Comentarios de los clientes para Pinnacle Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Pinnacle Storage

Clasificación general:

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Mary S.
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El cliente no dejó un comentario.

Nwenna D.
Clasificación:

No personnel there when dropped truck off 10/31 6:55 pm

JON S.
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El cliente no dejó un comentario.

Paul G.
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El cliente no dejó un comentario.

TYRELL T.
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Fast easy and friendly

Cathy W.
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El cliente no dejó un comentario.

James K.
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The girl working the counter saved the reputation of U-Haul. She's amazing. However your mobile pickup a truck using your phone link and app is the very absolute worst experience anyone can imagine. Either stop using your mobile checkin or partner with a company that their technology actually works.

William D.
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Extremely helpful

Linda M.
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El cliente no dejó un comentario.

Vibert D.
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El cliente no dejó un comentario.

Zach G.
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El cliente no dejó un comentario.

trevor B.
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Anthony was very helpful and made the overall process very enjoyable. Moving into a new home has endless challenges but he made part of the process simplified and I would highly recommend this location to anyone looking to move in the Wilmington area.

Kirt S.
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Perfect transaction. Thank you very much to all involved!

Mary Catherine C.
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Extremely unclear about what hours the office on site is open. There seems to also be a disconnect in the online system and location inventory.

Dawit T.
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El cliente no dejó un comentario.

JAMES N.
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El cliente no dejó un comentario.

Daniel J.
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El cliente no dejó un comentario.

JULIUS S.
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El cliente no dejó un comentario.

Wisdom D.
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El cliente no dejó un comentario.

Jesua R.
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El cliente no dejó un comentario.

Brianna B.
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Wonderful customer service! It made our day to have everything ready for us at Pinnacle, off to a great start! Pinnacle made us feel comfortable and less nervous about all the work and long drive we had ahead of us that day. We are so thankful for them and will highly recommend them every chance we get!

MYLON M.
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I didn't like the fact I was quoted one price and check my statement after and noticed it wasn't the price the representative said it would be.

Gary L.
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El cliente no dejó un comentario.

Thomas S.
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They took the truck off my hands and prossed me asap..

Bruce K.
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Anthony was fabulous, great advice, personalized to my needs!

James J.
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El cliente no dejó un comentario.

Cheryl E.
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I would like an itemized receipt

TIMOTHY M.
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El cliente no dejó un comentario.

jeff C.
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El cliente no dejó un comentario.

Rick L.
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El cliente no dejó un comentario.

Lisa B.
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El cliente no dejó un comentario.

JESSICA C.
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I was very pleased with my service. It did not take long at all.

MICHAEL H.
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The A/C was blowing hot air and it was over 90 degrees outside, not fun when you're working hard. Rear door latch not closing properly, smashed my thumb trying very hard to close it. Windows filthy and hard to see out of. Seems to be raining every time I rent and no cover over lock box area.

Sherri R.
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El cliente no dejó un comentario.

Sharon F.
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El cliente no dejó un comentario.

Brittany C.
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El cliente no dejó un comentario.

Catherine S.
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No indication of cleaning vehicle in between. During the COVID-19 Pandemic, I would hope that U-Haul is taking additional precautions to limit the spread of the virus between customers.

Glen M.
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El cliente no dejó un comentario.

Bromontie D.
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El cliente no dejó un comentario.

Shelita B.
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Nothing.

Kieara G.
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El cliente no dejó un comentario.

Evan M.
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El cliente no dejó un comentario.

Matthew D.
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El cliente no dejó un comentario.

T-Amika H.
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Excellent

joseph M.
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El cliente no dejó un comentario.

Shirley H.
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Better communication

Gerald R.
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El cliente no dejó un comentario.

Brian B.
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I originally wanted a furniture dolly however when I opened the back it was a regular hand truck dolly. I did not use. I asked for refund however I was billed anyway. I called and said the system would not allow her take it off and would need to call uhaul.

Mark E.
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Everything was great,in and out quickly.

William S.
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Truck was ready and quick pick-up.

Koda B.
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El cliente no dejó un comentario.

Deborah R.
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El cliente no dejó un comentario.

Tammy K.
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El cliente no dejó un comentario.

Cheriekke D.
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There was hidden fees I wasn't informed about , I was charged 3.50 per gallon for gas when gas is well over 2$ . I feel ripped off and will never rent from them again!

Muhammad N.
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Joe Covas was personable, knowledgeable, and very helpful in choosing a truck that suited our needs. He answered our questions and walked us through the process, finding solutions that fit our budget and made the rental experience pleasant and smooth.

WILLIAM S.
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El cliente no dejó un comentario.

James W.
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Check was easy and fast.

John C.
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Your representative in this location was kind and very helpful!!

Michael R.
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El cliente no dejó un comentario.

LYNN W.
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A great experience! Fast, easy, great customer service rep!

Chad H.
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The representative at the regional customer service office that I had to speak with to get this location for drop-off was rude and unprofessional. It sounded like she was at home, lounging and she was impatient. She wouldn't let me talk without cutting me off and talking over me.

Anthony M.
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El cliente no dejó un comentario.

Joel T.
Clasificación:

Speed up the self-check in process.

Todd U.
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El cliente no dejó un comentario.

Kris C.
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El cliente no dejó un comentario.

Michael P.
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Anthony did a great job informing me of the rates and equipment, made it clear when I could pick it up and return it, and the entire process was flawless! Thanks Anthony!

Sarah J.
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The truck not be empty of gas. Got a credit for it but it would have been nice to not have to worry about gas first thing.

Felicia R.
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Nothing

Daniel S.
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Prompt and courteous employees, my return was processed both quickly and accurately. Definitely recommend this location.

John T.
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El cliente no dejó un comentario.

Henry T.
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El cliente no dejó un comentario.

Charles M.
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El cliente no dejó un comentario.

Shane C.
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Dropped truck off after-hours. The lot only had one spot left so I was happy for that!

John F.
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El cliente no dejó un comentario.

Heather T.
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El cliente no dejó un comentario.

William L.
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El cliente no dejó un comentario.

MELISSA W.
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If took me3 nd a half hours to pickup the truck. Was hung up on after a 49 minute wait on the phone with 1800 Uhaul it took3 more of these calls before i was able to retrive the keyv. And to get payment processed due to wrong verification code being sent . I ended up in tears before i left the place. The most horrible experience i have ever had with Uhaul. And will diffently be the last. And i will let everyone i know to use Ryder

Samuel K.
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El cliente no dejó un comentario.

Dillon P.
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I was able to use the app to complete the pick up, but the approval process took nearly 15 minutes. This would have been fine if the app had mentioned this long of a wait. Instead it just says please wait and nothing happens, caused me to ultimately abandon the process and go into the rental facility.

Laurence B.
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Second time using this location. Easy process, good services and equipment.

Jon S.
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The associate, Jodie, was top notch and very accommodating last minute. Absolute professional and appreciate the excellent service. Thank you!

David P.
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Anthony was absolutely outstanding. Will rent from this location again.

Oasis E.
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Everyone was wonderful thank you for making my experience run smoothly

Thomas A.
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I should have asked about how to adjust the mirrors (needed Allen wrench?) Didn't know vehicle had speed governor... found out driving through mountains. Vehicle didn't have cruise control

Thomas S.
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We had a last minute change to this location so we were concerned. But everything was excellent! My husband said that it was a great experience and we will use this service again!

John I.
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El cliente no dejó un comentario.

Shantina B.
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Nothing. But the location I was suppose to get the uhaul from they was not at the location at pick up time

Samantha J.
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This location is phenomena and I would always go to this location I will not go to another even if it is out of my way I will make it my business to return to this particular location the gentleman that work there are outstanding their equipment and their trucks are always clean and the customer service is outstanding you don't get that anymore so when you find somewhere that got good customer service you stick with it

Arleen R.
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Anthony took care of me when I returned the truck. He was very helpful and even gave up his lunch to drive me to my car! Great guy, thank you!

Susan B.
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Tobie was the rep who helped me and he was great!

John S.
Clasificación:

Reservation was at 7am, got there at 650 but didn't get the truck until 755. Key was not in lock box and had to wait almost an hour for the manager to show up. Had a deadline to deliver by 9 am. Got there at 930. I don't appreciate people being late and for me to do it is even worse. Very dissatisfied with U-Haul this time. Was promised a credit to my account but was still charged full rate.

Terry P.
Clasificación:

El cliente no dejó un comentario.

Anthony C.
Clasificación:

Nothing!

Maggie W.
Clasificación:

N/A

Portia G.
Clasificación:

El cliente no dejó un comentario.

MICHELLE B.
Clasificación:

We had a great experience renting our Uhaul truck. The truck size we originally rented was not going to be available during the time we needed, so they gave us a larger truck for the same price. We appreciate their help!

Jarvis K.
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staff good and knowledgeable, very helpful

Walter L.
Clasificación:

El cliente no dejó un comentario.

Kenneth G.
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El cliente no dejó un comentario.

Christopher S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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