Comentarios del cliente para Pleasant Hill Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pleasant Hill Auto

Grado total:

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Richard H. en

Grado:

An amazing team works here and everything is handled wonderfully

Ryan J. en

Grado:

El cliente no dejó un comentario.

Catherine C. en

Grado:

Easy and great experience

Todd O. en

Grado:

Very helpful and easy to work with.

Rich H. en

Grado:

Excellent service and helpfulness

Victoria T. en

Grado:

Everything was straight forward and staff was very helpful and polite. First uhaul experience was made very easy.

kelsey l. en

Grado:

Robbie was the best to deal with. He was super knowledgeable about the equipment and very courteous. The truck was so clean I thought it was new. I will certainly reccomend pleasant hill auto to anybody looking to rent a truck or trailer.

Diana V. en

Grado:

I am beyond disappointed with my experience. I had reserved the trailer at least 3-4 wks ahead of time needed. I called U-Haul approx 2 wks prior to change the drop off location. I was on the phone for 40 mins and transferred to 3 different associates in order to get this accomplished. I had scheduled the 5x8 cargo trailer pick up location for Saco, Maine on Sun 9/1/19 at 4 pm. On Sat 8/31/19, I received a text & email from U-Haul notifying me the pick up location had been changed to Marginal Way in Portland, Maine and we're guaranteed a 5x8 cargo trailer. When we arrived at the Portland location, we had to wait about 20 mins to be helped, which is when we were notified there wasn't a trailer available. After asking how this was possible and stating the trailer was needed desperately and that I had made the reservations weeks prior to, the associate called someone to ask where the closest one was available. We were told Brunswick. We did not have the time to take 2-3 hrs to do this and did not want the added fuel expense. After pushing further and inquiring if another size trailer was available, the associate told us they could have a 6x12 cargo trailer available on Mon 9/2 @ 8 am in South Portland. When we arrived at the South Portland at 8 am, the owner was just getting there and informed us that he would be open soon. We waited in our truck for 10 mins or more for the office to open and get the trailer. Here told us in order to save time, we could hook up the trailer ourselves. The only recourse U-Haul provided was not to upcharge us for the larger 6x12 trailer. We had to delay our plans and departure time at a much later time couple with our wasted time driving to Portland, waiting in line and having to find a solution for the U-Haul associate. The only good experience was the Old Town, Maine location who were outside in the pouring rain checking us in shortly after pulling in.

Donald R. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

Absolutely unacceptable. Didn’t have the right truck, paid for wrong truck. Promised we’d have it and pooor attitudes when called out for their terrible service. Will not be using this location or U-HAUL again for anything.

Rich H. en

Grado:

Outstanding service always!

karleen l. en

Grado:

Should have GPS

Meredith M. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

El cliente no dejó un comentario.

Douglas M. en

Grado:

El cliente no dejó un comentario.

Ann C M. en

Grado:

El cliente no dejó un comentario.

Robb A. en

Grado:

El cliente no dejó un comentario.

robert h. en

Grado:

It was perfect. I couldn't ask for a better experience. I walked in, waited my turn and rented the trailer. Very happy and the staff was awesome.

James P. en

Grado:

El cliente no dejó un comentario.

Jason C. en

Grado:

Good xp. Vehicle was clean and well maintained.

Karl W. en

Grado:

Excellent service wouldn't go anywhere else!

Mike m. en

Grado:

El cliente no dejó un comentario.

Kevin L. en

Grado:

Very efficient and FRIENDLY.

Andrew H. en

Grado:

El cliente no dejó un comentario.

Rich H. en

Grado:

Always an excellent experience at Pleasant Hill Auto! Super staff

Timothy G. en

Grado:

Great customer service...

Bennett A. en

Grado:

El cliente no dejó un comentario.

Jermaine P. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

El cliente no dejó un comentario.

Roy C. en

Grado:

Friendly customer service, excellent help and very good people to do business with.

zeki g. en

Grado:

Gentleman at the counter was very nice

Norris E. en

Grado:

El cliente no dejó un comentario.

Rich H. en

Grado:

El cliente no dejó un comentario.