Everything was great. I suggest that larger signs would prevent some people like myself from getting lost. It was not obvious to me that I was right in front of the Uhaul branch until I went back and forth a few times.Alan E.
Customer Reviews for Plus 1 Detailing
(U-Haul Neighborhood Dealer)
Rochester, NY 14621
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 9 a. m. - 8 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kay D.
My only immediate concern was the location of the business. However my overall experience was great, easy reservation, smooth pick up and fast return process. Awesome customer service.Xiomara G.
Everything goodJessie L.
Next time a customer is late returning a uhaul you guys should not take that out on the customer who was waiting. I scheduled a appointment at 4:30pm get there at 4:25pm I had to wait because someone wasn't back. I had to wait 30 plus extra minutes thats bad business into of me paying people by the hour to help me move don't schedule people that way or a advance courteous call will be awesome. I schedule it for 4 hours so I should of returned it at 8:30pm, I was told there will be a 20$ fee after hours ok whatever which shouldn't applied to someone who had to wait for a truck. Get in the truck truck is on E that so unconsidered for me now I have to put extra miles going the gas station which should of been the last thing I did upon returning like no one cared or I was told that's UHAUL POLICY. That's not a cool policy when customers should be satisfied. I wasn't at all and I will never rent with you guys again. Thanks thumbs down! The worker was nice but all this it's out of my hands was not a good answer.Takoya S.
Great customer service , staff was very professional. I would recommend this location for sure.Shanita W.
JR was extremely helpful and it was quite easy to drop off the truck. He informed me of the insurance benefits since the truck we got was damaged and leaked a lot of water into the truck when we drove through rain storms.Denise L.
We arrived 2 minutes before closing and the gentleman working there was very kind to stay open and help us rent the trailer we needed to complete our move. His kindness in staying kept us on schedule and that is a very big deal to us. He rocks! Thank you for saving the day!Kevin K.
El cliente no dejó un comentario.FARID MUELLER F.
I had a blowout and it took three hours waiting for someone to come and change the tire on the trailerLARRY L.
To be honest, the fact that DJ treated me as I were a long lost buddy, when I walked in was comforting on a stressful day. Everything truly was outstanding! Last time I rented a 20' truck and car carrier, from E Ridge for a cross country move, the truck was down 2.5 qts of oil and 5 tires needed air. 藍 Clifford and Joseph has a hidden gem of a UHaul location. I would recommend this location over any other. Peace.â™¡Denise D.
El cliente no dejó un comentario.Raul F.
The system needs updating the location was closed but the owner was willing to go out of his way to bring me keys on his off hours. The system should have sent me a 3 digit access code so the keys could have been retrieved but instead sent me a counter code. other then that it was fairly easy.Jonathan D.
Picked up truck with check engine light on.Aaron T.
El cliente no dejó un comentario.Michael C.