Excellent service
DeAngelo J
Customer Reviews for Pop Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was very shaky especially when driving at higher speed on the highway.
Rikia ELocal gas station U-Haul location. Not too big, friendly owner, and easy drop-off process. Highly recommend.
Sally DNothing
ARNOLD JProvide more detailed (clear) instructions about where to pickup the equipment rental keys. ;)
Dana MI have rented from this location before, excellent service each time.
DeAngelo JAmazing customer service. Fastest rental I've dealt with.
Andrew CVery friendly and nice to do business with
Pedro OThe car is very scary .bad noisy
Abyot TI made reservations a week ahead of time. No one from U-Haul contacted me to let me know that the location in Clinton, NC were I live, did not have a truck. I had to drive 30 miles from were I live to get a truck. The 26 foot truck I got, made a loud noise while driving, and you felt every bump on the road. I rent a U-Haul truck once a month, and this was the worst driving truck, I have ever rented.
Alfred FMake sure the vehicle has been swept out for the next person.
Ronald MGreat deal !
Tim JWaiting on a refund since my one way rental SHOULD of been converted back to an IN TOWN rental. Overcharged about $85. Location couldn't convert it back to in town rental because of U-Haul system.
Jamie P👍👍👍
JOSE IGreat place to get a van. Great service. Everything easy.
Steven HWe were told fee would be around 30 including gas...After I returned the van and gave him some moving blankets he charged us over 65.00 for 3 hours of use....
Jason RTo high
Sophia SThe store I used was great I need nothing to change
Danny BThe service was excellent. I had reserved my truck on line so I was on my way in about 10 minutes. The 26' ft. truck I rented, however, needs some front end alignment. It was very difficult to drive. I've had much better driving trucks in the past!
Pamela LRoad side assistance sucks
James RThe owner told me when I picked up the truck not to worry about the fuel. He would take care of that. When I returned the truck he charged me $45 for 10 gallon minimum when I could have filled up the truck myself for less than $20. The misleading “I’ll take care of it” is the reason I will not be back.
Louis JMy go to uhaul outlet when I purchase bulky items.
Isaiah PThe wife of the owner was unaware of how to deal with any uhaul. Wasn’t able to get ahold of her husband so told me I was on my own. I needed to use the app to turn in on my uhaul. She was very rude and unpleasant about the whole thing.
Cassandra YExcellent experience!!! Very helpful and resourceful in our time of need
John BNot one thing Great service from beginning to end!!
Hubert BHe was very helpful and nice. Very easy to get along with.
RIcky GI always go to Pop’s for my rental needs. Friendly, service and a thorough knowledge of the rental business. Thank you!
david gAt this location there's nothing more you can do
Vernon WTaillight installed using tywraps, did not hold up on the trip
Ernest GKeep doing what you are doing.
Alphonsa RWas given a van with cigarette butts and beer bottle caps, check engine light was on and truck kept turning off while driving due to fuel injector problems with In 24 hours. Replacement van was also dirty covered in pine shavings & mud and smelt like a barn. Took photos of it when picked up cause photos online don’t match what you’re supposed to confirm it looks like. When returned, they tried charging me a cleaning fee and told me to just sweep it all out for them and there would be no charge… horrible experience and uhaul only offered $20 off next rental after I rented a van for a week and dealt with 2 horrible vehicles.
Joe MVery friendly.
Reginald BWe were early for pickup ,the representive was called an showed up right away .he was very helpful . The experience went very smoothly. Thank you
Joann SThe van we rented was super dirty. There was dog hair and dust every where. Also, about 2 miles after driving it the check engine light turned on. This has been the worst experience I have ever had with uhaul.
Aneudy PVery nice guy here I dropped at the wrong location and he walked me thorough the process of changing drop off location to avoid any charges
John SKeep doing what you are doing.
Floyd RThis was my 4th rental from this location in the last 6 weeks. Another successful and worry-free rental
PHIL LAn exceptionally good rental experience. Friendly service and a great truck.
Phillip LThe cab was very untidy. The attendant when we returned the truck charged us $7.00 for gas. Even though we barely put 10 miles on it. We were a little annoyed by the service.
Vanessa HVery good service, I would most definitely suggest going here for a U-Haul rental, and what ever else you need.
Barry CI rented this equipment with an idea of a 1 way trip the store owner stated the truck had to be returned to his store location. I didn’t appreciate having to drive 55 miles back to his store while paying .89/mile. That was crazy since there are multiple haul centers within 3 miles of my house.
Craig BFast and easy check out and to check in
DeAngelo JWonderful service
Jacob HThe truck rear view mirrors would not adjust properly and the controls had the handle taken off so they not be adjusted creating a safety hazard while driving.
ROBERT SVery good equipment and very nice people. Fast and efficient.
Charles MBack door very hard to lift. Needs Maintenance (WD-40, or manufacture recommendation).
Toby NWe’ll be more understanding. I was a mile over what the trip was. That was because I had to go back. But I had to pay extra because of that.
Adrian BTerrible service from merchant I will not be returning. My price was changed 3 times very unsure and things and very rude. If I could have give 0 stars that’s what it would have been.
Makayla HAlways use this location. Quick and easy to rent. Friendly staff! Great rates and rentals are clean and relaible.
Shenika WWonderful
phillis pFast and professional
DeAngelo J