Customer Reviews for Pick N Pack
(U-Haul Neighborhood Dealer)

25 reviews

137 Freight Dr   Wytheville, VA 24382
(Exit 78 off Interstate 81)

(276) 228-0041

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(276) 228-0041

137 Freight Dr
Wytheville, VA 24382
(Exit 78 off Interstate 81)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ronny Dean 
Rating:
4.0

Very friendly and helpful service .

Jason Copenhaver 
Rating:
5.0

Missing a wiper on passenger side. A belt was making a terrible noise and the transmission wasn’t sounding or feeling too good when the tow/haul button was turned on even tho the directions say to have it on when you have the truck full of stuff and/or have a trailer hitch on which I had both.

Brenda Ortiz 
Rating:
5.0

Customer did not leave a comment.

Rachel Fleeman 
Rating:
5.0

Customer did not leave a comment.

Timothy Mason 
Rating:
3.0

Check in person was super-helpful, despite the fact that our drop-off location was changed by U-Haul to be a 45 minute drive from the town we moved to.

Leeman Haga 
Rating:
5.0

Customer did not leave a comment.

Charles Megill 
Rating:
5.0

I worked with Joe to make the arrangements. He was always available and very helpful. I must add that I initially contacted a different U Haul location in Wytheville and spoke with a very nice lady, however, every further attempt to make contact resulted in an answering machine saying I could not leave a message. Rest assured I will always use Pick N Pack in the future and recommend them to others.

Deborah Vrsansky 
Rating:
2.0

Too much you have to do to rent a UHAUL. The process should be way better, this is 2023.... There was a lot of hidden fees. Just way too much.

Erica Sayles 
Rating:
5.0

Figure out a better way to charge mileage

Amanda Kitts 
Rating:
5.0

The guy running the place was super nice and helpful

Tabitha Smith 
Rating:
5.0

Customer did not leave a comment.

gregory mason 
Rating:
5.0

Customer did not leave a comment.

Joe Leagans 
Rating:
4.0

The clamp bolt on the ball was not tightening up properly. It appears that the bolt may be stripped a bit, but not sure. I lubed it, but still could not keep it properly tight. Should probably be checked and possibly replaced -- a safety concern.

William Davis 
Rating:
5.0

Quick and excellent customer service.

Ronney Underwood 
Rating:
5.0

Quick easy transaction. Friendly staff

Jonathan VanDyne 
Rating:
5.0

Nothing

douglas lee 
Rating:
5.0

Everyone here is very helpful and worked quickly to arrange the trailer rental, even through internet problems.

Jonathan Hamman 
Rating:
5.0

Customer did not leave a comment.

WILLIAMHENRY TERRY 
Rating:
5.0

Customer did not leave a comment.

David Witt 
Rating:
5.0

I understand we all need off. But on Saturday morning if someone would reserve equipment to pick up early Saturday. But the people at 137 Freight Dr. Has done an excellent job for me. And the internet needs much more improvement from U Haul.

david shute 
Rating:
5.0

Customer did not leave a comment.

larry cole 
Rating:
5.0

Great experience all the way around.

David Vance 
Rating:
5.0

Customer did not leave a comment.

Peter Boginsky 
Rating:
5.0

Customer did not leave a comment.

Debra Henshaw 
No reviews have been submitted for this location.

Additional Services at this Location

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