El cliente no dejó un comentario.DENNIS T.
Customer Reviews for Pickett Food Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck sounded like the transmission was fixing to come out and I wasn't sure if I was going to and from my destinationDamon C.
El cliente no dejó un comentario.isaac M.
This is a horribly unsuitable pickup location. The attendant took forever to check out the truck because he was the only person missing the store and prioritized people checking out. The store has insufficient parking for the truck which was pulled forward onto grass and blocked in by patrons of the shop. Once I finally got the keys checked the truck and was ready to depart, I had to wait over 15 minutes to back out. I renters the store and asked for help getting the truck out because it was blocked in. I received no help and had to continue to wait for patrons to finish and depart. The only way to leave was to back out blindly onto a public road. I would NEVER use this location and I would advise others to make every effort to avoid.Casey T.
El cliente no dejó un comentario.VISAL Y.
Gave me the truck below E. Was so rude. Took 45 min to even get the truck. Refused to inspect it with me. Truck clearly needs maintenance. Alignment totally off.Hannah D.
the interior of the truck was not clean, we took pictures and shared. We were charged a $5 cleaning fee but not sure if the previous person was charged the same and the truck actually cleanedJAMILLAH L.
Lady at pickup location was rude and truck was filthy apparently they do not take pride in there rentals. Normally I rent from Roys Enterprises in lexington but do to needing truck on a sunday they were closed. Roys provides excellent customer service and always has clean well maintained equipment.ANTHONY J.
The truck was filthy inside and they over charged meRICHARD Z.
Make sure the truck don't have any leaks the cab not only had a bad leak around the windshield but the cargo area leaked as well and ruined a new mattress and a few other itemsJERRY J.
great service.KENNETH S.
Great folks! Went the extra mile.Thomas S.
El cliente no dejó un comentario.gloria C.
El cliente no dejó un comentario.DARRENCLARK D.
Need to have an extra person on hand to handle U-Haul. I as the customer have the responsibility to return the vehicle in good working condition. I am not responsible for collecting information for you or making sure it is parked the correct way .Kevin V.
I normally use penski which has much better maintained equipment but due to covid I had to use uhaul. Never again will I make that mistake. 1.09 a mile is way to fucking much for that death trap of a truck. Pick up site was gas station so my credit card would not go though because capital one said 300.00 plus charge from gas station looks like fraud. People at pick up site barely spoke English. Uhaul is shit. Fuck you and the foreigners at the pick up site. A/c didn't work in that truck and it rained and my stuff IN truck got wet. Inside the cab of truck smelled like a stinky nigger. To be clear....fuck Uhaul!James W.
El cliente no dejó un comentario.RICHARD T.
El cliente no dejó un comentario.Lawrence W.
Don't change for an entire day when something is only available for a few hours.Heath H.
This site charged me incorrectly. I had to call back several times for 1 week and ask them to correct it before anything was done to help. 2 weeks later, I was charged > $1800 for a truck I didn't use. I believe they mismanaged my paperwork, and I was held responsible for a different person's moving expenses. This has cost me several hours of trouble and calls to my bank to freeze my account due suspicion of fraud. I dont recommend this location and never plan on using Uhaul to move again.Matthew H.
Did not appreciate my pick up location changed 3 times by Uhaul.Parnel A.
El cliente no dejó un comentario.STEPHEN S.
Have a truck available for the time we reserved would be goodJonathan H.
El cliente no dejó un comentario.EBONY Y.
Just wish that my app would of let me upload the pictures neededKimberly B.
My comment is Uhaul needs to take a look at their rule on gas allowance. I needed to return the truck 3/4 full with fuel. I put 20 dollars in the tank and it was between half and 3/4. To be charged an additional 32.00 dollars in my opinion was uncalled for. I will never rent from Uhaul again. For a fuel tank that was between half and 3/4 full you should allow some give!Steve D.
El cliente no dejó un comentario.thomas B.