Great customer service! Robert is amazing. He was so helpful and got me on my way. Highly recommend!
Deann S
Customer Reviews for Pops Country Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff onsite really does not know how to handle the uhaul department, they had to call someone and that took a little extra time.
Linda SLocation is remote, but they were able to handle the check-in over the phone with no issues.
Steve MHave people who know what they’re doing
Jeremy PYou talk to person on the phone and the do check in and out. And I return and that did not complete the return. Call the Pops and say they could not help with promblem call the person on the phone
Linda LIt was a great experience.
Blaine GBy far the best experience with an uhaul rental. Will be coming back to this location.
Grayson BPicking up the truck was very slow. Store clerk had to call owner several times before he picked up.
Leon TTook only minutes to turn in the truck hassle free
Jeff SGreat place to drop off a uhaul rental
Beau BReally, it's a convince store with one employee. When I get there no one helps with the trailer hook up or verified it was even done correctly. Poor location for this service.
Charles KThis is a gas station/country store, and the clerk simply did not know what to do. She had to call her manager. Then there was NO jack or any anything else to help lift up the tongue which was very heavy. My wife and I together could not lift it (for medical reasons). There was no help nor offer of help from staff. After we had the 6x12 trailer loaded, it started to rain and even though the trailer was clean, it was not well maintained because it leaked from the very top.
Steven MYou should have paid me. No one at location who knew how to rent equipment, no one to help attach trailer, had to go get my jack, 40 minute wait on phone for customer service. Customer service advised a different location for pick up, turned out to be the same place with a different name, wasted 2 hours of my time. This was my 3rd uhaul rental in a month. Dealers need to abide by contracts with you!!
Bryan MLady working had no idea how to process a reservation,no computer,only a number to call for someone else to process over the phone,and no one answering that number! Actual piece of equipment looked like it came over on the mayflower,old rusted out,should have been taken out of service years ago,and their website talks down on customers vehicles as being too old to pull their equipment,pot calling the kettle black,my vehicle is ten times in better shape than the rusted out auto transport i was forced to use,due to being transferred to three different locations,i have filed a complaint with corporate,lets see if they handle things better than their district managers do!
Robert M