Was noone to help unhook U-Haul Trailer which did not come with a jack so had to manually lift it off on the hitch.Jeff H.
Customer Reviews for Pitts Mini Storage
(Distribuidor de U-Haul del vecindario)
Bolivar, MO 65613
(East Broadway and Benton Ave)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - dom.: 9 a. m. - 5 p. m.
- 5/28/2022 - 5/30/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jackie A.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.Tonya P.
El cliente no dejó un comentario.Darren S.
I've used this location several times for drop-off, but this was the first time to pick-up. It was Sunday morning, and the app told me I had to check-in at the counter which was not open . I called the number on the door, and she took care of everything, even added miles which the reservation system had left impossibly low. U-hails strength is in their field offices, as they respond when their app can't handle it. I still prefer the system, but just nice to know their is help locally.STEVEN B.
I got double charged and was told it would be refund and it still hasn't been. I'm owed $100Jake G.
I ordered and paid for a dolly and did not receive one. I called and was told they didn't have them at that location. Also, the lady working wasn't there when I arrived and I had to call uhaul to get her to answer because she didn't leave me a key even though I stated I wanted contactless pickup.Lisa B.
El cliente no dejó un comentario.Brandon B.
El cliente no dejó un comentario.steven B.
Store was supposed to be open, 9 am no one was there, called store number says to leave message then it said mail box was full, had to call corporate to help me get information on my phone, had problems with that then she fixed it to where I could leave key in lock box, will never go back to this uhaul in bolivarPATRICIA H.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.Sharri R.
El cliente no dejó un comentario.Ben S.
Excellent service. Highly recommend.Nancy A.
No one was there when the trailer was dropped offStoney J.
No one was there and having to do it by mobile check-in was very much inconvenient. If you're going to have a business BE THERE!!!!! I will never get or return a rental there if I rent a You-Haul at all. Being stopped on I-40 just north of Jackson, TN and being told that the truck was stolen was only part of a very traumatic experience. The only good part was Jonathon in Nashville telling me that the guy who stopped me was running a scam. Other than that I would not recommend rental with this place. I missed my exit while talking to u-haul and still had to pay for extra mileage.kathy J.
El cliente no dejó un comentario.HELEN G.
Make the online checkout easier. The person we had to talk to on the phone for help was less than excited to be helping. Way too many things can go wrong when there isn't a live person on site to assist. Understand it was a holiday, but there are some businesses that are still needed, even on a holiday. Would be nice to have a person 'on call' to help those that have no option on when they can move. Check out took almost an hour...an hour that cut into our moving time.Timmy G.
El cliente no dejó un comentario.Beth O.
Staff made it fast and easy. Not much to improve.Lucky J.
El cliente no dejó un comentario.Kristina H.
El cliente no dejó un comentario.karl L.
El cliente no dejó un comentario.DAVID K.
The truck had a problem with the front wheels alignment. The front end shook and rattled during the entire trip.Melinda O.
El cliente no dejó un comentario.AMANDA C.
No one was thereSarah R.
24x7 drop off, didn't see anyone.Ryan J.
El cliente no dejó un comentario.DONALDBELMONT B.
El cliente no dejó un comentario.Juan N.
El cliente no dejó un comentario.Charles F.
El cliente no dejó un comentario.Mike L.
El cliente no dejó un comentario.sandy F.
I was well pleased with Pitts Uhaul, don't know how it could of been any better. Thank You.JETHRO W.
Super great customer service thank youGrace T.
Everything was perfect and the service was great there.Alma F.
El cliente no dejó un comentario.Gerald S.
The owners of the rental center went above and beyond to assist me getting my rental. So kind and treated me with respect. They even let me see their old boy Rottweiler dog. Such a great couple running that location. I will be back for all my future rentals.Kevin M.
Out standing service! Warm and inviting. Gentleman who helped us was professional and delightful to do business with.james H.
El cliente no dejó un comentario.BRIAN H.
Very friendly and helpfulDAWN W.
Inside of building was not bad. Driveway had many chug holes, needed blading and base material badly.DANIEL R.
El cliente no dejó un comentario.Terry J.
El cliente no dejó un comentario.Justin L.
The trailer did have some leaves inside that could have been cleaned out first but other than that the staff were so friendly and helpful. If we need a trailer in that area again I will not hesitate to use them. Thanks.Nancy P.
Excellent customer service!Tia D.
Great care and we're flexible to all my questions and concerns. I will use these folks at this location again. I strongly recommend this helpful location.MICHAEL P.
El cliente no dejó un comentario.Amy R.
El cliente no dejó un comentario.Donald T.
I had an excellent experience with my rental. Everyone was super nice, especially Ginger at Pitts. She was awesome!Steven B.
The people are really nice & helpful.Brian H.
El cliente no dejó un comentario.TRENI LUANN K.
El cliente no dejó un comentario.GENE R.
Very Friendly and helpful. Enjoyed doing business with them.LUCINDA J.
Nothing! These owners were very helpful and served us well.JIMMY P.
The lady (I think her name was Ginger) at this location was amazing. So many people can be so rude and unhelpful so it was wonderful to meet such a sweet and helpful person. She made a stressful moving situation a little easier with her sweet smile and personality. Thank you!!!CARRIE M.
El cliente no dejó un comentario.Velinda J.
My only complaint is that there is a building in front of the actual UHaul office and it was a little difficult to find the actual office. Once I called and she told me exactly where it was we had no trouble finding it. Signage that points to the office would be good.William D.
Extremely nice and welcoming couple. Very personable and friendly. Rental and hookup process was the smoothest and fastest I've had yet.Logan T.
El cliente no dejó un comentario.MICHAEL F.
Wonderful people. They went above and beyond expectations.Alan V.
The appliance dolly we were given did not operate properly and would not go up steps.Brenda C.
Very friendly owners.Christopher W.
Was a little hard to find because of the neighboring business that also does UHAUL rentals... a more visible sign at the driveway would be very helpful in finding the right place to pull in.Ryan D.
Very accommodating- eager to meet my needs. Highly recommended.ALIVIA T.
El cliente no dejó un comentario.Shane O.
They were really nice!SOUNDRA S.
El cliente no dejó un comentario.Richard S.
Double checking invoice information/prepayment before over charging customerTeresa B.
El cliente no dejó un comentario.TONY E.
El cliente no dejó un comentario.Angela H.
A bit awkward. The employee who was already outside didn't ask for any info and I didn't do anything but unhook and help him move the trailer to an open spot. I'm hoping he was really an employee and the trailer really got checked in. He was friendly, it just seemed too easy and not very official.KEITH M.
El cliente no dejó un comentario.Jerome T.
Nice friendly good customer serviceChantal T.
Spoke to the owner ahead of time since we would be dropping the truck off during after hours. He was great. Made it super easy and clear what we needed to do. Thanks!!Evelyn O.
The proprietor was both courteous and professional. The receiving location was not. She was both rude and insulting.THERESA K.
El cliente no dejó un comentario.Walter B.
El cliente no dejó un comentario.Craig L.
The gas tank wasn't completely full of gas. A few gallons off. She said it was full, but when you're getting 8 mpg, just a few gallons makes a difference in being told the tank is full versus almost full.Jacob J.
El cliente no dejó un comentario.Anna G.
El cliente no dejó un comentario.Stefan B.
El cliente no dejó un comentario.William T.
El cliente no dejó un comentario.Cynthia G.
These people were the most kind, courteous and helpful folks going beyond their duties!Judith S.
El cliente no dejó un comentario.Karen R.
El cliente no dejó un comentario.Jesse W.
This will be my go to location from here on out. Truly the best in the Uhaul business.dorthy B.
El cliente no dejó un comentario.Debra C.
There was no one there when I arrived but a quick phone call settled all questions and it was a quick in and out.Charles A.
El cliente no dejó un comentario.Debra C.
El cliente no dejó un comentario.Sandy B.
El cliente no dejó un comentario.Edward B.
Very friendly and helpful employees!!! They made renting a trailer fun!Jay L M.
Great people - great service !!Roger L.
Very friendly and helpful.Vicki S.
El cliente no dejó un comentario.Charles C.
Very nice people to deal with...Tommy G.
They were very helpful and friendly!!! Very easy to work with.Brittany F.
Very friendly and helpful. Will definitely use this location again!Kevin L.
El cliente no dejó un comentario.Ray B.