Customer Reviews for Planet Liquor
(U-Haul Neighborhood Dealer)

49 comentarios

5200 Cypress St   West Monroe, LA 71291

(318) 325-7492

Horario

  • Mon–Sat
    10 a. m. - 7 p. m.
  • Domingo
    12 p. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(318) 325-7492

5200 Cypress St
West Monroe, LA 71291

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10 a. m. - 7 p. m.
  • Domingo
    12 p. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Shaun M. 
Clasificación:
3.0

We were 2 hours delayed getting our truck, which threw off the whole day, because they did not put the key in the lock box, so we had to wait til someone opened the store. I was told by UHAUL on the phone that I would be credited $50 to my card because of this issue but I was not, as of today.

Jason S. 
Clasificación:
5.0

There's nothing to improve except where the equipment has to be parked not easy to get out of because of traffic. The person who took care of me was very nice and very helpful with everything I needed and answered all of my questions.

Linda C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
2.0

Truck wouldn't start, engine light came on and spent too much money on gas

Meia L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aaron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joycelyn H. 
Clasificación:
1.0

Didn't have time to review with me, then after I left charged me "cleaning" fee, it was clean, there was a blanket in the back of the truck.

Jason L. 
Clasificación:
5.0

Free fountain drink an a free bag chips

James A. 
Clasificación:
3.0

This review does not concern this location however it does concern your Shreveport operator sending me to you our way to pick up a truck it wasn't there and then I had to drive another hour and a half to go pick up the truck cost me five hours and gas money for my pick up truck so Uhaul will not ever have my business again come on Penske

Billy R. 
Clasificación:
1.0

When I arrived to get the truck, I couldnt do self pick, there was not an appliance dolly available, and there was only 1 dozen furniture pads instead of 3 dozen as requested. I reserved this truck 6 days in advance so I dont see this as acceptable.

Kenneth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

charles H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Renisha C. 
Clasificación:
3.0

Gentleman seemed like I was a bother for wanting to pick up trailer. He was busy I assume. Trailer wasn't filthy, just wasn't very clean. Swept it out before using it. Trailer worked fine although a jack would have been nice. I do understand why it's not on the trailers. Unit was easy to get to also. Seemed like a lot of questions to answer on the phone after I had pre-registered. Not a terrible experience but you did ask for the input. Gracias

Roy C. 
Clasificación:
5.0

Nothing everything is good

Cynthia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kadedra H. 
Clasificación:
3.0

This was a convenience store, I was told to pull it around and leave it. The lady was busy waiting on customers in the store. i literall had to drop it off, I took pictures of where I dropped it for my proof.

EDWARD T. 
Clasificación:
1.0

The key was not in the drop box, when I called the local Uhaul phone number provided the woman was so rude and basically told me I had to wait till the location was open or refund my money. When we finally did get the keys the Uhaul did not have any of the equipment we ordered.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
3.0

Lady who answered the phone, not really friendly or helpful at all.

DONALD B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Cortney C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance C. 
Clasificación:
5.0

Make sure your equipment doesn't get rented after they confirm your truck and trailer. Just happened I call later the same day and didn't have my truck. So they had to find another one.

Deborah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bharat P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary O. 
Clasificación:
5.0

Very very nice

Samantha G. 
Clasificación:
5.0

Improve app

PHIL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

laquita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa W. 
Clasificación:
4.0

El cliente no dejó un comentario.

matt S. 
Clasificación:
5.0

The little short lady was a joy to do business with

Keith P. 
Clasificación:
5.0

So easy!

Ester H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
5.0

When I delivered the tow dolly they were trying to give me money back they said I overpaid but I'll never see any money back since I paid online still haven't seen any money back yet then when you submit a review the empty it into their trash bin

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse C. 
Clasificación:
1.0

El cliente no dejó un comentario.

DUSTIN S. 
Clasificación:
1.0

El cliente no dejó un comentario.

STANQUAN T. 
Clasificación:
3.0

Nobody knew ANY information about UHAUL. I had to wait an hour and half for someone to get the answers to my questions. I called attention to a bad tire. She instructed me to "Just buy another one and told me to present the paid receipt at the turn in location and I was told I would be reimbursed. I sent an email to customer service and was instructed to call roadside assistance if I needed help. Thankfully I had no problems but I think I held my breath the whole time. This was a state to state move and should have been an enjoyable experience but instead the entire situation was scary for me. And I'd also like to add this info.. I was emailed my drop off location ..but because the email was blurry...I was completely oblivious of where to go and what to do. Overall this was an experience I hope to never repeat.

DERBRA T. 
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