Customer Reviews for Pop & Sons
(U-Haul Neighborhood Dealer)

30 reviews

17035 US Hwy 11 N   Vance, AL 35490

(205) 409-4632

Location Hours

  • Mon-Sun: 24 hours
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Services at this Location:

Contact Us

(205) 409-4632

17035 US Hwy 11 N
Vance, AL 35490

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Roy H. 
Rating:
2.0

Ensure the vehicle interior is clean and free from debrit from previous user. Ensure the vehicle is maintained and topped up with washer fluid Ensure the reception area is clean and renter is not bombarded with cats jumping on him.

ANDREWB M. 
Rating:
5.0

It was a good experience and the price was reasonable.

Albert J. 
Rating:
5.0

Maintain what you're doing

Carl D. 
Rating:
4.0

Customer did not leave a comment.

JON D. 
Rating:
4.0

The staff was very helpful with ensuring I had a truck available for rental.. Very courteous...

JEMARQUIS B. 
Rating:
3.0

They weren't open when we arrived.

DEBORAH P. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY W. 
Rating:
1.0

I was billed an extra day. I returned my truck to the destination that was on my reservation and receipt. I was due to drop the truck off by 8/13 8:00AM. I dropped the truck off on 8/12. The destination on my reservation is Pop & Sons Address: 17035 US Hwy 11 N Vance, AL 35490. I called them and they said I was supposed to drop the truck off in a different city which is completely and utterly false. I dropped the vehicle off at the EXACT location on my contract. They said the problem is Uhaul's to fix.

DENNIS A. 
Rating:
3.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

Cheryl A. 
Rating:
5.0

Very happy with service. Office is normally closed on Sundays but they came in and opened up anyway to handle the rental.

DANA T. 
Rating:
1.0

Was told I would get my deposit ba cc k and they charged me 122.89 for 4 hours. Less thank 50 miles and put gas bck in it.

Daphane T. 
Rating:
4.0

Customer did not leave a comment.

DONNA D. 
Rating:
5.0

Customer did not leave a comment.

RICKEY V. 
Rating:
5.0

Lack of cruse control on the truck is my only complaint.

COLIN R. 
Rating:
5.0

Customer did not leave a comment.

Brady M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
3.0

Customer did not leave a comment.

BILLY H. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Samantha is GREAT! I hope I said her name right. I told her what happened with my house now being ready and me and my children were in a hotel with our Uhaul parked with our stuff. Anyway, I cant say how blessed I was to talk to them at that location. They soothed me greatly!

SHELIA S. 
Rating:
5.0

The ladies there were very helpful and considerate

George R. 
Rating:
3.0

Customer did not leave a comment.

KENNETH G. 
Rating:
5.0

They were very friendly and helpful

Brenna S. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
3.0

Customer did not leave a comment.

PHILLIP T. 
Rating:
5.0

Customer did not leave a comment.

Tyler H. 
Rating:
2.0

The lighting was nonexistent. Drove by it twice at night and never saw it. Needs a sign closer to the road

ANTHONY F. 
Rating:
3.0

Customer did not leave a comment.

Savannah R. 
No reviews have been submitted for this location.

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