Comentarios del cliente para PNS Motor Corp
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de PNS Motor Corp
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Sirhan L. en
Great fast effective easy service....mostly electronic..... just do it on yur phone..saves time...pick up and drive..
THOMAS C. en
None it’s an excellent ppl to communicate and friendly
DARLENE M. en
The Valley Stream office was a hole in the wall. The computers were very slow, it took forever to complete the transaction process. I paid the daily rate, but I was not allowed to keep the truck for 24 hours. I was told that I had to return it that same night. The Springfield Blvd location made the reservation for me to pick up in Valley Stream. I was told that I had to return the truck the same night and I could drop the key after hours. However, when I got to the Valley Stream location is when I was informed that if I used the after hours drop-off, I would be charged $20. That was news to me and I was not happy about it. The woman at the Valley Stream location eventually told me not to worry and that she would not charge me the after-hours drop-off fee (she told me this 3 times). I worked my ass off that evening to get all of my moving doneTHAT SAME NIGHT. I was unable to make it back before the office closed, but I took some solace in the fact that she repeatedly reassured me that she wouldn’t charge me the $20.00 fee. I got an email receipt this morning. Guess what? I was charged an additional $20.00 for being given the privilege of dropping the key through a damn mail slot. Never. Again.
Ruth J. en
It turns out I did not need the van for 4 days. The woman who helped me, I don’t know her name (sorry), helped in shortening my reservation and adding a future date. I know others had been waiting for a van so was happy to give it up but UHaul must get better with inventory. I have two reservations coming up and hope there are no issues.
THOMAS C. en
nothing really and personnel are excellent.
Pauline P. en
The receptionist at this location is one of the most kind, friendly, patient and helpful person you'll ever meet. We were later to pick up our one way uhaul rental truck and she stayed in the office and waited for us after business hours. There were some misunderstanding about me picking up some items to transfer to my home but was canceled after we got to the pick up destination, causing us to return the truck to the pick up location in a few minutes after renting it.I call her told her the situation and she followed up on it allowing me to be refunded some of my payment. I will recommend this location in a second Thanks to you all.
THOMAS C. en
Like the way it is
Jennifer S. en
The owner was late opening up and it was a tiny little office and a difficult to park/maneuver. The lady who worked with me renting the U-Haul though was lovely.
philip S. en
One of the team members his name is Phil was very knowledgeable and helpful .. a great place to rent from 327w Merrick road valley stream
RUBEN S. en
Solo que estaban supuesto a entregar Lena las 9:00am y me entregaron media hora tarde. 9:30
jeruzelski G. en
The wrote down the wrong mileage and charged me for 60 extra miles. When I called back, I couldn’t get anyone and they told me they would have to call me back. They were quick to take my money and took forever to resolve an issue where they owe me money.
Thomas S. en
i had to switch size and pickup time and they handled everything,was in out in less then 10 minutes on pickup and return,the staff was extremely helpful through the whole rental process.I would highly recommend renting from this location
Katrina S. en
I had drop it off early at 6am before my time of 4pm so I did not interact with anyone.
Delbert C. en
Make certain the people who work here remain. And, perhaps somewhere to park for short rentals like mine.
Zorik P. en
Get more office help
Mitchell G. en
Great experience
Sally D. en
I was charge the wrong price I call customer service and she was rude and not helpful
THOMAS C. en
All rental vehicle should have a copy of the registration in a glove compartment.
Steven S. en
Quick return
Robert Y. en
The rental center had no tools to change my hitch ball and i had to purchase a new hitch ball and pay a gas station 10 dollars to install it. I spent an extra 85 dollars in autozone parts to get going. Then the tailight fell out because there were no screws holding it in. Took me two hours to finally get the tow dolly.