Customer Reviews for Port City Motors
(U-Haul Neighborhood Dealer)

132 comentarios

314 Arendell St   Morehead City, NC 28557

(252) 247-4387

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(252) 247-4387

314 Arendell St
Morehead City, NC 28557

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent experience - have rented here many times and will continue to rely on Curtis and his team for extraordinary help. Always a pleasure to deal with them.

AUBREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

sylvia P. 
Clasificación:
5.0

The truck had cigarette butts in a cup tray and steering wheel left black marks on my hands. But excellent customer service and very easy mobile pickup and return! Overall a great experience!

Tabitha F. 
Clasificación:
5.0

Great experience!! Would recommend to anyone needing to rent a pick-up for a day.

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Finn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brea S. 
Clasificación:
5.0

Great experience- thank you for being so helpful and convenient!

AUBREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willard S. 
Clasificación:
1.0

We rented this truck august 27 from this location. We got it loaded and then an hour into our drive that night a light popped up saying 9% oil life left. And then the tire pressure was not reading. We stopped to check the oil as throughout the drive it kept decreasing in percentage. The middle of out drive the truck started shaking and wouldnt even go the soeed limit which was 60mph. We called customer service and got put on hold for 30 mins before we finally hung up and decided to check the oil. When we did the oil level was below the first line on the stick. We had to buy oil to put in it just so the motor wouldnt blow. Knowing that the trip was over 900 miles the oil should have been changed and customer support shouldve been more reliable. When paying over 1000 for a truck and then still have to make sure it doesnt blow up bc it wasnt road safe at the time of purchase is ridiculous.

Nicholas F. 
Clasificación:
5.0

Keep up the good work

Shawntanika S. 
Clasificación:
5.0

Very friendly staff. Went over and beyond on finding set of keys lost in the truck.

Carroll S. 
Clasificación:
5.0

Great experience, fast checkout and very friendly

Cheri P. 
Clasificación:
4.0

I failed to inspect the interior of the trailer upon picking it up. When beginning my loading I discovered wet slimy material in the front and an area where it had been leaking requiring me to return it and get another trailer.

Jeff V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris Y. 
Clasificación:
5.0

Nothing. Experience was very nice.

Vivian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alton R. 
Clasificación:
5.0

People very friendly and easy to work with. Very happy with the service.

William N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

No need to improve. Amazing service, courteous and professional!!

anna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

Outstanding service.

Helaine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kristalyn J. 
Clasificación:
5.0

Not a thing Great dealership.

Ray H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kelsey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Curtis very pleasant

gary B. 
Clasificación:
5.0

I was a Happy Customer .Easy to pick up equipment .

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN B. 
Clasificación:
4.0

Fuel gage was broken. We had to stop every two hours on a normally 9 hr drive to fill up only half way.

Hannah O. 
Clasificación:
5.0

Curtis and Donna were great! Super helpful in explaining the rental process! The truck was very clean and easy to drive! Thank you Curtis and Donna for all your help!

Sara T. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

The 4' x 8' trailer I rented needs to have more floor tie down brackets to secure loads from shifting. Other than that, the trailer worked great.

BILL N. 
Clasificación:
5.0

On the flip side, return was seamless & owner friendly & helpful!!

James S. 
Clasificación:
5.0

This was a gat experience and quality customer service.

EASON C. 
Clasificación:
5.0

Extraordinario servicio al cliente

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

rachael G. 
Clasificación:
5.0

Everything was awesome!

Chris Y. 
Clasificación:
5.0

Great service, location & especially the staff. ¡Gracias!

Mike S. 
Clasificación:
1.0

Clean the cabin of the uhauls and provide the moving blankets when your customers pay for them. There was a Coke bottle under the cup holders and something under the seat I couldn't identify but wasn't going to touch. I would like to be reimbursed since the moving blankets were not in the truck.

Ross B. 
Clasificación:
5.0

Customer service couldn't have been better. Curtis was very helpful. Very good experience. Will certainly use again if need be.

Beverly G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN K. 
Clasificación:
5.0

nice people and helpful as can be

PEGE J. 
Clasificación:
5.0

Gentlemen that I spoke with was very nice, even was a bit late turning in the truck and was no issues.

MICHELE H. 
Clasificación:
5.0

It was so easy to rent and the sales person was so nice.

LETITIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

The people at Portside motors keep me coming back. Great experience

STEVEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW T. 
Clasificación:
5.0

My fiance and I rented a 6'Ã-12' trailer. The only complaint we have is that after leaving the rental location we realized that neither the brake lights nor the turn signal lights worked, requiring us to significantly alter our plans in order to avoid being on the road at night. Aside from that everything was great.

kimberly M. 
Clasificación:
5.0

Excellent equipment, the car hauler really works well.

SCOTT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

No hassle turn in. Excellent customer service.

Lloyd F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNEJUANITA H. 
Clasificación:
5.0

Don't change a thing It's working.

LESLIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

Great experience; easy to deal with.

JAMESCHARLTON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norris C. 
Clasificación:
5.0

I originally called u-haul 1.4 miles away and they sent me to Port Motors which was good. The 1st experience was NOT ACCEPTABLE. U need to HEAR when taking reservations for one.

PATRICIAHUDGINS P. 
Clasificación:
5.0

Great service

RANDALL U. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER S. 
Clasificación:
5.0

Once again the staff and location were great. The truck was not.

JOHN L. 
Clasificación:
5.0

The team was great!

Joseph W. 
Clasificación:
5.0

Staff was great along with making sure everything on the trailer was hooked and attached properly.

Stephen C. 
Clasificación:
4.0

Hard to find…. And no one there to help make sure I was cleared out…

TANGELA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles L. 
Clasificación:
5.0

Yes very helpful. Unable to backup trailer and the you g gentleman was willing without hesitation to do it for me. Gold star to him

Susan L. 
Clasificación:
5.0

Nothing on these guys but why have a p/u location if thats potentially not where your gonna be getting it i scheduled for p/u in jacksonville and it just seems like sloppy work ethic to me that the company had to make a customer drive instead of having it there

COLE T. 
Clasificación:
4.0

I was pleased with the agent and rental process. Was a little disappointed that items like tie straps and blankets were in short supply. I didn't know there was a shortage of U-Hauls and equipment and that the size trailer I needed would be unavailable. Otherwise, very pleased.

SHELLEY B. 
Clasificación:
5.0

Easy transaction. Trailer was ready to go and staff was helpful. Would rent from here again. Thanks.

Christopher J. 
Clasificación:
3.0

El cliente no dejó un comentario.

GRAHAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron M. 
Clasificación:
4.0

I would have given this location an EXCELLENT marking overall, but the key drop box was difficult to find. Loved the clean spacious parking lot for the U-haul, but more SIGNAGE for the key drop might be helpful. Thank you for all. I will use you guys again.

Julia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

Woman at the front desk was so nice and helpful, along with the young man who helped check my truck in.

Kerrianne F. 
Clasificación:
5.0

Dropped trailer off after hours but process was very well detailed and the lot was nice and clean. Great business partner for Uhaul!!!

JEFFREY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

Professional and friendly staff. Quick service. Thanks!

MATTHEW H. 
Clasificación:
4.0

The location was a little hard to find but the staff was very friendly and helpful.

Joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD C. 
Clasificación:
5.0

Friendly efficient service Curtis was a pleasure to deal with.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
1.0

They reported the mileage wrong by almost 500 . I got charged for the mistake they made .

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
No se han enviado comentarios para esta ubicación.

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