Comentarios del cliente para Portage Budget Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Portage Budget Storage LLC

Grado total:

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Penny D.
Grado:

El cliente no dejó un comentario.

Rochelle H.
Grado:

The online check in for pick up and drop off was extremely easy!

Jason F.
Grado:

El cliente no dejó un comentario.

Linda H.
Grado:

The girls were wonderful, the truck was clean, it was a great rental experience!!

Brian A.
Grado:

Well done-Thanks

Tamara G.
Grado:

Great people to work with when you need to rent something to help move. Ladies in office are awesome!

Anthony H.
Grado:

El cliente no dejó un comentario.

Kathryn W.
Grado:

El cliente no dejó un comentario.

Jada S.
Grado:

El cliente no dejó un comentario.

Jerald H.
Grado:

Tail Lights need attention

John T.
Grado:

El cliente no dejó un comentario.

Stephen W.
Grado:

Employees were wonderful!

Larry K.
Grado:

The girls behind the counter were friendly, efficient and fun...and very practical. Their attitude of making the experience "stress free" was worth driving past another location where staff was exactly the opposite. They deserve a raise!! :)

Patrick B.
Grado:

The ladies at the time were training a new person for work and doing a fantastic job at it!!!

Howard R.
Grado:

El cliente no dejó un comentario.

Timothy T.
Grado:

Very easy to work with...had the everything set when we showed up for rental pickup.

Bradleydouglass G.
Grado:

El cliente no dejó un comentario.

Keith S.
Grado:

Nothing.

Donald M.
Grado:

Confused by need for phones cameras etc to pickup and return. Employee still has to look and approve, right?

Richard M.
Grado:

El cliente no dejó un comentario.

Joseph T.
Grado:

El cliente no dejó un comentario.

Heidi A.
Grado:

El cliente no dejó un comentario.

Daniel Y.
Grado:

Experience could not have gone any better

Richardwesley H.
Grado:

Everything was great, Thanks

sara H.
Grado:

Awesome customer service!!

Kristopher L.
Grado:

El cliente no dejó un comentario.

Pamela H.
Grado:

Our reservation was made well in advance! The pick up time was changed by 5 hours without direct contact with us! We went to the location only to be told it would be 5 more hours before the truck was available. They said they sent a text and after I reviewed text messages I saw it. This is a typical UHaul experience for us and, frankly, I am not sure why we continue to rent from UHaul!! There is ALWAYS something that does not go according to plan!! Why would you switch a pickup time to 4 o'clock on a Saturday without talking to the customer to see if that would work for them? How many people like to start their move at 4 o'clock when they planned on 11 AM? Sounds like an "over promise, under deliver" to me! If we can help it we won't be using UHaul in the future! This has happened too many times! The counter service we received was very good and we did not blame them for what happened. They tried hard to remedy the problem but there just wasn't another option available!

Andrew S.
Grado:

Everyone was great and understanding. Thanks to the great service we were able to finish our move with no trouble..

TINA M.
Grado:

Everyone was professional and I recommend Sprinkle Rd. Uhaul every time.

James S.
Grado:

El cliente no dejó un comentario.

Larry J.
Grado:

El cliente no dejó un comentario.

Jerome J.
Grado:

El cliente no dejó un comentario.

Kurt W.
Grado:

N/a

Gary K.
Grado:

Could not have been nicer. I was in a mess and the ladies were awesome and helped me greatly.

Daniel M.
Grado:

This was the best UHaul rental experience I have had in a while. Excellent.

Mark M.
Grado:

Awesome girls at this place

Quentonray H.
Grado:

I had a quarter of a tank of gas when I got it, & it had a quarter of a tank when I returned it. They charged me $50 for 5 gal of gas anyway. The worst

TINA M.
Grado:

I was very pleased with the service! Sprinkle Rd. Location goes above and beyond!

Katherine W.
Grado:

Staff is always friendly. Equipment’s always clean and well taken care of. No issues. Hope their office remodel goes quickly!

Peter B.
Grado:

Equipment was not ready to be rented, was low on antifreeze before I left the rental site and low on oil after they filled the antifreeze, I put the oil in at the gas station, while they called the house to let me know it was ok, 40 minutes spent waiting on a call that wasn't going to happen. Was reimbursed for oil, but not understanding how " it was ok when she brought it around" water light on as soon as I got in and out light comes on as soon as I left the parking lot. Not a good experience at all and the fact all they were willing to do is reimburse for the oil that shouldn't have been low, 2 quarts, just set the day off on the wrong foot. Completely unhappy with the rental of your equipment today.

dave R.
Grado:

El cliente no dejó un comentario.

Collin J.
Grado:

El cliente no dejó un comentario.

Alex P.
Grado:

Staff was great! Very helpful! Weird that there was a large building and they were located in a trailer outside.

Lisa W.
Grado:

El cliente no dejó un comentario.

Thomas B.
Grado:

El cliente no dejó un comentario.

Kenneth O.
Grado:

El cliente no dejó un comentario.

SUE G.
Grado:

El cliente no dejó un comentario.

Tracey S.
Grado:

Nothing

may H.
Grado:

Thank you for helping out on a short notice!

Chuck R.
Grado:

The staff on site were great and it was very easy to drop off.

Daleedward S.
Grado:

El cliente no dejó un comentario.

Drew H.
Grado:

El cliente no dejó un comentario.

Darlene S.
Grado:

Quick and easy service

Lawrence C.
Grado:

El cliente no dejó un comentario.

John H.
Grado:

El cliente no dejó un comentario.

Danielle G.
Grado:

El cliente no dejó un comentario.

Steven D. | Reservación |
Grado:

Clean, accessible location. Friendly staff

Erin N.
Grado:

We returned during closed hours and self check in was very easy and straight forward. I received a confirmation email the following morning.

Gregorylynn H.
Grado:

El cliente no dejó un comentario.

BRIAN B.
Grado:

Nothing

Tom R.
Grado:

Great

Teresacarmo-Neom H.
Grado:

El cliente no dejó un comentario.

Joseph B.
Grado:

Friendly Staff and very easy to work with!!!

Matthew M.
Grado:

Great customer service. Friendly employees

shane S.
Grado:

El cliente no dejó un comentario.

jerome B.
Grado:

El cliente no dejó un comentario.

Bernard S.
Grado:

El cliente no dejó un comentario.

angela L.
Grado:

El cliente no dejó un comentario.

Trentgeorge K.
Grado:

El cliente no dejó un comentario.

Robert D.
Grado:

El cliente no dejó un comentario.

Michael W.
Grado:

El cliente no dejó un comentario.

Jimmy N.
Grado:

Everybody was very helpful

Anders B.
Grado:

El cliente no dejó un comentario.

Davidjohn M.
Grado:

El cliente no dejó un comentario.

Michael T.
Grado:

The two young office people were professional and enjoyable to work with!

Damien C.
Grado:

Arrived to Houston from Kalamazoo to find everything in the front 1/3 of my trailer wet. All of the cardboard boxes were falling apart, and several pieces of furniture will require refinishing.

Mark M.
Grado:

Very friendly people pick up and return

Mark K.
Grado:

El cliente no dejó un comentario.

Alex I.
Grado:

El cliente no dejó un comentario.

darren Z.
Grado:

I was not a big fan of the person who kept trying to raise the price on me. felt like I was being nickel and dimed, I had to show her my uhaul confirmation email with the price and she quickly reduced the price. very unprofessional. Check in time was slow, I did the pre-check and it still took 20-30 minutes. The trailer pulled great, love the equipment.

Charles C.
Grado:

El cliente no dejó un comentario.

BRIAN B.
Grado:

The after hours check-in was easy to follow and convenient.

STEVEN O.
Grado:

El cliente no dejó un comentario.

Donald M.
Grado:

El cliente no dejó un comentario.

karl W.
Grado:

El cliente no dejó un comentario.

Zachery H.
Grado:

El cliente no dejó un comentario.

Krystal K.
Grado:

Was able to drop the truck off after hours with no issues

Donald M.
Grado:

El cliente no dejó un comentario.

Ryan P.
Grado:

El cliente no dejó un comentario.

Chad V.
Grado:

Everyone there was extremely helpful

Brian B.
Grado:

El cliente no dejó un comentario.

Lawrence C.
Grado:

While the trailer was not dirty, I would expect it should have been swept out. It wasn't. Overall extremely attentive and caring staff and well maintained equipment... no problems.

Ilene F.
Grado:

When I booked the trailer, I was under the impression I was picking up at the Center location in Portage. It was about 5:10 when I received the call from the location on Sprinkle. After a little confusion (on my part) thinking I was going to the other location, It was cutting close to their closing time. The lady was so nice and helpful and told me she would wait until I got there. I wish I would have gotten their names at the Sprinkle Rd location, but they were both so helpful and accommodating, even though it was their closing time, they never once acted annoyed or hurried.I was very impressed and I will rent from them every time from now on.

Joseph S.
Grado:

The location was fine. The online mobile experience was terrible. I was supposed to pick up the truck at 8:00 am. It took over 45 minutes for the online part to work and never actually worked. Luckily a manager showed up and was able to get me truck. The truck was fine for most of the day. On the highway between 55 nd 65 the truck shook uncontrollably. I could not get up to speed and it felt very dangerous. I told the lady at the counter about it when I dropped the truck off and she barely acknowledge my comments and handed me my bill. I definitely will consider different options next time I need a truck.

Jennifer H.
Grado:

El cliente no dejó un comentario.

Kendall K.
Grado:

El cliente no dejó un comentario.

Jt H.
Grado:

Tried to assist me with figuring out what I could do about making the situation correct. On the phone the lady who rented me the equipment said she over charged me and the lady at the return location expressed how to contact management to correct it.

Laura S.
Grado:

Was great working with staff. Would highly recommend them.

Katie W. | Reservación |
Grado:

Staff was very helpful and friendly.

Jessica Z.
Grado:

Arduous process for drop off in lieu of personal. No clear process for dispute regarding overfilling gas & "over millage". Uhaul definitely benefits from the courtesy of it's customers financially.

Randy D.
Grado:

Had problems with the debit card that I used 2 years ago. Little frustrating. Was able to use another card that my stepfather had. I had enough money on the card to pay for the rental, and card was denied due to being a prepaid card, I pay everything with this card.

Justin P.
Grado:

El cliente no dejó un comentario.

Sarah M. | Overall Experience |
Grado:

Staff was very friendly and helpful!

Marcia V. | Overall Experience |
Grado:

I liked the self closing doors on the indoor unit that goes to the outside.

DONALD H. | Overall Experience |
Grado:

Great experence!

RONALD S. | Overall Experience |
Grado:

Great staff-very personable and helpful. We appreciate the service.

RICK B. | Overall Experience |
Grado:

Helpful

KYLEE M. | Overall Experience |
Grado:

Very friendly staff!

JULIE O. | First Impressions |
Grado:

I am very satisfied with the unit I rented and the service

No reviews have been submitted for this location.

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