Comentarios del cliente para Plaza 15 Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Plaza 15 Storage

Grado total:

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cheryl t. en

Grado:

All went smoothly.

Michael T. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

El cliente no dejó un comentario.

Brynnae N. en

Grado:

Easy move-in process and a clean unit. Overall it was a good renting experience. Plaza 15 has good prices and customer service.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Amalia P. en

Grado:

The storage unit and the process for getting things done was efficient, as well as user-friendly. There were even cookies at the front desk which the lovely representative invited me to taste! Thanks!

John T. en

Grado:

Confusing location but luckily service reps Shiobahn and Jessie were awesome !!!

DIANE N. en

Grado:

The woman who runs the Office was wonderful and very helpful.

Benjamin D. en

Grado:

thank you

Lucinda B. en

Grado:

Worked out great having the storage unit in between my move....

JAMES L. en

Grado:

I apparently had this unit for 12 years. During that time I had up to 4 other units here, including a climate controlled space, because of household moves. Always happy with the facility, thank you!

Robert M. en

Grado:

The agent resolved a charge issue but didn't tell me about the towing button which made transmission shift feel clumsy.

MICHAEL R. en

Grado:

Gate to facility appeared to be broken - only issue

NANCY M. en

Grado:

Thank you

RONALD S. en

Grado:

Generally, a good feeling moving in. I like that they will prorate your move-in date. Not a fan that they will not prorate your move-out date. Overall though, a good enough experience.

STUART S. en

Grado:

Great experience

Kimberly P. en

Grado:

I did move into my storage unit somewhat yesterday, it was dirty! Dirt,leaves and spiderwebs all over the place. When I was shown the unit the man swept a little bit. When I got there I did the rest

Keith T. en

Grado:

El cliente no dejó un comentario.

Alessandro W. en

Grado:

kind and considerate

Gloria P. en

Grado:

This is a great and convenient storage place! There are various sizes and are all are very convenient to access day or night.

Austin G. en

Grado:

.

Gabriella G. en

Grado:

Overall very good! we had a slight dilemma moving in thinking that we would have access a day earlier than we did, but that was minor.

LORIN S. en

Grado:

The facility in general is clean and well maintained, however, our unit had debris on the floor. A quick sweeping would have gone a long way.

Margaret Maas M. en

Grado:

Very pleased with our experience and will be back.

JULIA B. en

Grado:

Great facility. Especially climate control.

MICHAEL G. en

Grado:

Very happy with the service

timothy y. en

Grado:

El cliente no dejó un comentario.

Laura D. en

Grado:

We made reservations online. The site indicated they were open on Sunday, so that’s the reason we chose this location. When we arrived, the place was closed. I called the emergency #, and the woman who answered had no knowledge of our reservation, told me they’re not open on Sunday, however, she was located close by and came down to the site and allowed us to rent the truck.

MARILYN B. en

Grado:

The best! I have used several storage companies over the years and this one has been the best! The staff was always attentive, friendly and helpful. Thank you so much!

WALLY O. en

Grado:

I had an (almost) perfect experience. The only drawback is the lack of a restroom. While there is one in the main office, customers are not allowed. The alternative is a porto-potty in the woods.

SHARRA H. en

Grado:

Great! Would use again

Gerald F. en

Grado:

The equipment and location were suitable. The experience of reserving a truck, and dealing with customer service was disappointing. One of the local locations I stopped by didn’t have a vehicle available for the timeframe I needed it. I was told to call the toll free number. The reservation agent told me the vehicle I wanted was available locally, the scheduler told me I would need to drive 25 miles one way ( at .69/mile) to get what I wanted. I ended up settling for a bigger vehicle locally. My pickup/drop location closes early on Friday so I needed to get the vehicle earlier than I wanted it, forcing me into A two day rental since I was going to be past the 24hr drop off. The local location is closed Saturday and Sunday so I am forced to deal with the customer service people on the phone. They 800 line hold times are terrible and the agents read off a script and offer no flexibility. Overall I paid more for a vehicle I didn’t want for a timeframe that didn’t really work for me and dealt with piss poor customer service. I will rent Budget or Penske next time.

Kevin M. en

Grado:

vehicle had a heavy dog smell

Joshua S. en

Grado:

El cliente no dejó un comentario.

troy g. en

Grado:

I ordered 24 moving blankets and an appliance dolly. None of these were at this location or ready when o picked up the truck. I was sent to another U haul location to retrieve those.

MELISSA C. en

Grado:

We had a great experience moving our things into storage here. Thanks for making our transition an easy one.

Ian H. en

Grado:

Proprietor told my spouse and I the equipment had 1/4 of a tank of gas; the rental contract reflected this. In actuality the 15" Moving Truck had less than 1/8th of a Tank, 29 Miles to Empty. Sadly we were in a rush and already loading when we realized this. No furniture dolly on site. We were required to drive to a nearby sister location to pick one up. Vehicle was dirty, though free of trash. When we returned the vehicle, notwithstanding the fact that it had less than 1/8 a tank of gas at the beginning of the trip (Not 1/4 ), we returned the equipment 1/4 full for an additional cost of $30. Overall, very poor performance, failure to inspect equipment, limited communication and ultimately very poor customer service.

Lionello I. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

Someone can call me to discuss issues on pick up, Cleanliness and over charges. thanks Jason Smith 518-587-1135

Morgan C. en

Grado:

El cliente no dejó un comentario.

Luis C. en

Grado:

El cliente no dejó un comentario.