Nothing really.... it pays off in the end to book in advance. No issues with this location; they always have a truck when I need available and Ms. Judy is very courteous and thorough.EVELYN V.
Customer Reviews for Pine Valley Portable Buildings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Charisse T.
No improvement is needed. Our unit was ready when we got there and the paperwork was done professionally. Thanks for helping our day go so smoothly!Jackie R.
Did not have the dolly in truckQuinta C.
El cliente no dejó un comentario.Timothy D.
El cliente no dejó un comentario.Robert T.
Judy was excellent to work with. She was very professional.DONNIE E.
El cliente no dejó un comentario.Debra M.
There was no personnel.TED E.
She was awesome and a great help. Friendly service and nice. â€¦.Charlie C.
El cliente no dejó un comentario.Willie P.
El cliente no dejó un comentario.Tychinnia R.
The after hours check in process was horrible. I pulled in near the truck and logged in. Says I was not at correct location. With the help of a man there mowing I located the lock boxes and when close enough I could start the process. Of course I had no idea what would be involved and after assistance from customer service I was able to continue. Finally reached the point to obtain the key, Had to look at pics of the truck to verify condition. Pics weren't clear enough to see if the damage was pictured. I disputed so I could note the damage. That's when my phone battery died. With another phone I eventually reached customer service once again and after a few minutes I was able to reach a representative. He was very helpful and made notes of the existing damage I observed and told me I was free to be on my way. The truck was clean and ran well but I had never had one that had so much damage. The return went fairly smoothly. Of course, as usual, I had to pick up the truck about 20 miles from where I requested. l suspect it is done on purpose by Uhaul to make extra money for the mileage because it happens every time and it is always about 15-20 miles away which is $30 to $40 extra dollars out of the renter's pocket.Paul T.
The lady there is Heaven sent! I can't remember her name of the top of my head but she was soooo caring and made sure I had everything I needed. I will always choose this location.Sherneka L.