I was given the wrong truck size with a trailer that I didn't need. The location was also half an hour further south of the location I requested, and the time I scheduled was pushed back an hour and a half.Cole J.
Customer Reviews for Platinum Motors LLC
(Distribuidor de U-Haul del vecindario)
Ozark, AL 36360
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5 p. m.
- Sáb.: 9:30 a. m. - 2 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
everything went very well and no comments for improvementShane S.
The clerk on site knew nothing about renting out a truck. She had to call the business owner. I had to sweep out the cab trash, sunglasses, water bottle, pet food n pet hair etc. I had to sweep out the back of the truck too. There were 9 or so U Haul protective blanket pads in a big pile as well as a U Haul dolly and a set of handtrucks. From previous experience I knew these were rented. I was instructed to throw the blankets away and leave the equipment in the office. I did not throw away the blankets but folded them (per sign in truck) and left them with the truck when I dropped it off. I put the handtrucks n dolly in the office. I handled the rental via a phone call with the business owner. Not the way to represent UHaul.Bill B.
El cliente no dejó un comentario.Sierra H.
Had to go back and ask for a reciept and she never got out from her desk. She also never went and checked truck and asked me to go take a picture of the milage so she didnt have to leave her deskROBERT M.
El cliente no dejó un comentario.SHAROLYN S.