All Good
David M.
Customer Reviews for Pinnacle Storage of Socastee
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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They were very professional
Larry S.This is where my storage unit was and they are aware of my situation and were very nice to me. They told me they would let you know about my issues today
Nellena M.Make it easier to see an customer service rep. Also make it easier to know where to drop equipment off at.
Bobby L.Nice site & location. Clean, smart, convenient.
Christopher W.The personel were very friendly and helped us even to move the truck backwards.
Adolfo M.Brenda was awesome
Joseph F.The man at the pinnacle storage location was so nice & helpful. He walked me through the procedure & helped me connect the car hauler to my truck. He was really friendly! I would highly recommend it there!
ERIN M.Very helpful, made sure we were comfortable using the equipment. The dolly and blankets were already in the trailer.
Kevin M.The woman who help me was great , friendly professional, thorough all around sweet woman !!!
Keith L.Jamal is a very valuable asset to Pinnacle. I hope that if anyone reads this you would know I couldn't have received better accommodations or service. Top notch. 10/10
Eric A.If you have to have the U-Haul for more than 1day, lower the price.
JASON S.Everything
CARLOS Z.Smile...
illona L.I have rented from this location in past and the agent on duty was very polite and most helpful
Pamela M.Nice And Helpful Employee
David W.Nothing service was wonderful
Courtney D.Wanted to rent a trailer one way Price was ridiculous, so had to drive an empty trailer back.
DENNIS C.Ms. Wilson was incredibly helpful and friendly! We will be using this location if we need a trailer again!
August D.Please don't assume that everyone has a "smartphone" for getting the truck key out of the box. I for one would prefer a "live" person.
JACQUELINE H.Pinnacle staff was great and helpful.
Samuel H.Very easy process to check-in and check-out.
Devon W.We did no know, of course, until after the truck was loaded that the heat did not work in the cab. I think it's a fan blower issue. None the less, my driver had to drive well over 200 miles with NO heat!! This is January and it is cold!! This is unacceptable!
Melanie B.Nada
Ralph D.This location had new U-Haul Trucks.
MICHAEL R.Need a call from management for a refund. 336-213-2503. Rob Dworkin
Robert D.At Pinnacle Storage in Socastee, Ms Brenda was a great help!!She was courteous, and pleasant. Refreshing to see great customer service these days. She should be commended. I will rent my next uhaul from Pinnacle again!
James T.Very nice attendant.
Albert P.Brenda is the consummate professional, and very pleasant to deal with. The location is convenient, the decor is very welcoming, and the facility is extremely well kept and clean. Thanks for making a difficult move easier!
MONAPATTERSON L.Brenda is Great!! she treated us very nice, please give her a raise$!
MARIO G.Everything went smoothly for me
danny F.Before going to facility, I checked in online. After arriving at office ( I was the only customer ) it took 20+ minutes. Lady was nice, but her computer skills were Bad. . Apparently my wife's & my phone # were not enough, so I gave her my daughter's # over & over ( 8-10 times ). A couple walked in & she priced a unit to them while I was sitting there
Gary G.Have dolly in my truck so I don't leave with out And or place a reminder in the app as I'm checking out, to take a pic of items orders with truck. So I had to go inside and wait and interact with your team causing me delays and then. Not good w Covid
Michael B.Was perfect. I only wish someone had unloaded it for me.
Patricia C.I was extremely pleased with Bob at Pinnacle and the UHaul trailer. Everything was first class and very much appreciated.
Rob S.Absolutely nothing!!! Pinnacle Storage reps worked with me better than I could imagine. Excellent Service from pick up to drop off..
Jeremy A.NO
Jimmy L.Had to uber here because they couldn't have my truck brought to a closer location. Was quoted a higher price in person than I paid online. Truck had scratches not visibly shown in photos so I had to upload a new side shot. Used up an ENTIRE canister of Lysol wipes cleaning the interior. Smelt like a wet ashtray. First dozen Lysol wipes were black and brown from wiping the seats and steering wheel.
Richard A.When answering questions for the customer, the people should have some knowledge and not just say I dont know to everything.
Joshua N.Lack of coordination between online app and service locations was non-existent. I will never use UHaul again for a move.
Ben P.