Comentarios del cliente para Piggly Wiggly Jefferson

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Piggly Wiggly Jefferson

Grado total:

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Kenneth S. en

Grado:

El cliente no dejó un comentario.

LAURA B. en

Grado:

El cliente no dejó un comentario.

Barbara G. en

Grado:

El cliente no dejó un comentario.

william M. en

Grado:

I went on line to book trailer well ahead of scheduled rental. Web site would not let me return trailer to original site, a notice popped up saying return site could be entered at time of pick up. Really? After a call from U-Haul manager reminding me of rental for Friday, I took his advise and preregister and pay on line. It still took over 30 minutes to get trailer, employee at location had to call her boss for procedures. Once returned, I was met with a notice from location that trailer was involved in an accident. This is not true, period. An employee did a visual to confirm. I would have thought U-Haul, for as many years of being in business would have a user friendly web site and personnel would be trained. My thoughts are wrong! The person at pick up location did everything to resolve and I know this situation is not her fault. It is a big enough head ache to move let alone the trouble of renting a U-Haul trailer. Sorry, no recommendation from me. It is not the end of the world and everything worked out but I do know, U-Haul needs to do better.

James B. en

Grado:

Excellent service from Alex, the U-Haul representative at Piggly Wiggly grocery store.

DAVID W. en

Grado:

El cliente no dejó un comentario.

Laura L. en

Grado:

El cliente no dejó un comentario.

Ashley T. en

Grado:

when dealing with the person who oversees the U-Haul department, it was smooth sailing - but if you have questions or pick up when he isn't there GOOD LUCK! my husband was put on hold while other customers were helped first even though he called first, then when he asked questions when picking up the trailer the lady had no idea what she was doing and was very rude about it. we will never come to this location again.

Matthew L. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

Trailer had lots of mud on ramps and hitch areas. I got dirty loading my vehicle. Trailer has a vibration at 45-55 mph. Possible bad tire. Otherwise trailer loaded easily and worked well.

SCOTT F. en

Grado:

Alex was extremely helpful when I called and when I was there to pickup the truck. He answered all my questions and was interrupted while we were checking in and he gave me his undivided attention. Excellent!

Jeffrey J. en

Grado:

I made a 9 am reservation. At first there was no one at the location that new how to take care of the rentals. There were 4 different people that were all waiting with 9am reservations. The first rental did not go out until nearly 945am. I was able to get mine shortly there after. The issue is I had arranged to pick up what I was going to haul at 930 and was about 35 minutes late. Upon returning the trailer again the person at the counter had no idea of what to do. I will not be using this location again if I need a uhaul.

Susan W. en

Grado:

El cliente no dejó un comentario.

Brian P. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

Read below.

Andrea W. en

Grado:

U-Haul is the absolute WORST! My experience was anything but good. If your going to rent a product or service check the maintenance of the trailers! I will never use this company again! And I EXPECT a FULL refund! U-Haul should be shut down!

Dennis G. en

Grado:

El cliente no dejó un comentario.

Madeline L. en

Grado:

El cliente no dejó un comentario.

dave K. en

Grado:

El cliente no dejó un comentario.

Rebecca B. en

Grado:

Great customer service! Was able to get in and out. Very helpful!