I was asked what time I would like the trailer for I asked what time we could get it for. We reserved it for 8:30am. I had to call the number on the door as no one was there then at 8:45am someone showed up. Then wanted to charge me $190. I said no she called the other girl. I was never told about a deposit. But I was fine with but not $190 for a 19.99 rental. So when other girl showed up and I paid the 22.60 which is rental with taxes then was told they needed the 37.40 more for the deposit and I would get it back when I brought it back which I was fine with. Now I wanted pickup for 8:30am. When I pulled out of the lot it was 9:10am. When I returned the trailer I received my 37.40 for the deposit. Not a location I would recommend right away as they were not there when trailer was booked for and disorganized. If I did not have a time limit on picking something up I would have walked away and would have tried to find another location along the way. Now I was behind on what time I was to pick up my item up at. But thankfully they were still there and was able to pick it up still.JENNIFER L.
Customer Reviews for PK Convenience Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Slow pick up speed, and a little disorganized. Plan extra time if you go to this location for pickup.M G.
Make sure snow and ice is taken off front window,but beside that everything was good.RICHARD L.
El cliente no dejó un comentario.william L.
El cliente no dejó un comentario.Robert C.
The final charge was almost $50 more than quoted by the Uhaul. I also thought upto 150km is covered by standard. I only used 101km. What is disp fee? The owner of the store was nice though.KYU JIN J.
Called a day before I had to move and said I can pick the truck up tomorrow and the truck was an hour and a half away in the opposite direction I was heading so I had to add a 2 hour and 40 minute drive on my move day I was not impressed plus when I dropped it off they charged me for extra mileage. Uhaul is a complete waste of time and the business is a joke!!! I recommend another company I was utterly disappointed and they added extra stress on a already stressful day. I'd rather carry a dresser down the highway then rent from uhaul againTYLERGORDON R.
wow great service, friendly and help full .i will always shop at this location , and good to have in Beaverton. i will recommend this place to my friends , pleasant owner .. thank youLESLIEW S.
El cliente no dejó un comentario.Jeffrey M.
The customer service level was excellent. I would highly recommend this location.ivar A.
El cliente no dejó un comentario.Scott C.
Great serviceTracey O.
My recent rental experience was far from a positive experience ðŸ˜Ÿ First my original reservation I had made on the 5 th of September for Saturday September 26th was changed twice to 2 different pickup locations in orillia Ontario. Next my reservation got cancelled entirely and a new one was made for Sunday September 27th a day we had not planned to move and had to take the day off work to accomplish so uhaul cost me a day of wages!! The truck itself was not clean and the fuel level was under 1/2 a tank. I had nothing but grief picking it up and really insincere customer service! I will be seeking a substantial discount and or refund on this rental receipt ðŸ§¾ amount and will be contacting you shortly in that regard. I have never had issues ever renting Uhaul equipment and I am really disappointed and feel ripped off with the lack of customer service. Thanks Chris LevangieChris L.
Great service at this locationERICG S.
Excellent customer service from this location. I will come back again. ¡Gracias!LOU P.
El cliente no dejó un comentario.BRETTJAMES S.
Maybe gave the truck parked in an area more convenient to leaving, we had to wait for the lady to move two vehicles before we could leave with the truck. Also the system did not have the correct drop off spot that I chose so person was unable to correctly update the system causing a big issue at drop off location that evening.cathy B.
El cliente no dejó un comentario.CATHYL M.
El cliente no dejó un comentario.rick D.
I was very pleased with the condition of the vehicle. Booking, reservation, pick up & drop off of the rental truck went smoothly. All in all I was very pleased dealing with the UHaul representative at Beaverton, Ontario location.Debbie M.
Very friendly staff. Polite and professional. We will continue to use this store for our Uhaul and Convenient Store needs.Sarah J.
El cliente no dejó un comentario.CLIFFORD N.
5 star service! Extremely helpful and friendly service during the complete rental service. We will definitely rent from this particular location in Beaverton if we need again in the future.Domenico L.