Comentarios del cliente para Polks Auto Unlock Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Polks Auto Unlock Service

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Billy T. en

Grado:

The young lady who helped me was very professional and was very friendly

Marsha D. en

Grado:

El cliente no dejó un comentario.

steve D. en

Grado:

El cliente no dejó un comentario.

David P. en

Grado:

Is out of the way, not a good location to find

Daniel M. en

Grado:

Truck had an awful wobble, check engine light, and an offensive smell. It had so many scuffs and scrapes that I took a 360 degree video of it to CMA. The gas was empty when I got it. I did get a credit for that, which was nice. But, I didn’t feel safe at all wobbling down the highway. Probably gonna rent from another company next time.

Thomas M. en

Grado:

El cliente no dejó un comentario.

Brittany S. en

Grado:

I use to love this place. Had an issue with Polks trying to over charge my card several times and mileage wasn’t accurate. I won’t use this again.

Hanna P. en

Grado:

This was the worst moving experience. The movers through moving help not only delayed but canceled twice. I had to pay almost double what I would have paid to get my stuff moved on time. Then when I arrived to my destination the movers said they did not service that area so I moved my entire house by myself. Then when I called uhaul asking for weight tickets so I can get paid by the military they said they did not have them. So now I’m at risk of not getting paid for my military move. I would not recommend using the uhaul ubox system to anyone

amber S. en

Grado:

They went above and beyond to be helpful and their equipment was new and impeccably clean. I would highly recommend this uHaul company.

Joanne M. en

Grado:

It was hard getting cellphone reception to return the vehicle, i had to call customer service.

BRIAN H. en

Grado:

El cliente no dejó un comentario.

Kristina K. en

Grado:

It wasn't cleaned out at all

Alan M. en

Grado:

The owner was not there at all and I had to deal with a person not even employed by U-Haul or the vendor.

Sarah B. en

Grado:

Overall, I have had better uhaul experiences. Cleaner trucks, more efficient, professional and polite staff. Smith Springs Road was fine, but Elysian Field needs help. Ridiculously long wait, a roach crawling across the counter, unwilling to work with existing reservations.

hilary N. en

Grado:

El cliente no dejó un comentario.

James L. en

Grado:

Offer alternative parking locations for customers returning large trucks

Janice P. en

Grado:

Jennifer was great! She was friendly but professional. And patient. Your on line system was terrible. I pre-checked in the day before but because I was later getting to dealership (I called and they said no problem) the system would not let me proceed to getting vehicle. It wouldn’t let me see the pics sent to my email of the truck prior to my rental. And finally, it would not let me return vehicle through the 24 hour system. I’m thankful you had a great employee that could help me face to face.

MICHAEL B. en

Grado:

El cliente no dejó un comentario.

Georganna R. en

Grado:

Place was small not much room to park the U haul

Patrick M. en

Grado:

El cliente no dejó un comentario.

chris B. en

Grado:

El cliente no dejó un comentario.

JAMES B. en

Grado:

El cliente no dejó un comentario.

carmen B. en

Grado:

Nothing

Robin L. en

Grado:

I don’t use these services often but the 24/7 service I git was a total disaster. Took 2 hours on cell phone and multiple call to you all to get my keys. Next time I’ll rent Penske. The location I rented from was not the problem but the inability of U-haul corporate to assist me. Just my experience of my day!

Amanda F. en

Grado:

The best thing you can do for your customers is to refer them to other locations. The owner made the appointment himself for me to access my container and then did not show up for over an hour. He said, "Uhaul means nothing to me." He berrated me for showing up to the appointment he had scheduled with me. I have never been treated so disrespectfully and will not return to his location or uhaul in general. My container had been stored outside and my boxes were full of ants.

Robin H. en

Grado:

The start point stated there was a full tank of gas. It was a quarter tank did not notice till I got to the parking point 12 miles a away. Tried calling there line was always busy. Mr polk took care of making it right! Every emotional pachup my mother had passed

Zohaib Q. en

Grado:

El cliente no dejó un comentario.

Alfred L. en

Grado:

El cliente no dejó un comentario.

Debra F. en

Grado:

Your free storage rental certificate on our recent truck rental was not honored locally. We were told we had to drive 60 miles one way out of our way to use it. Scam for sure.

charles B. en

Grado:

El cliente no dejó un comentario.