I was given the wrong truck size with a trailer that I didn't need. The location was also half an hour further south of the location I requested, and the time I scheduled was pushed back an hour and a half.
Cole J.
Customer Reviews for Platinum Motors LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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everything went very well and no comments for improvement
Shane S.The clerk on site knew nothing about renting out a truck. She had to call the business owner. I had to sweep out the cab trash, sunglasses, water bottle, pet food n pet hair etc. I had to sweep out the back of the truck too. There were 9 or so U Haul protective blanket pads in a big pile as well as a U Haul dolly and a set of handtrucks. From previous experience I knew these were rented. I was instructed to throw the blankets away and leave the equipment in the office. I did not throw away the blankets but folded them (per sign in truck) and left them with the truck when I dropped it off. I put the handtrucks n dolly in the office. I handled the rental via a phone call with the business owner. Not the way to represent UHaul.
Bill B.Had to go back and ask for a reciept and she never got out from her desk. She also never went and checked truck and asked me to go take a picture of the milage so she didnt have to leave her desk
ROBERT M.