Customer Reviews for Pops Country Corner
(U-Haul Neighborhood Dealer)

56 reviews

19840 US Hwy 411   Springville, AL 35146

(205) 629-4280

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(205) 629-4280

19840 US Hwy 411
Springville, AL 35146

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The staff onsite really does not know how to handle the uhaul department, they had to call someone and that took a little extra time.

Linda Self 
Rating:
5.0

Location is remote, but they were able to handle the check-in over the phone with no issues.

Steve Maddry 
Rating:
1.0

Have people who know what they’re doing

Jeremy Pearman 
Rating:
5.0

Customer did not leave a comment.

jason mcwhorter 
Rating:
4.0

Customer did not leave a comment.

David Montgomery 
Rating:
2.0

You talk to person on the phone and the do check in and out. And I return and that did not complete the return. Call the Pops and say they could not help with promblem call the person on the phone

Linda Lipscomb 
Rating:
5.0

It was a great experience.

Blaine Galliher 
Rating:
5.0

By far the best experience with an uhaul rental. Will be coming back to this location.

Grayson Bowen 
Rating:
4.0

Customer did not leave a comment.

ronny wade 
Rating:
5.0

Customer did not leave a comment.

Joe Pate 
Rating:
4.0

Customer did not leave a comment.

Kylie harper 
Rating:
3.0

Customer did not leave a comment.

Justin Dunn 
Rating:
3.0

Picking up the truck was very slow. Store clerk had to call owner several times before he picked up.

Leon Thompson 
Rating:
4.0

Customer did not leave a comment.

ANTHONY LAND 
Rating:
5.0

Customer did not leave a comment.

BEVERLY BREWER 
Rating:
4.0

Customer did not leave a comment.

Nelson Saruse 
Rating:
5.0

Customer did not leave a comment.

Beau Blackwell 
Rating:
4.0

Took only minutes to turn in the truck hassle free

Jeff Swindall 
Rating:
5.0

Customer did not leave a comment.

MARVIN BOTHWELL 
Rating:
5.0

Customer did not leave a comment.

Beau Blackwell 
Rating:
5.0

Great place to drop off a uhaul rental

Beau Blackwell 
Rating:
3.0

Customer did not leave a comment.

bill boatrlght 
Rating:
4.0

Customer did not leave a comment.

Charles Ash 
Rating:
5.0

Customer did not leave a comment.

PATRICIA BRYANT 
Rating:
1.0

Really, it's a convince store with one employee. When I get there no one helps with the trailer hook up or verified it was even done correctly. Poor location for this service.

Charles Keith 
Rating:
2.0

This is a gas station/country store, and the clerk simply did not know what to do. She had to call her manager. Then there was NO jack or any anything else to help lift up the tongue which was very heavy. My wife and I together could not lift it (for medical reasons). There was no help nor offer of help from staff. After we had the 6x12 trailer loaded, it started to rain and even though the trailer was clean, it was not well maintained because it leaked from the very top.

Steven Murrell 
Rating:
3.0

Customer did not leave a comment.

Kelly Masters 
Rating:
4.0

Customer did not leave a comment.

MIKE STEPHENS 
Rating:
3.0

Customer did not leave a comment.

Robert Perry 
Rating:
1.0

You should have paid me. No one at location who knew how to rent equipment, no one to help attach trailer, had to go get my jack, 40 minute wait on phone for customer service. Customer service advised a different location for pick up, turned out to be the same place with a different name, wasted 2 hours of my time. This was my 3rd uhaul rental in a month. Dealers need to abide by contracts with you!!

Bryan Mayer 
Rating:
5.0

Customer did not leave a comment.

Steven Copeland 
Rating:
1.0

Lady working had no idea how to process a reservation,no computer,only a number to call for someone else to process over the phone,and no one answering that number! Actual piece of equipment looked like it came over on the mayflower,old rusted out,should have been taken out of service years ago,and their website talks down on customers vehicles as being too old to pull their equipment,pot calling the kettle black,my vehicle is ten times in better shape than the rusted out auto transport i was forced to use,due to being transferred to three different locations,i have filed a complaint with corporate,lets see if they handle things better than their district managers do!

Robert Mason 
No reviews have been submitted for this location.

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