Customer Reviews for Polo Wireless & Multi Services
(U-Haul Neighborhood Dealer)

269 reviews

2915 Northlake Blvd   West Palm Beach, FL 33403

(561) 899-4441

Office Hours

  • Mon-Sat: 8 am–8 pm
  • Sun: Closed

Services at this Location:

Contact Us

(561) 899-4441

2915 Northlake Blvd
West Palm Beach, FL 33403

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–8 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Buen servicio

Quintana Ginarte Rodisnel 
Rating:
5.0

Keep it go the way it is now

Israel Augustin 
Rating:
4.0

I did not get the 10 furniture blankets I ordered.

Ashley Haynie 
Rating:
5.0

The mother/son team that runs the place are very nice and helpful.

Juan Cancio Bello 
Rating:
1.0

Customer did not leave a comment.

Zachary Oliver 
Rating:
2.0

Communication at this and other locations are thanks and void. The location employees tell you one thing and do another.

adams Vincent Wilberforce 
Rating:
5.0

Customer did not leave a comment.

Ian Thompson 
Rating:
5.0

Nothing with this location. They are phenomenal.!

kimberly despezin 
Rating:
5.0

The people working at this U-Haul location were great. Great attitude and quick service. They helped get the trailer connected quickly and safely. Highly Recommended.

Ron Setran 
Rating:
5.0

Very friendly

kevin lamb 
Rating:
5.0

Nothing, everything good

Bernadin Augustave 
Rating:
5.0

I’m completely satisfied with my U-Haul rental experience!

Takeisha Ingram 
Rating:
5.0

Very good services

Emmanuel Atilus 
Rating:
1.0

Staff are not client responsive. You have to wait 15-20” even when you have a scheduled appointments so they can do other business (wiring money to Haiti apparently). No one walked out to review the truck before or after the usage. They are too busy with their other business (wire money transfers apparently). You are not offered any assistance… even parking the truck in a very dark, remote area without a ground guide assistance. They should pull truck out and park it in those instances so not to be liability on the client, nor the clients safety in a dark area with sketchy people hanging around in the dark. I would NEVER recommend that location. The other location on 9225 FL A1A Alt, Palm Beach Gardens, FL 33403 is the ONLY location I would recommend in that area.

Thomas Sheridan walker 
Rating:
5.0

We reserved an 8x12 but were notified the day before it was not available. What is the point of reserving something if you don’t have it!!!! It ruined our move!

Dale Mitchell 
Rating:
3.0

get the cab of truck exterminated. bad case of roach infestation

Gregory Lipack 
Rating:
3.0

Customer did not leave a comment.

Alexander Lopez 
Rating:
2.0

My concern with booking from a satellite location was the cleanliness of the truck. I was assured the vehicle would be clean. I was given a truck that was so dirty, not with debris, but awful grime all over the steering wheel, arm rest, door handle as well as all controls. It took approximately 20 Disinfectant wipes to clean it so I could comfortably utilize.

Michael O'Brien 
Rating:
3.0

Excellent service by staff

Luis Rodriguez 
Rating:
5.0

Customer did not leave a comment.

calderon Santos John Michael 
Rating:
5.0

The 10' box truck was in rough condition but ran well. The front tires were very worn and in need of replacement.

Richard Meister 
Rating:
4.0

Customer did not leave a comment.

TRACI VANBOMMEL 
Rating:
5.0

Great!

Sheryl Mondesir 
Rating:
5.0

Customer did not leave a comment.

Louise Walker 
Rating:
5.0

I received a great customer service. The staff was very friendly and professional.

Charlemagne Metayer 
Rating:
5.0

Customer did not leave a comment.

Robertino Jones 
Rating:
5.0

Tasha was amazing and helpful! She made our experience so easy!!! Will definately recommend her!

Jolie Katz 
Rating:
1.0

I don't like that I overpaid on gas and I wasn't reimbursed didn't like that.

Fayla Drewery 
Rating:
5.0

Great Service! Well maintained Uhaul truck.

Shannon Stinson 
Rating:
2.0

I rented a 15’ truck and all they had was a 10’ truck and they tried to tell me it was 15’ truck. They did not have moving blankets or furniture dollies which I ordered during my online rental process. Next time I will use Penske!

Mark Rose 
Rating:
5.0

Not a thing… second truck rental from this location in a month… nice people… nice truck…

Joseph DellOlio 
Rating:
2.0

Make sure the inside of the cabin doesn’t smell like the bathroom of a truck stop. Didn’t feel comfortable driving. Had to keep the windows down the whole way.

Richard Ford 
Rating:
4.0

Maybe the address should include that they are located at the mobile gas station, I had a difficult time finding them. But everything went very smoothly

Suzette Cook 
Rating:
5.0

Nice people, that's my second time really appreciate it

Palpomio Prinston 
Rating:
1.0

The van had a low pressure front tire that I had to add air too. It also had a warning light on about the air bag and the gas gauage said full o the app when it was only 7/8's at best but I couldn't do anything as the girl giving me the keys was worthless and only some clerk at some cellphone store. Not impressed at all

Steven Pribramsky 
Rating:
5.0

Thank you

James Bryant 
Rating:
5.0

She was very friendly and helpful it was last min but she was able to help us

SHARON ENGRAM 
Rating:
5.0

Very smooth experience snd very clean

ELIZABETH POWELL 
Rating:
1.0

I was told to just sign the paper for the gas mileage and condition of the vehicle before being allowed to see anything. They said gas was a little above half and it was a little below half. Thus charging me $10 for two gallons when I returned it! Terrible location. Stupid website. Every time I tried to confirm my reservation the location and time was changed. This website is a joke. Never recommending this company to anyone!

REBECCA WELCOME 
Rating:
3.0

Nothing special but got what I needed.

Stanley Johnston 
Rating:
3.0

Customer did not leave a comment.

CANDICE TURNQUEST 
Rating:
5.0

Customer did not leave a comment.

Charlemagne Metayer 
Rating:
5.0

Customer did not leave a comment.

WILNER JEAN CHARLES 
Rating:
5.0

Nothing

GLADYS AMATO 
Rating:
5.0

Customer did not leave a comment.

ELLEN SALL 
Rating:
4.0

Customer did not leave a comment.

IANM REYNOLDS 
Rating:
5.0

Check the engine frequently.

Alexis Martinez 
Rating:
5.0

very good customer service.

melvin hittle 
Rating:
4.0

Order online says no small tuck at this location and says handtruck available. When arrived there was a smaller truck still parked when I came back and no handtruck was available. The lady at the counter was very friendly and efficient it is just the information online does not match reality

Stephanie Steelman 
Rating:
5.0

Customer did not leave a comment.

ALEXIS MARTINEZ MOSQUERA 
Rating:
3.0

Customer did not leave a comment.

Estelle Idorine Smith 
Rating:
5.0

Everything was really easy.

DELMER ROMERO RIVERA 
Rating:
5.0

Customer did not leave a comment.

JENNIFER MATHIS 
Rating:
5.0

Thank You so much

Lurdes Marcos 
Rating:
5.0

Nothing everything was perfect

JAMIE JACOBS 
Rating:
4.0

Thank You so much

Lurdes Marcos 
Rating:
5.0

Tasha was great, van was very affordable

MITCHELL STEMMER 
Rating:
5.0

Customer did not leave a comment.

ARTURO VALDEZ 
Rating:
5.0

The van was in clean when you observe it but it smell pretty bad and I found a live cockroach in the the center console compartment.

ANGEL ALICEA 
Rating:
5.0

Customer did not leave a comment.

KERRI OLAH-BRENNAN 
Rating:
5.0

Customer did not leave a comment.

JORDAN AINEY 
Rating:
5.0

Customer did not leave a comment.

MARTA FERNANDEZ SOSA 
Rating:
1.0

No drop box for keys even though online prompts said there were… had to wait 40 minutes on hold at the location just to speak to a rep. Who than told me to just leave the keys in the van and leave one door unlocked… which I felt very uncomfortable doing… this should not be happening and I will NEVER use uhaul again.

Ryan Smith 
Rating:
5.0

Thank you for making the rental process quick and easy ! Peace and Blessings

GAYLE EASLEY 
Rating:
3.0

Customer did not leave a comment.

James Ardus 
Rating:
3.0

Customer did not leave a comment.

Julio Guzman 
Rating:
5.0

The best and fast way to rent a truck , I will come back for sure.

romulus duma 
Rating:
5.0

I must admit, I was confused of getting a UHaul from a wireless establishment, but the person there was very helpful and courteous. I would use this location next time I need equipment.

David Mick 
Rating:
5.0

Customer did not leave a comment.

PAUL-GEDEON DEPLAT 
Rating:
2.0

The van I used was cock roach infested

TAYLOR MEARNS 
Rating:
5.0

Customer did not leave a comment.

MARGO TAYLOR 
Rating:
5.0

Very easy online ordering process

Monica Fulton 
Rating:
5.0

Customer did not leave a comment.

ALEXEY KHOKHOLKOV 
Rating:
5.0

Customer did not leave a comment.

benedict mcalevey 
Rating:
5.0

I went here after the location on A1A couldn't get the trailer to work. Problem with the hitch being old and locked up. Polo presented me with a brand new trailer. Loved the new hitch system.

Nancy Miles-Canada 
Rating:
5.0

Customer did not leave a comment.

Murphy Andrew Jseph 
Rating:
4.0

Customer did not leave a comment.

RUSSELL PHILBRICK 
Rating:
4.0

All was good

ANTHONY FERRO 
Rating:
4.0

Open earlier for pickup

Madeline ann Miller 
Rating:
5.0

Customer did not leave a comment.

JONN MCCLELLAN 
Rating:
5.0

Customer did not leave a comment.

Stephen Schweighardt 
Rating:
5.0

Customer did not leave a comment.

Robert Adams 
Rating:
5.0

Everything was good.

HCharles Slater 
Rating:
5.0

Great location and very professional. Thanks

Scott Steven 
Rating:
5.0

YOU DID. CHARGE ME. TOO MUCH.

JESUNER St 
Rating:
4.0

Very small store.

Gregory Paul Ridenour 
Rating:
5.0

Provide a copy on the spot to close the transaction.

Michel Mondesir H 
Rating:
5.0

Customer did not leave a comment.

Michelle Angela joseph 
Rating:
3.0

The woman was very nice but they did not have an adaptor for the electrical plug and so I had to leave without the lights and then drive to an auto parts store to get an adaptor.

Pamela Burns 
Rating:
2.0

1) Have the recorded starting mileage correct for the vehicle when it leaves the lot. We were charged for 60 miles we did not drive! 2) When we dropped the vehicle off after hours, there was a homeless camp just behind the dumpster next to the parking area. It was very uncomfortable to do virtual drop-off (with all the photos required, etc) while there are drunken men standing nearby or walking by. 3) Conflicting instructions on what to do with the vehicle when we dropped it off.

Momoka Maeda 
Rating:
5.0

Excellent customer service

Antonio Bolet 
Rating:
3.0

Paying an extra dollar per mile is a bit excessive since we already pay for the rental and the insurance and the gas

Edwin Machuca 
Rating:
5.0

Customer did not leave a comment.

Kerry Rago Matthew 
Rating:
5.0

Customer did not leave a comment.

Luis Roman Rosello 
Rating:
3.0

No one there. Not an issue. Funny I drove by a large U-Haul lot just a mile before this place. Would have been nice to have someone help me take off the trailer

Duane Rice 
Rating:
3.0

There was no lockbox to drop the keys after the rental.

Deluca Russell 
Rating:
5.0

All good!

Garcia Ronnie Obdulio 
Rating:
5.0

Excellent customer service, friendly polite and professional. What a great team they have at that location. Highly recommend.

David Kenneth Estorino 
Rating:
5.0

Very impressed. The owners were so friendly and helpful

Megan Danielle Williams 
Rating:
5.0

Customer did not leave a comment.

Kerryn Cole 
No reviews have been submitted for this location.

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