charged us a late drop off at 12pm, when we had till 1pm. Overtly rude representatives of U-Haul. Would absolutely not recommend this location to anyone.Ruth J.
Customer Reviews for Pit Stop Quick Lube
(Distribuidor de U-Haul del vecindario)
Menominee, MI 49858
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9 a. m. - 5 p. m.
- Mar. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 8/6/2021 - 8/10/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.EDWARD JAMES P.
All goodSTEVEN S.
El cliente no dejó un comentario.BERNARD B.
Extraordinario servicio al clienteANTON LOUIS G.
It couldn't get any better than this!RICKY M.
Nothing. I was well taken care of and needed some extra help and got it with a smile. Will go to them again for sure. Very helpful.JASON D F.
El cliente no dejó un comentario.CHARLESHARRY R.
El cliente no dejó un comentario.KEISHLA B.
Very helpful. Explained all well.GRANT J.
I wanted to pickup the trailer @ 8am Saturday and the gentleman said nobody actually shows @ 8am and said come @ 8:30am...When I arrived @ 8:15 am, a customer was driving off in a rental truck so people do show up @ 8am...Just fyi.ROBERT ALLAN B.
The employee at this business was very rude and not accommodating to our needs.Adam S.
El cliente no dejó un comentario.MICHAEL J S.
El cliente no dejó un comentario.CASI L.
El cliente no dejó un comentario.STEVEN N.
El cliente no dejó un comentario.Patricia H.
Very easy app to use for checking rental back in.THOMAS V.
Free M&Ms!Cheryl R.
El cliente no dejó un comentario.JAY ALLEN C.
El cliente no dejó un comentario.JOSEPH MICHAEL S.
El cliente no dejó un comentario.CHRISTOPHER JOHN S.
Very helpful.FRANCIS EDWARD B.
El cliente no dejó un comentario.THOMAS W.
I have had gotten a uhaul truck and got charged an extra 107 something then had the 107 something returned to my account then that same day got a charge for 87 something and now the account says that I don't owe anything even though I have a bill. I don't understand why I just didn't get repaid what was owed to me instead of returning the full amount. So when it comes to coming back to rent a uhaul again or recommending someone I will not being that I have had nothing but problems with the returning and what not.CRYSTAL B.
El cliente no dejó un comentario.JEANETTECAROL S.
El cliente no dejó un comentario.JAMES EDWARD S.
This location does excellent job.ROBERT HENRY D.
El cliente no dejó un comentario.Kevin M.
Go over details before the process is FinalBEE L.
El cliente no dejó un comentario.TREVOR C.
Everything went fine easy to drop off once again thank youBrian W.
Wonderful customer service, so not sure how this can be improved.WILLIAM F.
Everything went very well at this location.THOMAS L.
El cliente no dejó un comentario.Nichole H.
El cliente no dejó un comentario.JEREMIAH M.
The location was closed when I went to drop off the rental. It was mid-day on a week day. The sign said it was due to COVID. Not a problem (I thought). I dropped off the rental, attempted to finalize the rental on my phone, but the app would not let me finalize it. After I got home, I called U-Haul, and checked it in with a rep. She told me everything was good. A week, or more later, I saw an after hours fee come through on my credit card. I called U-Haul again, and they removed the charge. It should not have been added in the first place. It was not my fault the business was closed mid-day on a week day.Kerry B.
Do a better job of inspecting the equipment before renting. This car hauler should not have been rented out in the condition which I found it.Kerryivan B.
Verizon cell coverage was poor in the area, made pickup very slow.Kim E.
I had reserved this vehicle right by my house on Cleveland location and was then told to go out of my way (over 10 miles) to Menominee to get this truck which costed me in gas and miles. Truck has dog prints all over seat and floor. I was upset I reserved in marinette by my house and had to waste money for the gas, money for the extra miles, and time to drive to get this when the reservation was weeks ahead of time.DAWN B.
El cliente no dejó un comentario.maria M.
He made things pretty easy and knew the system very well.JAKE C.
Last rental was a 6x12 trailer from this place. I call, had a trailer available and said I would rent it for a day. He says ok "but I close at noon so don't take long". It was 945 and they close at noon. I get there at 11:30 and first things he said is "here for the trailer? You're cutting it awfully close..." With a little attitude. Then to add to that, after it's dropped off I get a cleaning fee added to my account. I know it was clean, I took pics when I dropped it off. Disputed and thankfully, uhaul removed it as there was no proof of messy trailer. When I dropped off the truck that night, have to go around the dark back side of the building to park the truck in a not easy place. He had one 26' park angled up a hill in the grass. Several more trucks packed against the building. No where easy to park my 26'. Got it parked, with some moving back and forth. Will not recommend this location to anyone.JASON ALEXANDER W.
El cliente no dejó un comentario.CRAIG ROBERT M.
My drop off person was equally as awesome! He was very helpful and made my drop off seamless! Greatly appreciated! Respectfully, GlennGLENNPETER S.
El cliente no dejó un comentario.Jennifer C.
El cliente no dejó un comentario.JOYCE W.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.KENNETH S.
El cliente no dejó un comentario.Cheryl R.
El cliente no dejó un comentario.GORDON JEFFREY A.
Keep up the great work!!!!NICK L.
El cliente no dejó un comentario.Dana W.
El cliente no dejó un comentario.HAROLD B.
El cliente no dejó un comentario.SHANE C.
Everything was goodJamie P.
Don't ever rent one way price is out of sight! It would be cheaper to buy a trailer and sell it when you get home!RODNEY K.
The location was fine your computer almost had me with a trailer that was way too small.. van just about didn't fit long waysMark M.
Guy working at the pickup/drop off point was pleasant during pickup process, but rude 7 hours later when I dropped off.Jamie B.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.GREG W.
El cliente no dejó un comentario.Christina V.
Keep up the great work!!!TIM L.
El cliente no dejó un comentario.KEITH C.
El cliente no dejó un comentario.francys P.
El cliente no dejó un comentario.Jean S.
Barking dog was annoying and may frighten some people. Barking was loud and disrupted the transaction several times.Paul O.
No furniture pads were available to rent.Darrel B.
I do have one huge issue. It took me 45 minutes to finally check out by mobile app. I have cellcom which normally has great service but could not get in auto location. I then called a friend which tried on my phone and finally checked in on his. Like wise when I dropped it off, I couldn't connect so I just dropped off key hours ahead of required time. I was charged $20.00 because I didn't check truck back in by mobile app which I really do NOT think I should have been because it wasn't my fault I could not connect!!!!!!!SUSAN B.
Chris, was excellent. When trailer I needed did not get turned in on schedule he found me a place that did have a trailer and set everything up for me. I was very grateful to him.Raymond A.
Good ServiceLuis Manuel T.
Make it cheaper to rent a U-Haul or a discount if you have a blowout or equipment not ready for the road.DAVID K.
El cliente no dejó un comentario.TIMOTHY JOSEPH D.
Grumpy attendant. It's not complicated to be friendly to your customers.Rudolf S.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.CHRIS S.
El cliente no dejó un comentario.DANIEL F.
El cliente no dejó un comentario.Gordon A.
Trailer had a leak in the roof so my furniture got wet during a short move.Tracy D.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.bob D.
The online process of no contact with U-Haul representatives is bullsh**. Total waste of time! And I will never rent that way again!!Joshua D.
The owner was very nice and answered all my questions. I definitely will use this service again for future projects. Great job Pit Stop Quick Lube !ANN W.
El cliente no dejó un comentario.LAUERMANS F.
El cliente no dejó un comentario.Matt C.
El cliente no dejó un comentario.Calvin R.
Quick and efficient! Great servicemike F.
El cliente no dejó un comentario.Whitney H.
El cliente no dejó un comentario.bob D.
El cliente no dejó un comentario.Troy K.
El cliente no dejó un comentario.STODDARD B.
Keep up the good work..!STEVE N.
El cliente no dejó un comentario.ROBERT V.
We were 100% satisfied.mary V.
El cliente no dejó un comentario.Sophia S.
El cliente no dejó un comentario.LEO H.
El cliente no dejó un comentario.James C.
Employee even removed trailer great service.Robert B.