El cliente no dejó un comentario.Rachel F.
Customer Reviews for PJP Automotive
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MARION H.
The woman at this drop off location was kind and helpful.MARVIN J.
Don't rent with uhaul. It was a horrible experience and customer service is non existent. Didn't have the dolly I needed, had to wait 45 minutes just to get the code to get the keys.Courtney T.
El cliente no dejó un comentario.Steven H.
Make sure you check your mileskyesha M.
Needs to have better signage that this location is a uhaul location.RONALD J.
The services were outstanding, however, if the pickup location could be made more convenient to the customer's residence, it would be greatly appreciated.Arlester S.
Trailer was a car carrier. It was absolutely filthy. Covered in grease and grim and road nastiness. Straps and buckles were nasty as hell. Lady at lot tried to block me from washing my hands. No SOAP ! I had to get into my clean truck with greasy hands, drive with my hands using a Hardee's bag and biscuit wrapper to a Parts house to buy GoJo hand cleaner to wash off filth. Got grease on my shirt that will NOT COME CLEAN. NAPA clerk gladly let me use their bathroom to wash off filth. Woman was NOT NICE. Opened at 9:00 am, not convenient. Two bums were sleeping in an old car without windows and tried to panhandle money from me as I waited for attendant to show up. Another bun tried to beg money when I brought trailer back. Lot was full of old tires, messy and too crowded with junk cars that did NOT even run. Rental truck park across from lot out in street. Place was a mess. Lady attendant Acted weird and hateful, acted like she was hiding something? A real fool, jerking around like she was on drugs, shifty acting as she was babysitting some brats in nasty office. I am a building contractor. I am always armed. I would not stop at this lot with out my Gun. Lady opened door a crack, peeked out door when I returned trailer, shooed me away without leaving office and made a grand gesture of LOCKING me out. She did not come out. Seems like some CRIMINAL activities going on at this shit hole of a place.Randy M.
The equipment was not even in the truck.Tiffany F.
El cliente no dejó un comentario.DONALD H.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.TINA O.
El cliente no dejó un comentario.KELLY G.
El cliente no dejó un comentario.KELLY G.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Michelle T.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.KYLE M.
Limited space, small area. Great service though.FRED D.
Have the equipment such as dolly available for the customer and variety of trucks.Helio W.
My reservation changed to a location over an hour away because of a broken truck and no other availability......the customer service rep would not adjust to another drop off location so I spent two extra hours driving for a fault of uhaul. Not super happy.Erika S.
Very helpful. Always available to answer questions. Would definitely use again.SARAH L.
El cliente no dejó un comentario.KYLE M.
There were only two trucks at this location.Kenneth B.
El cliente no dejó un comentario.Neka A.
El cliente no dejó un comentario.LAQUSIA B.
The site manager was very helpful.Campbell M.
Customer was great on return. Needs windshield wipers.Debra M.
Everything was perfect. Nothing to improve. This a great location to help you with your needs. We have other locations here, but this is the only one that we will ever use.lisa H.
I think they may be in the process of going out of business. They never opened while I was there. But my worst experience was trying to do the self check in. The system kept sending me verification codes, I would put them in and it would send another code. In a do loop. Tried to call the 1-800 number. The first day I was on hold for 20+ minutes and had to listen to the uhaul commercial the entire time and you can't hang up or you would lose your place in the que. Second day I was on hold for 40 minutes. The store was not open and I had to hold and listen to your commercial over and over again for the second time. I had no place to turn in the trailer and no one on the phone to talk to. My worst rental experience EVER!!!!Campbell M.
Very friendly staffJon A.
Great customer service! Would recommend highly and will use again!PERRY J.
El cliente no dejó un comentario.Myquail I.
El cliente no dejó un comentario.GABRIL H.
They not have the ket on time I weight for the ket 30 minisNicolas L.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.Eric F.
El cliente no dejó un comentario.Emma L.
As always a please experience at the locationDavid F.
Make sure dolly reserved is on hand for pick up. The location did make calls to another local Uhaul location to check availability, which was appreciated. Would definitely use them again, and recommend to others.Larry C.
El cliente no dejó un comentario.lashanti G.
Courteous and FriendlyJack L.
This place is horrible and tried to extort meAndrenette H.
El cliente no dejó un comentario.J. Douglas A.
Let me start by saying, the facilities are fine. The only complaint I have is when I booked the rental, I was supposed to receive 193 miles for $189. I paid $189 but was only given 183 miles. my mileage total was 204. I was charged for an additional 21 miles making my total 197.40. I would recommend your company to make sure what is being charged matches what the customer expects to pay for. I have never had this issue before and I will probably rent from Penske in the future.Diana B.
Very impressed! Will go back again and recommend to others!Marianne M.
Very pleased with the service at this location. Super nice and super clean! Will always choose this location over others in the area! A+++++Marianne M.
El cliente no dejó un comentario.KAMONICA M.
El cliente no dejó un comentario.Alexander B.
Very nice and helpfulTONYA F.
El cliente no dejó un comentario.SONIA R.
Make sure all lights work on combo truck and trailer. Allways do a walk around. I lost an entire day due to a blown fuse. Sleeping in a empty house on the floor was not fun.John D M.
El cliente no dejó un comentario.anwar M.
We had a few issues with the rental, but they handled everything and took care of it and fixed the issues. Very happy with the service here!Frederick B.
El cliente no dejó un comentario.cheryl M.
The door spring came apart, and I was unable to close the door. I was setting there in the hot sun waiting until someone brought me a wrench to get it down. I really think I need to be reenburt for this rental. Honestly!!!!!robert E.
El cliente no dejó un comentario.john M.
My only problem was returning in the dark. A lit parking area would have made for a better backing and unhitching. The help I received from uhaul on the phone with questions and reservation changing was excellent. Great bunch of employees. Thanks for a great experience.David L.
I have rented trucks several times and although I request a location close to my destination I am always sent to Front Street. Truck was great. Edit feature on website seems iffy.James G.
El cliente no dejó un comentario.Sherry M.
El cliente no dejó un comentario.LACOSTE G.
El cliente no dejó un comentario.floyd C.
Keep up the service !samuel C.
They were closed, so I just dropped off key and contractMARIA G.
El cliente no dejó un comentario.Nikunj P.
El cliente no dejó un comentario.eric W.
El cliente no dejó un comentario.Jacqueline H.
El cliente no dejó un comentario.Jarvis W.
El cliente no dejó un comentario.Sandra G.
El cliente no dejó un comentario.TIFFANY O.
El cliente no dejó un comentario.Michelle R.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.bryan J.
El cliente no dejó un comentario.custer W.
El cliente no dejó un comentario.john F.
Cheaper Mileage Ratesbobby W.
Good experience - great customer service.lisa G.
El cliente no dejó un comentario.Stuart H.
El cliente no dejó un comentario.Bertrand G.
Let customer choose closest drop off location. Got charged extra 3 miles because UHaul chose drop off location 3 miles from a closer drop off location. I pass two locations closer to me then got charged for it.Corey W.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Fenisha D.
Thank you for being there.malcolm J.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.darrell H.
El cliente no dejó un comentario.Allison G.
El cliente no dejó un comentario.malik A.
El cliente no dejó un comentario.LAURA L.
The attendant did not go out with us to the truck and go over anything about it. We had a hard time getting the mirrors to move so we could see behind the truck. It would have been nice if she would have shown us how to get them to move.quida D.
Owner was very helpful.Judy J.
El cliente no dejó un comentario.CHRISTMAS P.
El cliente no dejó un comentario.Wylie B.
I would rather do business in person but this location has limited hours and when I showed up before 5 on Friday 12/1 and they were already closed. I did have some issues with the self service pick up and drop off but the Field Manager John Dean got personally involved and resolved all of my problems...good job Mr. Dean.Scott L.
Lower cost for in town or local moves . thought the rental was steep .but overall pleasant experienceJEFFERY B.
El cliente no dejó un comentario.Pamela B.
The young lady was very helpful and friendly. It would have been helpful to have had some of the features of the cab explained - there were buttons that I wasn't sure of. Fortunately the friend helping me move has driven trucks for a living and knew their proper use.Beth W.
El cliente no dejó un comentario.TAMMY J.