El cliente no dejó un comentario.
John W.
Customer Reviews for Pinnacle Storage of Little River
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
They were closed
Donald K.Outstanding location with over the top customer service
Bobby S.I needed to tow a small trailer with a 1-7/8 ball. Unable to due to 2 inch ball on vehicle. More importantly! The. Braking system was very unstoppable! 18 hours in a truck that should not have been issued to a customer!
Roger M.Lori is great to work with
Bobby S.Waited 20 min during “business hours†to get someone to the door. Very snide remarks and bad attitude. I left more fuel than I started with, but was charged for 9 gallons of gas and a service fee of $83. Last time I use Uhaul.
Heith C.Equipment was clean and well maintained, The office staff was very helpful and congenial, There was no issue with the rental agreement or the performance of the equipment. The return was easy.
George W.Very convenient and handy. Easy drop off and no issues!
Bradley V.Very good customer care
JAMES M.Personnel wonderful at this location very accommodating
Jean L.Nothing. Staff is awesome!
JOHN S.Great spot, lots of selection and friendly staff!!
Michael B.Excellent Service. Quick in and out
CHARLES I.Ever sense I walked through those doors Pinnacle has been quick to help me get set up to move. With my first move to Kentucky being a breeze with the trailer to helping my little sister move into her apartment. Definitely going to be coming back soon for another big move and if anyone asks me, I don't know another storage facility/Uhaul office
DYLAN W.This truck needed a lot of work. The engine light was one, it sputtered the whole way and I did not feel it was a safe vehicle on the road.
KIM L.Fast, friendly and efficient return on both the car tow and the truck!
Elizabeth B.Self drop off worked well. It was Sunday and office was closed.
JOHN T.Calling any telephone number for U Haul gets into a never ending recording? Extremely frustrating to customer to make any changes to your contract.
Edward D.Everything was fine .
VINCENT N.Courteous, professional and efficient. Helped with hookup, inspected hitch and light functions. Seemed happy to help.
Gregory E.The Turn around area to bring back trailers is a little cramped, would be nice to be able to pull through and drop off instead of having to back the trailer in!
David M.The guy who we spoke to at Pinnacle was the best. Quick, helpful, nice, and efficient.
MARK W.Betty at that location was the best!
Patricia N.staff was very friendly and helpful
JOHNNY C.Staff very helpful!
JOHN S.The gentleman was extremely pleasant and easy to deal with!
JOHN H.Great personal, extremely accommodating
PAUL ANTHONY P.Mel was very friendly and did not leave out any details
TERRY S.Staff was extremely helpful, great attitude, everything was spotless. Moving is tough enough and we need people like this to help and these two went above and beyond!!
steve J.The folks at the pickup location worked with me as I was coming in from out of town to move my mom to Colorado. they were very friendly, courteous and helpful. I appreciated there help trough the entire process. The truck we were given ran exceptionally well. We were towing a trailer with a car on it, going through the Smokey mountains we had no issues moving with the flow of traffic.
Mark I.Maybe open a little earlier.
Gary V.Clean interior
Clitus S.The attendant was very personable friendly and efficient. Very pleasant experience.
GAIL S.Personnel extremely helpful, courteous, patient; they seemed to love their job and had a desire to be as helpful as possible.
DAVID D.Nothing!
WILLIAMROBERT W.Ms Betty Polite was professional, extremely helpful and a delight to work with. Because of her manner we decided to rent a storage unit there.
David D.Staff is very helpful and friendly. Absolutely will use them again.
Kristie H.Very friendly personnel at this location.
Ellis P.Operator was rather pushy. We were running late and he kept pushing us to hurry and pick up the vehicle. Parking lot is small and not appropriate for large vehicles.
JAMES L.I was supposed to take the rental trailer to Longs. No one was there at 2:15 pm. After waiting for someone to come to the door, I left to get a late lunch. At 3:09, I got a call from someone who said he was there but I didn't have to come back, I could go to the store at Little River. The people at Little River were excellent.
ALAN A.They told me I couldn't rent because I left my DL at home but they overcharged me for a rental anyway using my card I made my reservation with
Kenneth L.Extraordinario servicio al cliente
Michael C.Betty, the U-haul agent at Pinnacle Storage was knowledgeable, friendly, and made our experience wonderful! She went over and above which made us feel comfortable through the process. We will definitely use this location again!
Heather W.All went great and smooth!! Thank you!
Randy A.Keep the lady that was working there!! Very personable and knowledgeable. Pleasant to work with!!!! I have never rented a trailer before and she was very helpful and extremely pleasant through the entire process!!! Would highly recommend her to anyone
Dwayne J.Clean facility, great helpful staff.
Richard M.Nothing your staff there is excellent
Margaret C.For the second time in 5 days they did not have the moving blankets that we ordered with the trailer.
David B.Again, they were so friendly and helpful. I am so impressed with your organization
Alan J.Very efficient. Great staff very pleasant and helpful
Ann G.The woman who ran it was great
JIM M.I was charged twice for one 20ft truck and it has been 4 business days since. I would like ky money back ASAP!
Paul B.No suggestion at this time
Patricia L.Was perfect. Would change nothing.
linda E.The young lady greeted us nicely and was expedient with our check in. She was very polite and super pleasant to talk to.
Delmas W.Brand new location. Excellent employee that helped me and rented me the Uhaul trailer. She went above and beyond.
John W.Customer service was outstanding.
Richard H.I had ordered 72 blankets, there were none and they went to the closest U-Haul location to get them. They were loose instead of bagged, there were only 71 and a few of them were filthy. This site was not my requested site as that site had neither the truck or the tow dolly as ordered. I had to go to another site 20 miles away for the tow dolly
ROBERT H.