Don't understand why these breakages take so long to fix. Which means there is only access during business hours and not 24 hour accessibility. And anyone can access the storage units.

Mary L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIRKLEON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna G. 
Clasificación:
1.0

**** you. You charged me an extra day for being 1 hour late. I would have kept it the extra day if I was told I was being charged another day. Thanks for the ********. I have rented trailers from here several times. Never again. Go ****** yourself.

Steven O. 
Clasificación:
5.0

The staff was amazing, efficient, friendly, helpful. The trick was super clean and comfortable. Your software system was easy to use to confirm condition of truck at the beginning and when returning it after hours. Well done!!

Sydney B. 
Clasificación:
3.0

El cliente no dejó un comentario.

cheryl L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale T. 
Clasificación:
4.0

Everything was great, went very smoothly

Coleen P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
1.0

I was in awe how my this still $19.95 rental somehow became an $80 rental, for one day. The price kept jumping up and down. I felt very irritated when my drivers license was taken and UHAUL made a copy of my license. NO! You can take my number but you cannot make a photo copy. You had my credit card, why did you make a photo copy of my license? Then the guy sits there and types and types. I have no idea what's going on. I decline the insurance, which is called something weird, it's INSURANCE! Then there's all this confusion about what and when I'm going to return the vehicle. Well ya know, I don't move every year and I'm not sure if things are going to be done in a few hours or it make take longer. I was all over the place and had no idea who, how, what or why was going on. Did I get charged more or less if I kept it....? What were the parameters? It's like it was this big secret. I could not get any kind of straight answer about anything. Nothing! I'm not stupid but I could not follow anything they were saying. When I got home, I read the contract. But was still in the dark. I had rented the truck for a day, pick up at 9:30AM and was totally clueless about the return. Was it cheaper to turn it in before 9:30PM. Was I going to be billed if I did not put my key in the drop box by 9:30PM Yes or NO? No one would be clear, all they wanted was for me to commit to a time. To commit to mileage. They were not about to let me know what was going on. The lot was full of trucks, you couldn't fit another on that lot. So why the big issue of about me having to hurry, or feel the threat of being charged more. All in all this girl Kelly is the #1 reason I would never return or ever recommend Uhaul. No, in fact I think the Michigan Atty General should look into your practices. Uhaul is a totally misleading company and not worth doing business with. I would never recommend you. No to Uhaul. I told them at the site I'd be there in the morning and not to just charge my card. What did Kelly do? She called me at 9AM. She's boss hog, a total domineering manipulative person. By the way, every word that comes out of her mouth, is, this is what we're told to do.

Nancy K. 
No se han enviado comentarios para esta ubicación.

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