El cliente no dejó un comentario.Stephen H.
Customer Reviews for PJM Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Can't really say there's anything that should be improved not really sure The store I rented it from the owners were amazing thanks a lotshandra W.
Great equipment. Customer service was excellent. Very friendly and informative.Dedra J.
El cliente no dejó un comentario.Keith W.
El cliente no dejó un comentario.Larry G.
El cliente no dejó un comentario.Allen R. L.
The truck had no brakes and set back our move 5 hours until a new truck could be obtained from another location. Very disappointing experience.Shane W.
Keep It Going and Don't Change and Keep Smiling because it's contagious & SERVICE WAS Great...alberto V.
El cliente no dejó un comentario.Crystal H.
The same service. The attendant came out with my paperwork after I parked the trailer. He did the inspection and wished me a great day. Very nice people.WILLIAM A.
Dirty vehicle. cell phone pick-up did not work. Gentleman in the store said he couldn't help and I had to call u-haul. Then, spent 30 minutes on the phone getting it done.Joseph V.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.MATTHEW A.
Store customers came first, I waited too long to get in and out. Truck was fifthy inside and out, gas tank not full., no boxes or tape to purchase. Never will I go with U Haul for next move periodRICHARD M.
The 1st location that I went to and had reservations at didn't have my truck even though u haul guaranteed me it would be there. Tried calling u haul about it but no luck even getting them on the phone. If it wasn't for pjm food store I don't know what I would've done.JOSH H.
This location doesn't have dollies of you need that.Rip S.
Make sure no warning lights on dash, make check out betterjeffrey H.
El cliente no dejó un comentario.Lucas G.
The truck was dirty inside, there was a headlight out on trucks high beam, and check engine light was on. The location was supposed to be open at 8:00am, and my reservation was at 8:00, but owner did not show up until 8:02 to open location. Even though I had checked in online, it was still 8:45 before I was able to get going. The online inspection had pictures of the wrong truck, so I had to take all new pictures. The truck itself had 148000 plus miles on it, so I was worried it could break down at any moment. At the end of the day we got moved, but the uhaul experience added another layer of aggravation I didn't need.David M.
THE TRUCK WAS INFESTED WITH BABY, EGG CARRYING ROACHES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN MY ENTIRE LIFE, AND I HAVE DONE A LOT OF MOVING w/UHAUL OVER THESE 51 YEARS. I NEEDED TO USE UHAUL TO MOVE ITEMS FOR A BABY SHOWER! I WAS WORKING. I AM AN EVENT PLANNER. THE FIRST THING THAT HAPPENED YESTERDAY WAS I WENT TO PICK UP MY UHAUL THAT I HAD RESERVED, AND THE LOCATION WAS CLOSED. THE NATURE OF MY RESERVATION HAD CHANGED, AND UHAUL DID NOT NOTIFY ME BEFORE HAND. MY EVENT SETUP STARTED AT 12, BUT I HAD TO PICK UP FOOD!!!! BY 11:30!. I could not put FOOD that I was about to serve in that UHAUL. So, we sprayed and sprayed and sprayed. Those ROACHES dropped, but they didn't die. I did not have time to go buy a can of roach spray!!!! I had to pick up FOOD at 11:30 and start set up for my event at 12:00. So. We sprayed and stomped and packed things away from the walls so ROACHES would not fall on or on my totes. My TV broke!!! When the load shifted my TV Moved and cracked because I could not properly pack my things next to the wall. At the end of my event, a teeenie, tiny baby ROACH crawled out of one of my containers. Luckily, no one else saw!!!! My son said that when he opened THE RUSTY HARD TO OPEN HATCH AFTER MY EVENT, ROACHES SCATTERED!!!!! After all that spraying and stomping, ROACHES STILL SCATTERED!!!! NEEDLESS TO SAY, I UNLOADED ALL MY TOTES TO MY PORCH BECAUSE I DONT WANT EGG CARRYING BABY ROACHES IN MY HOUSE!!!!!!!!!!!!!!!!!!!!!!!!!!! I want my money back, and I want compensation for my TV. I could not play my video presentation during my event!!!!!!!! I HAVE NEVER SEEN ANYTHING LIKE THIS IN MY LIFE! That truck is not indicative of UHAULS brand. Oh and it was LOUD!!!!!!!!!!!!!!!!!!!!!!!!!!Carol R.
El cliente no dejó un comentario.Al R.
El cliente no dejó un comentario.JASON A.
El cliente no dejó un comentario.Gregory B.
El cliente no dejó un comentario.MERRILL H.
El cliente no dejó un comentario.BRANDON R.
El cliente no dejó un comentario.TETTEH N.
I would recommend a U-Haul specific location personally.Ashley T.
Had no problems, simple return great service.Norman M.
She is as friendlySANTOS J.
El cliente no dejó un comentario.Johnny C.
El cliente no dejó un comentario.robert W.
They were very friendly and were very helpful with all instructions.Bruce C.
Staff was very respectful. Helped every way he could.TANYA J.
El cliente no dejó un comentario.NATHAN F.
El cliente no dejó un comentario.William W.
Completely satisfiedMICHAEL R.
Vehicle was a little dirty but acceptable. However the air conditioner only blew hot air.Kenneth B.
The trailer brakes did not work on the unit I rented. I had to hook the trailer up my self with no helpCharles V.
El cliente no dejó un comentario.JOHN D.
El cliente no dejó un comentario.CHRISTOPHER W.
Very pleasant people. Rental was just an appliance dolly, but they made it easy and friendly.GEORGE M.
The truck itself was a disaster. It was missing its front passenger side blinker, the driver's side bright headlight was out, there were scrapes all down the side of it, and the cab and the van was extremely dirty. When I returned the truck, I filled the gas up to the same amount that was in it when I got it, at 5/8 of a tank. They told me it was only filled up to 1/2 a tank. I went back to take a picture of the fuel gauge, and they still wouldn't believe me. All they had to do was walk out to the truck and look at it themselves. While I was attempting to return the truck, the cashier kept interrupting my process to take orders for their gas station. It was an overall disappointing experience.Nicholas R.
Nothing at all just keep up with the good businessRODRIQUEZ P.
El cliente no dejó un comentario.BETHANY W.
As a female it was difficult to hook the trailer up by myself. That is my only concern.lindsay R.
El cliente no dejó un comentario.Michael W.
Fix link for returning after hours!!brianna phylicia D.
Very rude and can barely speak English she also charged us for gas we never had and an entire mother day that we did not usJames S.
All was great except didn't have dolly or furniture pads. Otherwise was great.Misti M.
El cliente no dejó un comentario.Andrew S.
Speed up the processDIXIE C.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Tracey S.
The mobile app is terribleBarry B.
El cliente no dejó un comentario.EDWARD M.
Very nice peopleChris M.
Went as planned. The most important aspect for me is simple pick up with no BS. No problemCharles W.
El cliente no dejó un comentario.Jamie S.
El cliente no dejó un comentario.CHRISTOPHER S.
El cliente no dejó un comentario.leah K.
El cliente no dejó un comentario.Derwin M.
Nothing specialBernard M.
El cliente no dejó un comentario.Joshua J.
Very bad service. Charge me fuel for a truck that had less gas in it then when i returned itEmerson R.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.Tara S.
this was the second place i had to go because smart phone pick up method would not work and no one at location to help. talked to 5 representatives before resolved.Steve F.
The gear shifter in the truck did not work and while the staff at Pjm was kind and prompt I had a one way that I was told to return to Pjm by the staff which cost me 50 extra miles... the whole rental experience was a total nightmare! I have rented with uhaul many many times but after this go round I will go elsewhere.Sarah K.
El cliente no dejó un comentario.JOHNNY C.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.Lisa B.
El cliente no dejó un comentario.GINGER K.
I was charged more than what the receipt and your records display.. There is nothing but fraudulence here. I demand a full refund!!!JOHNIE S.
Awesome Servicesunil P.
El cliente no dejó un comentario.James A.
The reservation system is terrible. I started at AAA Private Self Storage. They said I had a truck for the next day but we would need to pick it up at Prime Auto Exchange Location. Because of past problems I drove to Prime Auto and found they did not and would not have a truck. Helpful folks at Prime Auto told me a truck would be available for me at PJM Food store but it was not there yet. I drove to PJM at 9:00, saw the truck, and the manager confirmed it was for me. All's well that ends well but without my extra effort I would have been frustrated and delayed the morning if the move. I found a half-smoked cigar in the drink holder that caused a strong smell in the cab.david M.
Hard to understand the lady at times. She was trying to check out customers while trying to rent the uhaul to me and another gentleman. Took bout 45 min to an hour to the trailer reserved for 12 noon didn't get it til 1richard E.
Truck was not ready at the time of my rental. Please do not schedule maintenance on the truck during a rental.Steven S.
El cliente no dejó un comentario.kathy S.
El cliente no dejó un comentario.WILLIE C.
El cliente no dejó un comentario.jeffrey H.
El cliente no dejó un comentario.Bailey V.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Justin C.
El cliente no dejó un comentario.Matthew S.
El cliente no dejó un comentario.larry H.
It was ok. Vendor offered no help. Had to hook up ourselves. Did not check to see if it was right or not. Said â€œget one you want and I'll write it upâ€. Personable enough but on our own here.MARTIN B.
El cliente no dejó un comentario.George W.
El cliente no dejó un comentario.Lawrence M.
The only change needed in my opinion is the coupler for hookup.Christopher A.
The latch was hard to close and the driver side mirror didn't work properlyKimeski J.
El cliente no dejó un comentario.Josh J.
Needed an extra day and they were able to accommodate with no problem and no hassle.Cheryl R.
El cliente no dejó un comentario.Kimberly B.
Very helpful - dropped off trailer and gone in ten minutes!James H.
El cliente no dejó un comentario.Donald P.