Customer Reviews for Pilgrim Portable Sales
(U-Haul Neighborhood Dealer)

58 reviews

1601 S Main St   Seminole, TX 79360

(432) 847-2475

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed

Services at this Location:

Contact Us

(432) 847-2475

1601 S Main St
Seminole, TX 79360

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

No suggestions

James A Hatcher 
Rating:
4.0

Customer did not leave a comment.

DWIGHT DUKE 
Rating:
5.0

Customer did not leave a comment.

miguel flores 
Rating:
5.0

Nothing all is perfect

Jose Hinojosa 
Rating:
5.0

Customer did not leave a comment.

Leann Jones 
Rating:
2.0

Have help on hand to lift trailer on to the hitch

Gary Wilson 
Rating:
5.0

Customer did not leave a comment.

Manuel Flores 
Rating:
4.0

annie was great...did the check back in over her cell phone right there on the spot when i showed up....she was courteous and it was overall a great return...

lance celander 
Rating:
5.0

Very nice, friendly, best u-haul dealer I have used.

William Johnston 
Rating:
5.0

Customer did not leave a comment.

Corey Nix 
Rating:
5.0

Customer did not leave a comment.

Tonya Pack 
Rating:
2.0

Was double charged after being told I wouldn’t be.

Dakota Crump 
Rating:
5.0

Customer did not leave a comment.

William Johnston 
Rating:
5.0

Customer did not leave a comment.

Jose Flores 
Rating:
5.0

Customer did not leave a comment.

Lisa Poppen 
Rating:
2.0

Windshield was dirty had not been cleaned bugs splattered . Inside of truck was clean .

jerry latham 
Rating:
5.0

Customer did not leave a comment.

Franky Martens 
Rating:
5.0

Very professional

Chance Adams 
Rating:
4.0

Customer did not leave a comment.

calvin mcdonald 
Rating:
5.0

Was a very smooth and fast pick up.

Cornelius Bergen 
Rating:
4.0

Customer did not leave a comment.

Aaron Giles 
Rating:
4.0

Some how my drop off location was changed after pick up but C.S. took care of the issue with no problem.

Corey Nix 
Rating:
5.0

Nothing that I can see. They made it easy for me to pick up the trailer on Saturday morning and I dropped it off the same day.

Gaylon Ethridge 
Rating:
5.0

Customer did not leave a comment.

Marcus Hare 
Rating:
5.0

The young man that runs this location (Kevin) is awesome!!

Daniel Barber 
Rating:
5.0

Have a better reservation system. We waited 3 hours for the previous owner to bring the truck back.

Heather Tarr 
Rating:
5.0

Location manager was friendly and helpful, great experience

Alicia Matthews 
Rating:
5.0

No improvement needed…superior service, very professional, and super friendly!!

Daniel Barber 
Rating:
3.0

A/C not working in truck. Ratchet strap broken on trailer that tows car.

Adam Sweeney 
Rating:
5.0

Customer did not leave a comment.

Michael Martinez 
Rating:
5.0

Customer did not leave a comment.

Michael Carter 
Rating:
5.0

Customer did not leave a comment.

Eddie Hinojosa 
Rating:
5.0

Customer did not leave a comment.

Jerry Moore 
Rating:
4.0

Customer did not leave a comment.

Wisam Abdullah 
Rating:
4.0

Customer did not leave a comment.

jonathan wilson 
Rating:
5.0

Customer did not leave a comment.

ISIDRO DUECK 
Rating:
5.0

Service was very good and the The equipment was nice and clean

Jacob Loewen 
Rating:
3.0

When I was returning the truck after hours drop-off I ran into a problem because the truck I was given was not the same one on my contract so the mileage was off and it was quite the hassle for me

jill gaines 
Rating:
5.0

Keep drop box

SRIKANTH AKKINENI 
Rating:
4.0

Customer did not leave a comment.

Katherina Siemens 
Rating:
5.0

Customer did not leave a comment.

JASON HATLEY 
Rating:
4.0

Customer did not leave a comment.

DARREN FROMAN 
Rating:
4.0

The straps don't stay on the tires

Brian Franklin 
Rating:
3.0

Customer did not leave a comment.

Donna Roache 
Rating:
1.0

Customer did not leave a comment.

Isaak Fehr Wall 
Rating:
5.0

Customer did not leave a comment.

beto Saldivar 
Rating:
4.0

Again, I would rather deal with a live person. Your mobile app is not the easiest to deal with.

Esperanza Lopez 
Rating:
5.0

Great person

PRISCILLA POLENDO 
Rating:
4.0

Customer did not leave a comment.

JOEL BAKER 
Rating:
5.0

The drop off was scary because there were no LIGHTS anywhere and we had to drop off at night!!! We actually missed the drop off place the first time because we couldn’t see it!! In the time that we live in and for the safety of your customers, this place MUST have some type of lighting!!!!

Alex Castillo 
Rating:
1.0

I traveled back and forth to this location 3 times to try and drop off the truck. Nobody was ever there during their posted business hours. The contract tells you (follow the instructions on sight for after hours drop off). I finally reached uhaul via phone and they told me to do the digital drop off. I completed the drop off before the 1:00 PM deadline and was notificed that I was being charged an additional $63.23. I dispute the charge during the drop off and an agent never contacted me. The only description for this charge was $3.48 for extra miles and $5.75 for taxes (which were driven going back and forth to the drop off location). The remailing balance was never described on the receipt. To top all of that off you can never get in touch with anyone via phone...

JOHN RICHMOND 
Rating:
5.0

Everything was good and friendly Thank You

liz rangel 
Rating:
5.0

Customer did not leave a comment.

Robert Gillespie 
Rating:
1.0

Did not have the dolly's I requested nor did it have the moving blankets. Had tonwait for someone to show up to get truck. The truck was showing almost 300 more miles than what was on the paperwork. The person there did mot fix that either. I also had to drive over an hour here because my original reservation, that was “guaranteed”, was not available in original city.

Shawn Clark 
Rating:
5.0

Excellent service!! Had us checked in before we were parked completely. Truly a nice guy.

Gary Wisdom 
Rating:
5.0

Customer did not leave a comment.

Esiquiel Gutierrez 
Rating:
3.0

Customer did not leave a comment.

Arthur Kemper 
Rating:
3.0

The attendant was very nice and answered all of my questions. The truck was maintained and ran very well. Overall, it was a good experience. I will recommend these folks to others.

Lynn Thomas 
No reviews have been submitted for this location.

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