Comentarios de los clientes para Pleasantdale Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pleasantdale Self Storage

Clasificación general:

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Ricky D.
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El cliente no dejó un comentario.

Brandon A.
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The customer service lady at the store was absolutely fantastic. Super friendly, super helpful and answered all my questions and more. I could not recommend them enough.

Bishwajit D.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

INGRID V.
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The lady at the Uhaul Pleasantdale Road was very lazy, did not get up from her seat to show me where the truck was. The other lady that received the keys stopped me by the door told me I can't enter without a mask. Deceiving I will not go back to that location, ever again.

Allan L.
Clasificación:

ALL MY EXPECTATIONS WAS MET... THE LADY WAS KIND AND VERY HELPFUL AND KNOWLEDGEABLE... SHE MADE MY PROCESS MOVE SMOOTH AND SWIFTLY... SHE EXPLAINED EVERYTHING... I WOULD DEFINITELY RECOMMEND AND REUSE IN THE FUTURE... THANK YOU

Lathan S.
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El cliente no dejó un comentario.

Karlina D.
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The lady who helped me was great but we felt the equipment was worn and in not great condition and was not very clean.

Leigh B.
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Andy was amazing to work with --she completely went above and beyond the call of duty for me. BIG thank you for all your help!

TURCINA M.
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My experience making my reservation with Uhaul was great. The staff were friendly and helpful. The inside cabin of the truck had not been cleaned in sometime. The steering wheel, dashboard, floorboards, consoles, and windshield all needed to be cleaned. This was the first time that I've rented a Uhaul truck with this level of grime, dust, and dirt. I am especially concerned considering the current COVID-19 pandemic and the level of cleanliness not being implemented by Uhaul. During these times standard protocol should be a thorough inside cleaning after each renter. I only needed the truck for a couple hours and I washed and sanitized my hands frequently.

Collin M.
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El cliente no dejó un comentario.

patrick K.
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THE SERVICES WAS VERY GREAT. GREAT CUSTOMER SERVICES BY THE CLERK ON DUTY. SHE SMILE , SHE WAS VERY KNOWLEDGEABLE OF HER PRODUCT. SHE DID A GREAT JOB.

Conseulo G.
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El cliente no dejó un comentario.

Chequita B.
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N/a

jose R.
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Tener más disponibilidad de vehículos es servicio es bueno

Jeani B.
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El cliente no dejó un comentario.

Stephanie J.
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The affordability and accessibility made this experience so much better than the competition. The self pick up/drop-off through the website was very convenient since I needed a rental truck during times the office was closed. I underestimated how much time I would need and was able to extend my reservation after a friendly and quick call with a representative. I spent less than anticipated and had a smooth experience. This was awesome, I will definitely be using U-Haul again.

Keith S.
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The lady that works at this location should take a customer service course NOT class, COURSE. Walked in for on-line reservation, told me to complete the reservation on my phone, during the process the app errored out and said my phone number was already being used. If formed the LADY of this message and she said, NO! not aware! no lets try another option, NOTHING! piss poor service.

Joseph M.
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The only thing wrong was the a/c wasn't working

Sunday O.
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El cliente no dejó un comentario.

Mouhamadou N.
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El cliente no dejó un comentario.

William E.
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El cliente no dejó un comentario.

Lourdes O.
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Nothing

Lenesha J.
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El cliente no dejó un comentario.

Leslie C.
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This location is great!!

Tornike G.
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I arrived just before 3:00 in the afternoon. Everyone was getting ready to leave. This is they have no time to help me. I set my car for 45 minutes completing all of the additional information after I'd already done the online free checking stuff. I mean it's all fine but so many pictures then had to be taken and submitted. And information I to be submitted not once have twice. I submitted the driver's license front and back. And then it input by hand the driver's license number drivers name driver's birthday and so on. Then on down the page I was told we had to take a front picture and the back picture again and surveyed all the information again in order to verify. I mean it gets a little silly doesn't. The truck was great. The price was decent. But the preliminary information gathering with tedious and time consuming. I will remember that a long time

AbimBola F.
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I am not too happy because my account was double charged

Kiana W.
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All four ladies at this location were excellent! They provided great customer service and went above and beyond to accommodate our needs. I would absolutely recommend this location. Thank you!

Jada P.
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The customer service was great. I will not go anywhere else besides this location for my rental and storage needs. I

Xavier J.
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Was initially charged for an extra day when I dropped the truck back off after close. Definitely did not agree with charges CalculatedThis was rectified

Chenalynn F.
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The Uhaul smelled terrible. But overall it was a decent experience.

Yolanda M.
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El cliente no dejó un comentario.

Tyrone D.
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Nothing every thing was wonderful and there for also a good faculty wonderful.

Yolanda H.
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Price for Mileage is extremely tooooo high.... $.79 a mile is ridiculous!!!

Derrick B.
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This entire experience has been a nightmare. From picking up the rental, to returning the vehicle, this has been the worst experience I have ever had with U-Haul. I will NEVER rent another truck from them again.

Michael R.
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Rude. Will not go back. I rent often.

William D.
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I don't the name of the woman who took care of me but she was very nice and professional. She added a few miles for me because there was not to make it to my destination without going me over. I really appreciated that.

Tyrone D.
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Andy is the best.

kurt W.
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El cliente no dejó un comentario.

Samuel A.
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The people who were in evolved in my services were super lovely. The first people who booked my reservation was willing to provide me with detailed information on where I could get the truck, my closest location, and the cost involved. We spoke well, and his customer services were extraordinary. Fortunately, at the place of pick up, I didn't want to leave, but I had to. She was as lovely as the first person. The truck was in a food shape, cleaned, and places in a pleasant environment. It is my wish that anyone who wants your services should have similar customer service experience.

Joel G.
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I recomend location with caution clerk said to truck available when into my car when on line got reservations in the same location where he had just said no. I ask to assist me in finding a location with truck he said 1800 uhal count not look in his system..

Darrick W.
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El cliente no dejó un comentario.

Allen L.
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AWESOME SERVICE.... EASY BREEZY... POLITE STAFF VERY INFORMATIVE... I APPRECIATE SERVICEWITH YOU

Ingrid R.
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El cliente no dejó un comentario.

Lawrence M.
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The driver's door was hard to close at times. Otherwise, it was a stupendous experience!

SHELIA R.
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Communication

mirtha R.
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El cliente no dejó un comentario.

Kenneth M.
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Customer service was great, no issues!

Carla B.
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El cliente no dejó un comentario.

Albert S.
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El cliente no dejó un comentario.

Shawn C.
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Really appreciate the staff getting my rental processed very quickly time was of the essence today

Linden M.
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When I made a reservation I was called by uhaul to say that they didn't have my 20' truck and had to relocate me to this Pleasantdale address and said they would give me 15miles to cover the extra mileage. Well it didn't cover the amount from the original pickup spot and we had to pay extra. Also when we picked up the truck we paid $120 and it was supposed to be $99. Not a good experience overall

Karen A.
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El cliente no dejó un comentario.

yves E.
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Good

Mark C.
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Keep more furniture dollies in stock.

Antoinette E.
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El cliente no dejó un comentario.

HARI U.
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N/A I was late for my appointment time (by about an hour) which caused discomfort for the employee since she had to extend her lunch. There should be more people for coverage so employees don't have to skip their lunches.

Ryan M.
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Everything was great. Renting from this location again.

Dorothy J.
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Paid for Hand Truck but is wasn't there & we needed it very badly ... this was a major inconvenience

tyrone G.
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Marisha provided excellent service.

Rhonda H.
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Thank you for the experience

Gary S.
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El cliente no dejó un comentario.

Rosemarie M.
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It worked out fine for us. We will use this location again.

Arthur P.
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Don't know the young ladie's name but she was excellent. Cheerful, very helpful and friendly. Great employee.

Scott S.
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El cliente no dejó un comentario.

Samraat S.
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The site was hard to get to due to the confusion of a similarly named storage facility in the same area. However, working with Andrea made the process so much more wonderful. She is the only reason I would recommend this site to someone else.

Sunil G.
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Owner of this location was awesome !!! Will use this location again in a heartbeat

Reginald H.
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I dropped the truck off and locked it and left it with the keys in it drop box.

diane N.
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El cliente no dejó un comentario.

Shahid A.
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El cliente no dejó un comentario.

Leslie C.
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Love this location, super helpful and always willing to go the extra mile to help!!

Suci K.
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Very nice customer service, love them?

Siobhan S.
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El cliente no dejó un comentario.

Lisa A.
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The experience was unnecessarily stressful and inconvenient. I don't who cancelled my order or when...but I could not pick up the truck early—as scheduled. This was a huge inconvenience to not just myself but my family and then people hired to do the move. Shame on u!

mike P.
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El cliente no dejó un comentario.

Nayara P.
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El cliente no dejó un comentario.

Natthan D.
Clasificación:

El cliente no dejó un comentario.

William N.
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Your moving help It's What We Do, damaged the footboard of our $6800 bed. They have been totally unresponsive as to how they intend to repair or replace it. I guess I will get a lawyer involved. I thought that you required them to be insured.

Jason E.
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El cliente no dejó un comentario.

Rua P.
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El cliente no dejó un comentario.

joanne M.
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El cliente no dejó un comentario.

Jesse L.
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Recruit more employees like the one that assisted me.

Cira A.
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El cliente no dejó un comentario.

Susan K.
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Nice counter assistance..explaining the uhaul appt. Very detailed.

Edwin A.
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Did not have the dollies that were on my contract?

Wade C.
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El cliente no dejó un comentario.

Orlando W.
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I was told it did not matter where I dropped my truck off at. But was charged $57 because I dropped my truck off the same night I supposed but 2 miles from the store they claim I said I would take it too. I will never use U-Haul again. It caused my account to go into over draft. Can't go to work. Might lose my job all because I told that it did not matter where I dropped the truck off at. The place where I picked my U-Haul up. The woman in there that was running the place on Pleasnatdale road in Norcross told me it did not matter. That we did not have to choose a location. So my nor my wife told her a location but I receive a email claiming I dropped it off at the wrong place. It had more gas in than it did when I took it. I swept the back of the truck off and there was nothing in the front. This is a fucking scam. 57 for 2 miles.

Shantalya E.
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El cliente no dejó un comentario.

TAKEILA V.
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I had issues with the site and the App.. I missed an hour of working trying to get the truck and talking to different Reps telling me 3 totally different things. Worst experience with the self serve app.

Ralph S.
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“Andie” was great in helping us and such a professional.

TONY S.
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My experience was amazing and this location is the best location I have ever been too. I have been using uhauls for 15 years all over Georgia. But 3810 pleasantdale rd is great

Steven K.
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El cliente no dejó un comentario.

Dov J.
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The experience was excellent.. Your manager, Andy, is a superstar of competence and human interaction. I hope I need to rent a truck again soon!

Timothy S.
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El cliente no dejó un comentario.

Ericka H.
Clasificación:

Nothing

Ernestine B.
Clasificación:

nothing

Mario P.
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El cliente no dejó un comentario.

Luke S.
Clasificación:

Clean the windshield. Wipe the grease off the steering wheel and seat.

Nikaya M.
Clasificación:

Wonderful customer service!

Brian P.
Clasificación:

The woman I talked to was extremely kind and helpful

No se han enviado comentarios para esta ubicación.

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